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ViewSonic® Delivers Seamless, High-Impact Video Wall Solution for Exclusive Business Center in Costa Rica

CASE STUDY

ViewSonic® Delivers Seamless, High-Impact Video Wall Solution for Exclusive Business Center in Costa Rica.

PROFILE

Suministros Comerciales y Tecnológicos S.A. (Sucotec) is a company in Costa Rica with over nine years of experience on the domestic market. With a group of highly specialized professionals providing tailored IT services, Sucotec S.A. helps increase the competitiveness of its customers, with scalability to manage future growth. Sucotec S.A. primarily provides businesses in Costa Rica with a wide range of simple, highly flexible, in-demand video wall systems. One of Sucotec’s customers is GBT Technologies, a company that offers high technology software solutions to customers of a variety of industries, including the financial, banking and stock market sectors. GBT Technologies is located in the San José Business Center in Escazú, a high-growth business hub in San Jose where a great number of service industry companies are located.

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“Many factors motivated our decision to choose the ViewSonic displays – the quality of the equipment, the warranty, the cost, and the support provided during the decision-making process.”


— Salomón Ocón, GBT Technologies Director of Operations

THE CHALLENGE

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  • Install a video wall solution that can effectively display both software development jobs, as well as stock market information, for a busy financial tech company.

For any digital signage solution provider, installing a video wall is always a challenge. For Sucotec S.A, not only did they require perfectly aligned displays, but they also needed to provide equipment that met the expectations of their customers, GBT Technologies.

According to Salomón Ocón, operations director of GBT Technologies, they wanted to invest in a video wall solution that would push effective communication and teamwork throughout the company.

“In our business, since most of our customers are in the financial market, we needed a visual tool capable of managing two main areas: software development and stock market indicator monitoring.

“Our developers needed a video wall for displaying programming jobs in an agile and simultaneous way. The rest of our staff wanted the video wall to display reference information about stock markets around the world. For these reasons, the video wall was installed in the lobby where everyone could see the different messages,” explained Ocón. “Obviously, the quality of the images should be flawless, and the edge of the displays should also be thin enough to make sure we have a better general view.”

To achieve this, Sucotec S.A. suggested to GBT Technologies the use of 12 ViewSonic CDE4803 commercial displays that, in addition to features like high brightness, wide viewing angles and narrow bezels, come with value added features, as highlighted by Ocón.

THE SOLUTION

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  • A video wall comprised of 12 ViewSonic CDE4803 48” Full HD 1080p commercial displays

“Many factors motivated our decision to choose the ViewSonic displays – the quality of the equipment, the warranty, the cost, and the support provided during the decision-making process,” said Ocón.

Fernando Ramírez, Sucotec S.A. representative added, “We were always sure that the ViewSonic displays would be the most suitable for this video wall, given the requirements of big screen size, image quality, and symmetric alignment of the displays.”

The representatives of both companies highlighted a very successful purchasing and installation experience, not only due to the quality of the equipment, but also the support provided by ViewSonic and its wholesale distributor.

THE RESULTS

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  • Facilitating GBT Technologies staff permanent self-evaluation of their work processes which translates into better quality control and results for their customers.

“How has the installation of this video wall impacted our offices? I can say that it has improved the productivity of our daily activities. It provides better guidance to our staff for very specific software programming processes by sharing and displaying projects in a fast and efficient manner,” said Ocón.

In addition, there are no complaints related to the quality of the equipment provided. 

“Since we installed this solution in our company, we have not had the need to receive technical support at all, which makes us very happy because it is a good indicator of the performance of the ViewSonic displays,” said Ocón.

For Fernando Ramírez, representative of Sucotec S.A., installing this ViewSonic video wall has generated important results for his customer, not only due to the support for the daily workload of the company, but also by creating a visually attractive environment around the solution.

After evaluating these successful results, Sucotec S.A. is certain they will keep a longlasting relationship with ViewSonic to help other companies achieve their goals.

Conference Room Makeover Brings State-of-the-Art ViewSonic Direct View LED and ViewBoard Interactive Displays to School

CASE STUDY

Conference Room Makeover Brings State-of-the-Art ViewSonic Direct View LED and ViewBoard Interactive Displays to School

SCHOOL

Located in Ellisville, MS, the Ellisville State School is a state-operated regional program providing comprehensive services to persons with intellectual and developmental disabilities. Ellisville State School offers services to people in a residential setting and provides an array of programs and services in the community through the Community Services System. Ellisville State School serves approximately 240 people on the main campus and additional persons in the community. It is the goal of Ellisville State School to provide each person with the appropriate services so that each will develop to the maximum of his or her potential.

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“They were able to use the ViewBoard interactive display while looking at the audience, and everything they did was mirrored on the big Direct View LED display, which made it highly visible to everyone in the room no matter where they were seated. The two displays are a great pairing.”


— Dean Yelverton, Network Administrator

THE CHALLENGE

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  • Update conference room with state-of-the art interactive display capabilities

  • Maximize space usage with versatile layout and equipment

During the COVID-19 pandemic, when Ellisville State School (ESS) closed its doors to protect residents and staff, Director Rinsey McSwain found herself conducting daily video calls in the conference room. She quickly became frustrated by the limited capabilities of the aging projector and conference phone. This frustration was the springboard for change, as McSwain envisioned the development of a fully-interactive environment powered by the most current technology.

“She wanted top-notch video conferencing equipment that could be used in multiple, flexible ways,” said IT Director Bobby Sterling. “The room was already equipped with a divider, and she wanted to be able to leverage it for simultaneous smaller meetings as well as ones that used the full space.”

Along with Network Administrator Dean Yelverton, Sterling reached out to reseller partner RJ Young for assistance. Together they looked at potential solutions from various manufacturers, and settled on the Direct View LED display as their technology of choice for the room’s main display. This would be supplemented with an interactive flat panel display on the other side of the room.

THE SOLUTION

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  • ViewSonic® 135” All-in-one Direct View LED display LD135-151

  • ViewSonic 75-inch ViewBoard® IFP7552-1C-E1

  • ViewSonic Slot-In PC model VPC25-W53-O1-1B

Next, Sterling and Yelverton visited the reseller’s installer, who favored ViewSonic among the suppliers under consideration.

“He showed us photos of ViewSonic Direct View LED display installations he had done,” said Yelverton. “Seeing those, along with the great bang-for-the-buck offered by ViewSonic, took us quickly in that direction. We knew that our director would be pleased with the seamless display.”

It didn’t hurt that both Yelverton and Sterling had previous positive experience with ViewSonic products. “I’ve used ViewSonic displays going back a long time,” said Yelverton. “They’ve always been very good quality at a fair price. And for what you get with the huge Direct View LED display, it’s really rather affordable.”

The team took their proposal to McSwain, who was impressed by the display’s size and features. The final signoff came from business services, and with these approvals, the IT team obtained the required quotes. RJ Young presented the best pricing, and received the purchase order for a ViewSonic® 135” All-in- One LD135-151 Direct View LED display and a ViewSonic® 75-inch ViewBoard® IFP7552-1C-E1 display with VPC25-W53-01-1B slot-in PC, along with Logitech control panel, webcams, a controller and Sure speakers to round out the solution. The IT department further ordered a ViewSonic® LD-MK-001 vacuum maintenance tool, which would enable them to easily remove and replace LED panels without having to bring in third party support.

The final challenge would be installing the new equipment in time for the annual Department of Mental Health Board of Directors meeting that the school would be hosting just three weeks after placing the purchase order. Fortunately, one of the key features of the ViewSonic Direct View LED display system is streamlined installation that makes it faster and easier to deploy than a traditional LED wall.

THE RESULTS

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  • The conference space was transformed into a versatile, state-of-the art facility used by staff throughout the school

  • The full solution was delivered and installed in under 3 weeks, meeting a critical deadline

  • Video conferencing is easy and efficient, with both displays delivering a clear view of participants

  • Stakeholders across the organization appreciate the performance and polish provided by the ViewSonic Direct View LED display

  • The ViewSonic ViewBoard display provides an all-new level of interactivity to presenters and trainers

Thanks to the support and hustle from RJ Young and ViewSonic, the equipment arrived about two weeks after the order was placed. This left under a week to get everything installed and working.

“The Department of Mental Health is our school’s oversight organization, and this meeting is very important,” said Sterling. “Our director wanted everything perfect to showcase videos on the new Direct View LED display and to accommodate interactive presentations on the ViewSonic ViewBoard interactive display. We were under a tremendous time crunch.”

Thanks to the efforts of all involved – and the ease of installation because of ViewSonic Direct View LED technology – everything went smoothly, said Yelverton. They even had a couple days to conduct training. The meeting went off without a hitch.

What was once a standard-issue conference room with basic and outdated equipment has become a state-of-the art facility that provides flexibility and ease of use.

“We didn’t realize how much we were going to be able to take advantage of by going from what we had to the fully interactive setup we have now,” said Sterling.

For groups like the board of directors meeting, the full room supports a range of needs, from a larger-than-life video display and immersive video calls on the Direct View LED display, to interactive presentations using the arm-mounted ViewSonic ViewBoard interactive display, which can be height-adjusted and angled to meet user needs as well as a variety of seating arrangements.

“During the board meeting we had several attendees present who were accustomed to using whiteboards,” said Yelverton. “They were able to use the ViewBoard interactive display while looking at the audience, and everything they did was mirrored on the big Direct View LED display, which made it highly visible to everyone in the room no matter where they were seated. The two displays are a great pairing.”

When the full room isn’t needed, the school can book dual meetings in the divided space. The collaborative capabilities of the ViewBoard display have been particularly useful for conducting remote and hybrid training, commented Yelverton, and the room has become an in-demand hub for trainings as much as for meetings.

Sterling and Yelverton emphasized that both RJ Young and ViewSonic went above and beyond, throughout the process.

“I have to give a shout out to ViewSonic’s tech support,” said Yelverton. “We had issues with a couple of the LED panels, which they anticipated by including some spares with the kit. Then after that the tech support team sent us a couple more spares to keep on hand.” The Ellisville State School director who requested the conference room makeover has been more than pleased with the results, the IT duo said. “She still gets a big smile every time she sees the beautiful Direct View LED display,” said Sterling. “When visitors come from our central office it’s the first thing that she shows them.”

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AV Integrator Partners with ViewSonic to Help Customers Manage Enterprise-Wide Installations

SOLUTION BRIEF

AV Integrator Partners with ViewSonic to Help Customers Manage Enterprise-Wide Installations

In the business for over 25 years, this AV professional had become expert at meeting the needs of companies big, small, and everything in between. Being good at what he did meant constantly educating himself on technologies, manufacturers, and business trends. His approach as an industry veteran who had run his own business for many years was to provide comprehensive, integrated solutions whenever possible. By standardizing on a specific brand, customers could expect simplified purchasing, deployment, management, and support – all of which added up to greater efficiencies and reduced costs.

When a company needed a single solution, say a welcome kiosk for their lobby or a large wireless display for a meeting room, he would show them the range of the top brands. Often, they ended up with ViewSonic products based on factors ranging from unique features to price and support. When companies came to him for advice on larger-scale projects – which could be a mix and match of meeting rooms, training facilities, executive offices, huddle spaces, multipurpose rooms, lobby signage, the cafeteria and/or desktop monitors – ViewSonic was his go-to partner. He had learned over the years that he could count on ViewSonic to provide a wide range of products to choose from in each category, along with outstanding device management software created with busy IT administrators in mind.

ViewSonic offered a comprehensive solution, for example, when the IT director at a specialty packaged goods manufacturer needed to replace a fleet of end-of-life workstation displays while also outfitting the company’s various-sized meeting rooms with up-to-date display technology, and adding digital signage for wayfinding and brand enhancement in the lobby and cafeteria. The hardware was just part of the picture; the IT director needed to find solutions that would be easy to manage, as he would not be allocated additional staff to manage these new assets.


As anticipated from the respected brand, the specifications were outstanding: ultra-HD resolution, high brightness, slim designs, and quality construction all around – from the desktop monitors and huddle space interactive displays to the giant commercial-grade displays he was considering for the lobby and cafeteria.


The AV pro informed the harried IT director that ViewSonic not only offered a range of great product options to meet these needs, they also provided robust device management software. A skeptic, who was not at all happy that he would need to take on these additional displays with no added staff, the IT director wanted to first understand the software.

The AV consultant walked him through ViewSonic® myViewBoard ManagerTM Advanced cloud-based solution, with which he would be able to control all critical aspects of the various displays from an intuitive interface on his laptop. For example, from this one centralized location he could power the displays on/off, install or remove apps, execute updates and even plan and advance-schedule tasks for specific times as one-off or recurring events. He could implement the same commands for all displays or segment the displays into separate groups – sending updates to those displays, pushing different multimedia content to the lobby and cafeteria displays, or sending training videos to the handful of huddle spaces where new employees were being brought on board. The software offered a multitude of ways to manage for efficiency, and was adaptable enough to meet any foreseeable circumstances, including facilitating live and multimedia emergency alerts.

The IT director also appreciated the user management features, which would allow his department to maintain system security within the program by managing user access to various features and devices. He and his team would be able to easily maintain and control the different panels based on the needs of various employees while keeping the system running smoothly. Finally, the system backup and restore feature would provide great peace of mind.

Next, they reviewed the functional components of the ViewSonic® ViewBoard® interactive displays. First, the consultant noted that the displays were compatible with Microsoft to provide the best Microsoft Office 365 and Team collaboration experience. The myViewBoard suite of embedded tools was comprehensive and ranged from the basic, like annotation and highlighting tools, to the advanced, such as the ability to record and save sessions, including notes and audio. Designed to easily connect distributed teams, the ViewBoard displays supported seamless collaboration with popular solutions like Intel UNITE, Microsoft Teams, Zoom, Cisco Webex, and more. The flexible web interface would allow multiple users to easily share to the ViewBoard screen with team members. The embedded vCast software was designed to make it easy for users to share content. Finally, a Windows slot-in PC was available to deliver advanced functionality.

The consultant said, ViewSonic could deliver a complete turnkey solution for the company’s collaboration spaces. Additional ViewSonic products available to round out the collaboration ecosystem included optional mobile carts, webcams, speakerphones and more.

Convinced by the functional backbone of the integrated ViewSonic solution, the IT director was ready to look at the hardware. As anticipated from the respected brand, the specifications were outstanding: ultra-HD resolution, high brightness, slim designs, and quality construction all around – from the desktop monitors and huddle space interactive displays to the giant commercial-grade displays he was considering for the lobby and cafeteria.

Expecting desktop displays to be the least exciting of the tech they reviewed, the IT manager was pleased to learn that ViewSonic monitors offered enterprise customers unique, cost-saving options. Of particular interest to him were the dual-pack monitor heads, which reduced waste and would save his department time and expense when meeting the needs of dual-monitor users. Shipped in minimized, bio-degradable, paper-based packaging, this bundle also supported the company’s sustainability efforts. Single-monitor stands were smartly designed to offer ergonomic comfort and easy connectivity.

When the project was complete, the IT director thanked his AV consultant for the trouble-free installation of the ViewBoard interactive displays and commercial signage. He further thanked him, profusely, for steering him towards the ViewSonic solutions. Deployment of the displays had gone particularly well, thanks to the myViewBoard Manager software’s support for batch enrollment to expedite mass device setup.

When next he heard from the IT director, the AV pro was pleased to hear that everything was humming along smoothly. The IT director was making great use of the capabilities offered by myViewBoard Manger Advanced to streamline processes and enhance security and was grateful supporting these new display assets without additional staff was nowhere near the burden he had anticipated. Another satisfied customer.

ViewSonic Meeting Room Solution Adds Efficiency and Collaboration at New Company Headquarters

SOLUTION BRIEF

ViewSonic Meeting Room Solution Adds Efficiency and Collaboration at New Company Headquarters

Founded in 2014, and having reached its current level of nearly 2,000 employees just prior to the start of the pandemic, this logistics management technology company had outgrown its first home. During the work-from-home days, the founders began looking for new headquarters. Historically a culture that relied on creative and strategic team meetings, they had the foresight to plan the collaboration spaces in their new headquarters based on space planning best practices for their type of business.

The suggested ratio was one meeting space for every 10-20 employees. To avoid underutilized space, the recommendation was to avoid mid-sized rooms that were too small or two big for meetings of no more than four people, which account for up to 75% of meetings. The recommended sweet spot was rooms of around 150-200 square feet with seating up to six. Most of their 150 rooms would be this type of space. Finally, they planned to include two large boardrooms that could comfortably seat up to 20. These spaces would be used for more formal meetings like client presentations, executive meetings, training sessions, and employee onboarding.

To accommodate the varied types of meetings that would be held in these rooms, the founders tasked the IT team with sourcing display technology that would enable interactive collaboration, easy content sharing, and efficient hybrid meetings. In addition to seeking reliable display hardware, the IT team was looking for a solution that would facilitate efficient management of the many displays.


Employees found the display features easy to use, and appreciated the many ways they could enhance collaboration and information sharing – such as the ability to annotate on top of any content, record and share sessions, and easily connect users both in the room and joining remotely. As construction of the new building neared completion, the company purchased ViewSonic ViewBoard displays and scheduling panels for their 150 meeting rooms and two boardrooms.


Furthermore, they planned to recommend that the company invest in an improved meeting scheduling system to enable easy and efficient use of the new spaces. As they had grown to over-capacity in their original company headquarters, surprisingly, meeting rooms often sat empty due to scheduling miscommunications and overall frustration, despite high demand.

The IT team met with their reseller representative, who showed them products from several brands. Among them, the ViewSonic® ViewBoard® interactive displays provided an ideal set of features for the price-point, compared to the competitive alternatives. They additionally were pleased with the ability to achieve an integrated single-source solution, using ViewSonic 10.1-inch scheduling panels.

Mounted outside each meeting room, the sleek scheduling panel would provide a touchscreen interface for the room scheduling software, visually signaling whether the room is available with a green or red halo light. Up close, users could interact with the touchscreen to discover details about the meeting in progress, or schedule the room. Other useful features included an echo- cancelling mic and speakers that enable two-way communication between those in the meeting and outside the door – a handy way for a receptionist
to announce a guest’s arrival, or for management to quickly resolve facility inquiries and reduce meeting space downtime. The door lock control would help prevent interruptions and uninvited guests, enabling facilities managers to regulate entry to meeting spaces Employees could easily reserve, release, check in, and check out of meeting spaces with their NFC or HID enabled company-issued badge, QR code, or HID mobile access app.

From an IT perspective, the powerful little displays offered state-of-the-art Power over Ethernet (PoE), which would enable easier one-wire installation, for a notable cost-savings across over 150 rooms. Small but mighty, it was an enterprise-grade secured solution that came with SCEP (Self Certificate Enrollment Protocol), Android Enterprise API, ISO27001, IEEE 802.1x and network encryption protection to ensure compatibility with enterprise-grade security requirements.

They chose the 55-inch ViewSonic ViewBoard IFP5550 interactive display for the company’s huddle rooms. The 86-inch ViewSonic ViewBoard IFP8662 offered an eye-catching, executive-sized platform with state-of-the-art hardware and design for the two boardrooms. Both had vibrant screens with smooth 20-point touch and provided an ideal canvas for collaboration and content sharing for remote and in-person users. Both had integrated microphone arrays with echo cancellation and noise reduction technology for clear speech and sound during video conferences. The included myViewBoard® digital whiteboarding software provided additional powerful user tools along with enterprise-level security and cloud-based portability, while the integrated vCast software would enable meeting attendees to easily share content.

The displays themselves were stunning and packed with features. But the IT also needed to ensure efficient management for the many installations. The subscription upgrade to myViewBoard ManagerTM Advanced delivered exactly what they needed. With it, they gained efficient centralized remote management of all important display functions. The desktop interface provided one-look troubleshooting and the ability to remotely manage apps, and the team could create device profiles for mass deployment and firmware upgrades, among other powerful management functions.

Importantly, the Manager Advanced software would also allow administrators to push multimedia messages to every display – or to select groups of displays. For example, if employee onboarding meetings were happening in the two boardrooms, they could send corporate videos to those select displays. The founders also plan to create quarterly update videos, which the IT team will push out to every display in the company, making for efficient all-company meetings.

A critical aspect of the broadcast feature was the ability to interface with a third-party emergency alert systems to deliver immediate CAP messaging, the XML-based Common Alerting Protocol that provides warmings about weather conditions and other urgent news. When sent as an urgent alert, the content would remain locked on the screens until removed by an admin.

Before making the purchase for their new headquarters, the company tested two ViewBoard displays and the Manger Advanced software, allowing employees to stop by and try them out. Feedback was overwhelmingly positive from both the users and the IT administrators who would be responsible for maintaining the displays. Employees found the display features easy to use, and appreciated the many ways they could enhance collaboration and information sharing – such as the ability to annotate on top of any content, record and share sessions, and easily connect users both in the room and joining remotely. As construction of the new building neared completion, the company purchased ViewSonic ViewBoard displays and scheduling panels for their 150 meeting rooms and two boardrooms.

Regional Mall Upgrades Store Directory to ViewSonic ePosters, with Profitable Results

SOLUTION BRIEF

Regional Mall Upgrades Store Directory to ViewSonic ePosters, with Profitable Results

The local property managers at this mid-size mall knew they were behind the times. Their static store listing and map was beyond outdated, and they were missing out on a host of business opportunities provided by digital signage. Grateful to be thriving in a time when many malls were floundering, it was time to implement a digital signage strategy.

The many objectives included:

  • Gain wayfinding parity with local competitors, while using the signage content to distinguish their brand
  • Deliver a digital directory that would enable shoppers to browse stores interactively and locate them on a three-dimensional map
  • Attract and maintain visitors with the modern interface and varied content
  • Provide advertising opportunities for tenants – a win-win in revenue generation for them both
  • The ability to broadcast important updates of interest to shoppers, like road closures, store openings, special events, and weather or urgent alerts
  • Customization of content based on display location and time of day
  • Data capture for use in fine-tuning content and developing a robust advertising platform

Customers entering the property routinely use the interactive directory. Randomized feedback from shoppers indicates that they notice and appreciate the informational backside of the kiosks. Food court items advertised on the adjacent digital kiosk have seen upticks in sales.


They were familiar with the types of available displays from looking at other similar properties and knew they wanted sleek, two-sided, free-standing kiosks. The interactive store directory would face the mall entryways; the other side would be used to display ads and content to inform and entertain shoppers. Any kiosk with this type of physical design could display content, however, to meet their objectives the solution would need to provide robust management capabilities as well. The hardware would need to be highly reliable, offering a long lifespan and vibrant display. A final criteria would be pricing that enabled a reasonable break-even ROI based on their projections for advertising revenue.

Working with a local AV integrator that specialized in commercial digital signage, the IT team looked at kiosks from several well-known brands. They decisively chose the ViewSonic® EP5542T 55-inch ePoster kiosk based on price, design, and hardware features, purchasing three for the mall’s main entrances and one for placement near the food court.

A beautiful piece of hardware, the IT team appreciated the premium specs provided by the sleek black kiosk. The interactive IPS panel offered 10 touch points, 178°/178° wide-angle viewing with 4K Ultra HD resolution, 450-nit brightness, and a 1,300:1 contrast ratio, which would ensure that images were vivid and clear. The anti-scratch, anti-glare glass faceplate would enhance the vibrant imagery, while also protecting the display. The powerful system provided an embedded quad-core media player and 16GB of internal memory that could handle a good deal of photo and video content playback, but if needed the kiosk also enabled the addition of another media player using a purposed-designed cradle inside the lockable security door.

Importantly, the ePoster included an integrated RJ45 connection that would allow the property managers to remotely set up and manage display content from a PC or laptop via the included vController software, which provided an intuitive interface for remote management, OSD-related settings, and scheduling on deployed displays through RS232C and IP LAN control. Through this easy to learn and use interface, administrators can control individual devices or create groups of devices, then schedule specific commands to specific devices or group of devices within a local network.

This would end up being an important feature that enabled the property managers to differentiate advertising based on the location’s proximity to a tenant. ViewSonic also offered several cloud-based content management systems, from which they chose a Revel Digital solution that provided detailed analytics, which further supported their tenant advertising program.

At about six months since deployment, the property managers are pleased with the results of the deployment so far. Customers entering the property routinely use the interactive directory. Randomized feedback from shoppers indicates that they notice and appreciate the informational backside of the kiosks. Specific comments have included noticing and responding to advertisements, appreciating an exhibition of a local photographer’s work, and finding the weather and traffic notices helpful. Food court items advertised on the adjacent digital kiosk have seen upticks in sales.

Design-Build Firm Boosts Conference Room Benefits With ViewSonic ViewBoard Interactive Display

SOLUTION BRIEF

Design-Build Firm Boosts Conference Room Benefits With ViewSonic ViewBoard Interactive Display

For client-centered firms, the conference room is a critical space for wooing prospects, meeting with current clients and working within the team to develop deliverables. Up-to-date technology helps set the tone for success. The best tech enables efficient ideation, collaboration and connectivity.

For one design-built project delivery company, with offices in North America and Europe, taking steps to implement a conference room display upgrade, was a critical part of their client-first, holistic strategy. With services that include design, construction, procurement and maintenance, the conference room upgrade was designed to create a workspace that positively impacts employee motivation and brand equity. The upgrade began with an efficient, easy-to-use videoconferencing solution to connect its distributed teams and provide a more productive central meeting space for architects, designers and engineers to collaborate with clients and show off the intricate details of their CAD designs.

The firm’s outdated Smartboard fell short when it came to displaying crisp detail. The expense and IT time needed for maintenance and calibration assistance added up. Not to mention, it gave the image-focused agency a bit of a dated appearance. The design team wanted a higher quality solution, that enabled them to zoom into designs and still show sharp detail. They also wanted an easy-to-use solution that eliminated the need to replace lamps and calibrate.

In summary, the IT team was challenged to source a solution that eliminated calibration, maintenance and lamp replacement and delivered higher image quality – all in a large touchscreen device that fit their moderate budget.


The most powerful benefits of upgrading the conference room with a ViewSonic ViewBoard interactive flat panel display and integrated myViewBoard annotation software, are enhanced productivity and collaboration.


Following some comprehensive online research that included major brands such as ViewSonic, LG, Samsung, Microsoft Surface, and SMART touchscreen displays, the IT team selected the 86” ViewSonic® ViewBoard® IFP8650 with integrated myViewBoard® annotation software, ViewBoard Cast™ streaming software and 4K Ultra HD resolution. The competitive price point and customer care that accompanied the solution, were also important in making this selection.

For design-build and architectural firms looking for a solution that supports intricate AutoCAD and other intricate drawings, the ViewBoard’s 4K resolution enables teams to zoom in and show precise levels of detail. It also provides easy collaboration and video conferencing for staff and client meetings held in the conference room, through integrated cloud connectivity and whiteboarding tools. With an expansive 86 inches of screen space to work with, teams appreciate the ability to show a PowerPoint presentation and have a Teams or Zoom video conference window side-by-side. To maximize the experience, this team added a wide-angle camera.

The most powerful benefits of upgrading the conference room with a ViewSonic ViewBoard interactive flat panel display and integrated myViewBoard annotation software, are enhanced productivity and collaboration.

Luxury Retailer Showcases Product in Style with Portrait-Mounted ViewSonic Direct View LED Displays

SOLUTION BRIEF

Luxury Retailer Showcases Product in Style with Portrait-Mounted ViewSonic Direct View LED Displays

Shopping for apparel in a brick-and-mortar store can be a welcome change from scrolling through online shops. When it comes to high-end apparel, the store environment can be a crucial part of the upscale experience. This successful entrepreneur was looking for a way to set her spaces apart from the competition. ViewSonic® Direct View LED displays provided a perfect canvas for showcasing her stores’ unique brand of style.

An independent upscale boutique with humble beginnings, this retailer was opening new shops in three major urban areas. The setting was ultra-modern: open floor plans with soaring ceilings, skylights, stark white walls, and chrome fixtures created a contemporary ambiance and focused attention on the apparel. Her space designer suggested adding digital signage to enhance the modern décor. Before moving forward with this recommendation, the savvy store owner did some heavy reconnaissance, visiting stores ranging from suburban malls to urban boutiques, with apparel ranging from off-the-rack mass consumer labels to powerhouse luxury brands. She noted two typical uses of digital signage: TV-like displays mounted both vertically and horizontally throughout the store or over the register and large video walls with obvious frame lines breaking up the images. Neither was the right look to reinforce her brand. She needed vertical displays to showcase the designers, but the smallish screens she saw in this orientation would be overwhelmed by the scale of her space. The large displays made of multiple smaller monitors were a better fit size-wise but dark lines running through images of her product was a compromise she would not be happy to make. The retailer contacted a local AV reseller for advice. He recommended that she look at LED displays, which offer large, completely seamless images.


The aesthetics of the massive displays ideally coordinate with and enhance her upscale brand. And, as she had been assured would be the case, the ultra-high defi nition 4K images were brilliant and detailed even with sunlight pouring through the floor-to-ceiling windows.


Together they reviewed several brands, with the retailer ultimately selecting the ViewSonic LDP163-091 163-inch 4K Direct View LED display. Many factors infl uenced this decision. Most of the LED brands they reviewed were sleek and modern looking. The ViewSonic Direct View LED won out based on price, overall lifetime cost considerations, and the ability to be mounted vertically with tiny 5mm edges on all sides, among others.

For an apparel retailer, portrait positioning was critical to showcasing designers and fashion models. Not only did the ViewSonic Direct View LED enable this less-standard format, it also allowed for the ability to detach the system control box that typically would run along the bottom edge in a horizontal installation, providing the symmetry of a virtually frameless 5mm edge on all four sides.

Additionally, these aesthetic capabilities were offered in an all-in-one solution that would make this busy entrepreneur’s life that much easier. Everything needed for installation was included – all controls, cables, and power supply. Her integrator, along with included supervision from a ViewSonic engineer, would be able to complete the installation in around half a day. After that she would need only to turn on the display each morning, which she could do remotely for all three displays using the included and intuitive myViewBoard® Manager® software. With an upgrade to Manager Advanced, she could schedule unique video content for each display, or send the same content to all three.

The retailer was further impressed that on an ongoing basis, maintenance needs would be minimal and any repairs would be minimally intrusive. Unlike traditional TV-like digital signage, the ViewSonic Direct View LED display could be cared for from in front of the screen – without requiring costly, timeconsuming and disruptive removal from the wall. Additionally, she learned that replacing a malfunctioning panel was simple and easy. She was trained to do so herself, and is confident that should the occasion arise, she can personally take on this task.

Another aspect of the ViewSonic Direct View LED that the store owner commented on was the greater durability offered by this newest version of LED technology, which is waterproof, dustproof, and resistant to damage from jostles and bumps, promising a longer lifespan. The displays were a substantial investment for her; it provided peace of mind to know that if a customer elbowed a display, or spilled the complimentary champagne she offered onto the screen, it was unlikely to cause any damage.

Installation went without a hitch in all three stores and the owner has been pleased at how easy it is to manage all three displays remotely with the myViewBoard Manager Advanced software. The aesthetics of the massive displays ideally coordinate with and enhance her upscale brand. And, as she had been assured would be the case, the ultra-high definition 4K images were brilliant and detailed even with sunlight pouring through the fl oor-to-ceiling windows. Fine shadows and details in the drapes, folds and flourishes on the apparel were crisp and clear.

AV Integrator Exceeds Customer Requirements for Massive Atrium Space with ViewSonic 216-inch Direct View LED Display

SOLUTION BRIEF

AV Integrator Exceeds Customer Requirements for Massive Atrium Space with ViewSonic 216-inch Direct View LED Display

Meeting spaces are the bread and butter of commercial AV integrators. Enclosed conference rooms and boardrooms typically call for standard setups. Open huddle spaces and large multipurpose areas become more complex. This commercial AV integrator, faced with a unique space to fill, had an exceptionally trouble-free experience and a highly satisfied customer working with ViewSonic to install a 216-inch Direct View LED display.

One of its largest clients, a worldwide name in banking software solutions, sought to install a video wall in their new multipurpose space. A huge open area that included a stairway to the second floor – and an impressive plant wall – the company’s “Staritorim” would be used for company-wide meetings, welcoming guests, and running videos to showcase new products and other company accomplishments.

The video equipment would need to fill as much of the expansive wall as possible, within budget constraints, and be able to perform well with multiple types of content and lighting conditions. The company chose Direct View LED technology over a traditional tiled-screen LCD video wall for its ability to provide a seamless image.

After assessing the competitive field, the final contenders came down to ViewSonic and Planar. The company chose the ViewSonic® 216-inch Direct View LED display based on price, size, and integrated features. In addition to a lower cost, ViewSonic offered an all-in-one solution with integrated processing power, which allowed for an easier, less-complicated installation. This would reduce time and expense related to installation, as well as for ongoing maintenance and daily use.


The bundled ViewSonic EMBEDDED Signage Platform (VESP) eliminated the need for external devices to communicate with the server or to play digital media. The customer appreciated that it was a more compact, easier-to-use solution that would reduce costs.


No additional components were needed: the LED tiles, AV hardware and software, power supplies, and cables were included. The bundled ViewSonic EMBEDDED Signage Platform (VESP) eliminated the need for external devices to communicate with the server or to play digital media. The customer appreciated that it was a more compact, easier-to-use solution that would reduce costs.

The AV integrator in charge of the project appreciated working with ViewSonic at every step of the way, reporting that it was one of the best experiences he’d had with an equipment manufacturer. He noted that the ViewSonic team even found a mistake on the design drawings that would have impacted the fit of the display. Further, the ViewSonic all-in-one Direct View LED solution included the services of a certified technician to assist with installation.

After several months of use, the banking software customer has also been beyond pleased, reporting that the solution simply does what they need it to do, with ease and without fail, launching quickly and running continually every day. The huge display is a vibrant and exciting presence in their corporate atrium. Personnel from various departments have successfully used it for presentations, welcome messages, and brand building.

To facilitate connectivity with remote workers, the company added a video conferencing system. When it was used for the first all-hands meeting, the Direct View LED display amazed the fully-assembled workforce with its looks and performance, even in the brilliance of a bright sunny morning in a space without blinds.

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Family-Owned Restaurant Achieves Digital Signage Upgrade with ViewSonic myViewBoard Manager Advanced Software

SOLUTION BRIEF

Family-Owned Restaurant Achieves Digital Signage Upgrade with ViewSonic myViewBoard Manager Advanced Software

Despite the pandemic, this family owned-and-operated chain of restaurants had recently grown to six locations across the area. A modern and stylish fast-casual concept, they offered both a distinctive interior dining experience and fast, efficient carryout. The founding family members had achieved this unique model and rapid growth by focusing on smart business practices used by much larger chains. Now it was time to find a digital signage solution that supported this strategy.

The objectives were twofold. One, they wanted to be able to quickly update the content on their menu boards. Two, needed a solution that would be manageable across all locations, to consistently support the brand with minimal tech support requirements.

A friend knew a local AV consultant, who recommended that they look at solutions from ViewSonic, which offered both products and display management software that could provide everything they were looking for. While some small-to-midsize businesses settle for displays sold as consumer TVs, she said, doing so was risky. With ViewSonic commercial-grade displays they could count on reliable up-time, industry-leading warranties, and outstanding support. The company was also known for making displays with stunning and crisp images, she told them.


Many mentioned how well the digital signage fit the unique mood of the restaurant’s interior. According to the family, the targeted promotions have been a boon to business. Sales of these items have increased, and the ability to schedule different promotions at each restaurant has allowed them to highlight local favorites.


The AV consultant further outlined the benefits provided by ViewSonic commercial displays, including the increased durability of full-metal construction, 25% high haze anti-glare screens, and robust 24/7 operation for commercial-grade reliability. Based on the size and configuration of the restaurants’ food service area, she recommended the ViewSonic® CDE6520-W 65-inch commercial displays with crisp 3840 x 2160 resolution for the menu board. Rated for 24/7 use, these displays would reliably accommodate the restaurants’ long hours.

The displays came complete with an included remote configuration software system called myViewBoard® Manager, she explained, that would let the owners manage all of the displays remotely from one location. An upgrade to this software would add the ability to easily manage their content as well. Ideal for scheduling and managing multimedia content across many displays, myViewBoard Manager AdvancedTM was available with a annual subscription fee after a 30-day free trial.

Along with considering their consultant’s advice, two of the family members viewed digital signage installed in several retail environments – travelling together to compare their impressions of the displays. Their conclusions were virtually identical. The images on the displays from ViewSonic and other well- known brands were clearly superior. The ViewSonic commercial displays had a more durable look. And the “TV displays” often looked dim or, frankly, cheap – not a look they wanted for their restaurants.

The family then compared the specifications and pricing of ViewSonic commercial displays with equivalent models from other major brands. Not only was the ViewSonic pricing better, with the other brands they would have to individually manage the displays – adding significant time, and therefore, expense. Both the included and upgraded versions of ViewSonic myViewBoard Manager software would enable them to remotely handle all maintenance tasks for the menu boards at their six locations, including powering the 18 displays on and off at pre-scheduled times. The Manager Advanced software would streamline management of multimedia content, and the monthly subscription would cover additional displays as they expanded to more locations at no additional cost. They were sold.

The restaurateurs purchased three ViewSonic CDE6520-W 65-inch commercial displays for each of their locations. While they awaited the delivery and installation, they hired a local graphic designer to create templates for the menu boards. As they worked with her, they decided to add promotional spots for high-margin products.

When the time came to begin using the displays, they were relieved to find that they were as intuitive to use as promised by ViewSonic and their AV consultant. With the myViewBoard Manager Advanced software installed on his laptop, the family member designated to oversee the displays was able to intuitively discover how to create and use multimedia playlists, which he could push out to all the displays from the comfort of his home office. He was also able to create customized playlists for each restaurant, which allowed them to base promotions on that location’s needs.

Feedback from their customers has been overwhelmingly positive. Many commented on the fun graphics and vibrant images. No one missed the old- fashioned printed signs. In fact, many mentioned how well the digital signage fit the unique mood of the restaurant’s interior. According to the family, the targeted promotions have been a boon to business. Sales of these items have increased, and the ability to schedule different promotions at each restaurant has allowed them to highlight local favorites. They plan to experiment with more and varying promotional formats with the goal of further increasing profits and customer satisfaction.

Discerning Executive Achieves Vision for High-End Boardroom with ViewSonic 216-inch 4K Direct View Display

SOLUTION BRIEF

Discerning Executive Achieves Vision for High-End Boardroom with ViewSonic 216-inch 4K Direct View Display

Boardroom design often reflects the style of a company’s top executive. The president and owner of this growing data services firm sought to remake his boardroom at the corporate headquarters to reflect the company’s modern services as well as his own contemporary design tastes.

His office manager hired a design team known for its high-end creativity and use of state-of-the-art technology. Their display technology recommendation: Direct View LED. Sure, they said, a typical LCD display would look good, but it wouldn’t deliver the most modern look available. For that, an ultra-slim Direct View LED display was the current leading-edge product. For example, they said, a typical LCD is more than 3-inches thick from front to back. Direct View LED displays, by contrast, skim the wall at just over a single inch.

Additionally, the designer pointed out, Direct View LED was the only option to achieve sizes bigger than 98-inches without combining LCD displays and having distracting frames breaking up the image. And since this room would not be used for collaborative work teams (they had other spaces for this) an interactive display was not needed.

After sharing this information and some photographs with the company president, he agreed to move in this direction. The design team worked with their integration partner to research and test Direct View LED displays from several manufacturers. The president gave them carte blanch on the final decision. The team chose ViewSonic in part because they were the only manufacturer to return their call and spend time talking with them about the product’s unique features. ViewSonic further offered on-site supervision of the installation, impressing the designer with their start-to-finish support.

Beyond the outstanding service, the designer was impressed by the simplicity and ease of what looked like it might be a challenging technology to work with. ViewSonic offered an all-in-one Direct View LED solution that included


ViewSonic offered an all-in-one Direct View LED solution that included everything needed in one box – from the display system components to the power supply and integrated management software.


everything needed in one box – from the display system components to the power supply and integrated management software. The product itself included everything needed for executing conference calls using popular applications like Zoom and Microsoft Teams via individual laptops or other devices. The built-in Wi-Fi and operating system would make it easy for users to work in a familiar PC environment for app installation, web browsing, and wireless device connection.

With the space remodel complete, installation of the ViewSonic® Direct View LED 4K 216-inch display was accomplished in less than a day by a local installer supervised by the ViewSonic team member. The team accessed a company video from their website and had it playing on the screen before bringing the president to see it for the first time. According to the office manager, he couldn’t have been more pleased.

The executive boardroom had always been the epicenter of the most important company meetings. Now, the ambiance and technology fit the firm’s expanded position in the industry. It was also the springboard for additional conference room upgrades. After meeting in the updated space, it wasn’t long before members of the executive team started wanting a ViewSonic Direct View LED display for their departmental conference rooms. Their only questions were about the ability to easily share content both in the room and from remote teammates.

The office manager again consulted with their AV expert, learning that both scenarios could be easily accomplished with the ViewSonic Direct View LED displays. Pre-installed ViewBoard® Cast software would enable direct wireless content streaming from mobile devices to the display. Remote users could share content though the screen-sharing capabilities of the fi rm’s Microsoft Teams conferencing app. Later that year, the company installed 163-inch ViewSonic 4K Direct View LED displays into four additional conference rooms.

Regional Airport Draws Attention and Ad Revenues with Daisy-Chained ViewSonic Direct View LED Displays

SOLUTION BRIEF

Regional Airport Draws Attention and Ad Revenues with Daisy-Chained ViewSonic Direct View LED Displays

Contrary to common belief, US airports are not funded by local tax dollars. In fact, they are required to be self-sustaining and are primarily funded through a variety of passenger and tenant fees as well as the sales of food and goods at the airport.

During the pandemic, revenues at all types of US commercial airports fell. The CEO at one regional airport sought to ameliorate this challenge, along with addressing other business needs, by installing updated digital signage. Included in his goals were to increase revenue from all types of advertising, to increase guest spending at in-airport retailers, and to enhance both passenger satisfaction and the overall image of the airport.

As with most public commercial airports, this one was an early adopter of digital signage, and used traditional commercial-grade LCD displays to provide live flight information and interactive wayfinding. Several 55-inch LCD displays showcased advertising from local retailers – all of which had been purchased several years ago. While still functional, they seemed small and outdated to the airport CEO, who had been noticing more modern-looking digital displays.

This CEO asked his IT director to investigate the technology behind the thin, massive displays he had begun seeing in select retail locations and huge airport hubs. Their AV integrator said that this cutting-edge digital signage technology was called Direct View LED, and that the newest type was thinner and more durable than ever. Made up of many smaller LED panels, this technology was simpler, easier, and less costly to maintain than traditional LED and LCD displays. Together they reviewed solutions offered by the major display brands. Ultimately both recognized ViewSonic as the manufacturer


The CEO loved the slim and vibrant look of the display, along with the ability to compartmentalize the space to display content from several sources. He was further swayed by the solutions’ low-maintenance profi le and the ability for airport staff to replace LED panels, if needed, rather than requiring the services of a third party – which would be less efficient and more costly.


with the best price and support for Direct View LED displays using the new Chip-on-Board (COB) LED technology.

The CEO loved the slim and vibrant look of the display, along with the ability to compartmentalize the space to display content from several sources. He was further swayed by the solutions’ low-maintenance profile and the ability for airport staff to replace LED panels, if needed, rather than requiring the services of a third party – which would be less efficient and more costly. Instead of moving an entire display around for maintenance, the hot-swappable front LED modules allow staff to change any defective piece. An included vacuum maintenance tool uses suction to easily remove and replace LED modules. The ability to service the display quickly and without having to remove it from the wall would mean less disruption to passengers.

Additionally, he learned that the most current version of the technology, called COB, was more durable than earlier generations. With an ingress protection rating of IP54, the ViewSonic® Direct View LED displays were protected against contamination from dust and other particles and would not be harmed by liquid spills or sprays. These latest ViewSonic Direct View LED displays would also provide more protection against accidental impact. This was an important factor for installation in a space filled daily with bustling crowds loaded down with suitcases and bags while gripping coffee and water bottles.

For his part, the IT director was pleased to learn that the displays included device management software that would enable him to remotely manage all aspects of the device. With a monthly subscription to myViewBoard® Manager Advanced, he would be further able to control and schedule the multimedia content.

Nonetheless, the project almost stalled when ViewSonic’s largest available Direct View LED, at 216-inches, was too small for the area the CEO wanted to use – a long hallway that connected the terminals with the retail services space. With a call to his ViewSonic rep, the AV integrator had the answer: daisy-chain two 163” displays for an impressive 23.7 feet of brilliant, virtually frameless image.

Based on this solution, they ultimately decided to purchase two 163” 4K UHD all-in-one Direct View LED displays. Installation was completed in less than a day, with minimal disruption to passersby. The resulting display was beyond stunning, and according to the IT director, the CEO has been thrilled with the performance. To date, there has been virtually zero downtime in the 24/7 schedule. Airport retailers and local businesses are running ads, and the massive display caught the eye of a well-known local blogger passing by, who mentioned it in glowing terms in a post.

Ultimately, the airport CEO is quite satisfied with his investment in the huge display hallway, as he likes to call it. The images are consistently vibrant and stunning, and the super-slim profi le skims the wall, giving it an ultramodern look. Not only has it brought in new and increased ad revenue, it achieved the goal of raising the profi le of the airport. Passersby comment on it constantly, and the CEO has received calls from numerous local businesses interested in the technology. He is confi dent that over the next year he will recoup the investment in ad revenue.

Auto Manufacture Chooses ViewSonic Direct View LED Over LCD Wall for Cybersecurity Command Center

SOLUTION BRIEF

Auto Manufacture Chooses ViewSonic Direct View LED Over LCD Wall for Cybersecurity Command Center

This account executive is an auto enthusiast who works at an AV integrator near Detroit. Not surprisingly, his favorite clients are automobile manufacturers. He came to know one particularly well, helping meet their many monitor and display needs for over 10 years. His most recent installation for them was a ViewSonic 163-inch 4K Ultra HD Direct View LED display in an all-new cybersecurity control room.

The customer had been using ViewSonic® desktop monitors, commercial digital signage, and ViewBoard® interactive fl at panel displays for quite some time. Many years prior, the AV account manager had joined the IT folks from the car company to walk the floor at InfoComm, the largest professional AV trade show in North America. At the time the company had installed products from a different manufacture in their conference rooms. They wanted to find out if there might be a better fit for them. At the ViewSonic booth, the staff listened carefully to their needs, showed them their meeting room displays, and put together a major accounts deal that the car maker couldn’t refuse.

From that day on, the powerhouse manufacturer and their AV partner relied on ViewSonic for outstanding products and service. After many years of working with ViewSonic, the AV rep says that when it comes to service and support, ViewSonic is second to none. When he calls them, they pick up the phone, or call right back. The big-brand manufacturer that the car company used to use? They often would never respond. Over the years, the automanufacturer company installed ViewSonic commercial displays in its smaller conference rooms. Later, they added ViewSonic ViewBoard interactive flat panel displays to their larger meeting


The installment in the command room quickly garnered a great deal of attention from the powers that be, who were pleased with the phenomenal price-point for such a large, stunning display with a 5-year warranty that would also reduce maintenance time. Of course, they were also familiar with ViewSonic’s reputation for tremendous service and support.


spaces, which they then standardized on, purchasing around 1,000 over several years for lobbies, training rooms, and plants, in addition to meeting rooms. The company has also standardized on ViewSonic desktop displays for employee workspaces.

As with other large multinational brands, cybersecurity had become a pressing concern. To address these issues, the auto manufacturer company was building out space for a cybersecurity command center. The initial plan was to install an array of commercial LCD displays. The AV rep convinced them to look at a relative newcomer on the market – Direct View LED technology.

ViewSonic offered the technology in several sizes, up to a massive 216-inches of seamless screen. In terms of looks, these displays clearly outshone stacked LCD displays with visible bezel lines. At about a third of the depth, the Direct View LED displays delivered an ultra-slim look; the frame was barely visible. The practical benefits further set the technology apart. The AV account rep was particularly pleased with the all-in-one aspect of the ViewSonic Direct View LED displays. A completely preconfigured solution with a powerful embedded operating system, virtually all the customer would need to do would be to plug it in.

With the versatility to display content from multiple sources, it was an ideal fit for a command center. Users could also share content from mobile devices using the included ViewSonic ViewBoard Cast™ software. The integrated OS looked and functioned like a familiar PC environment, which would make it easy and intuitive for users to install apps, access the internet, play multimedia, and connect wirelessly.

The auto manufacturer company IT team was additionally impressed by the most current LED chip-on-a-board (COB) technology, which was more durable and consumed less power than older generations, while delivering ultrafine pixel pitch and the highest-available resolution. Certified to IP54 ingress protection standards, the ViewSonic Direct View LED displays were dust and water resistant and provided greater protection against collisions. The new technology also provided a wider viewing angle of 170-degrees.

The team ultimately purchased the ViewSonic model LDP163-09, a 163-inch 4K Ultra HD Direct View LED display. Installation took around six hours, far less than it would have taken to install an LCD wall of similar size. The IT team responsible for maintenance was happy to see the front placement of the LED panels in action – clearly this display would be easier and less time-consuming to maintain than a video wall.

According to the AV account manager, the installment in the command room quickly garnered a great deal of attention from the powers that be, who were pleased with the phenomenal price-point for such a large, stunning display with a 5-year warranty that would also reduce maintenance time. Of course, they were also familiar with ViewSonic’s reputation for tremendous service and support. As the AV account rep summed it up, they know from fi rsthand experience that with ViewSonic they get the complete package – great products backed by great support.

ViewSonic Launches Two 32-inch Wide Monitors for the Ultimate Immersive Experience

A 32" ViewSonic monitor sitting on a deskA 32" ViewSonic monitor sitting on a desk

The VX3267U-2K and VX3267U-4K Deliver Edge-to-Edge Viewing and Performance

Brea, CA (Aug. 08, 2023)ViewSonic Corp., a leading global provider of visual solutions, announces the launch of the VX3267U-2K and VX3267U-4K monitors for a remarkable and immersive viewing experience. At 32-inches, with QHD and UHD resolution respectively, the VX3267U-2K and VX3267U-4K feature notable performance and features, including USB-C connectivity and HDR10 content support.

 

The ViewSonic® VX3267U-2K and VX3267U-4K utilize the latest SuperClear® IPS panel technologies to ensure stunning visuals to go along with the wide viewing angles. The VX3267U-2K features QHD (2560x1440) resolution, while the VX3267U-4K comes with native 4K UHD (3840x2160) resolution. Both come with super thin bezels, Flicker-Free technology, and a Blue Light Filter for reduced eye fatigue.

 

“The VX3267U-2K and VX3267U-4K monitors offer consumers greater precision, clarity, and immersion,” said Jeff Muto, business line director at ViewSonic. “The connectivity options, including USB-C ensure a single cable solution, as well as quick 65W charging. At 32-inches, the monitors are large enough to take the viewer to a new level of engagement and captivation when watching entertainment-based content. These monitors were designed to have connectivity, offer true-to-life colors, and other features that make it ideal for home or work.”

 

VX3267U-4K

  • 32-inch monitor with native 4K UHD (3840x2160) resolution
  • HDR10 content support for deep contrast and details
  • 4ms response time with 60Hz refresh rate
  • Connectivity options include: USB-C, HDMI 2.0; DisplayPort 1.4 and Audio-Out
  • Available now for an estimated street price of $349.99* [USD]

 

VX3267U-2K

  • 32-inch monitor with native QHD (2560x1440) resolution
  • HDR10 content support for deep contrast and details
  • 4ms response time with 75Hz refresh rate
  • Connectivity options include: USB-C, HDMI 1.4; DisplayPort 1.4 and Audio-Out
  • Available now for an estimated street price of $249.99* [USD]

 

 

For further news and information about ViewSonic, visit ViewSonic.com and follow on Facebook, YouTubeTwitter, and Instagram.

 

About ViewSonic

Founded in California, ViewSonic is a leading global provider of visual solutions and conducts business in over 100 countries worldwide. As an innovator and visionary, ViewSonic is committed to providing comprehensive hardware and software solutions that include monitors, projectors, digital signage, ViewBoard® interactive displays, and myViewBoard® software ecosystem. With 35 years of expertise in visual displays, ViewSonic has established a strong position for delivering innovative and reliable solutions for education, enterprise, consumer, and professional markets and helping customers “See the Difference®.” To find out more about ViewSonic, please visit www.viewsonic.com.


*Program, pricing, specifications, and availability are subject to change without notice.

This news release contains forward-looking statements that reflect the Company’s expectations with regard to future events. Actual events could differ significantly from those anticipated in this document. Trademark footnote: ViewSonic and the ViewSonic trademarks are trademarks or registered trademarks of ViewSonic Corporation in the United States and/or other countries. All other corporate names and trademarks stated herein are the property of their respective companies.

Joey Lee

JSL Marketing for ViewSonic [U.S.]
T: 310-592-1712
E: joey@jslcomm.com

Caroline McGrath

CMM Communications for ViewSonic [Canada]
T: 416-972-1642
E: caroline@cmm-communications.com

Nury Lavandier

JSL Marketing for ViewSonic [Latin America]
T: 305-491-0530
E: nury@jslcomm.com

Event Company Offers Customers Fast, Easy Direct View LED Display Splendor Using ViewSonic Pre-Assembled Kit

SOLUTION BRIEF

Event Company Offers Customers Fast, Easy Direct View LED Display Splendor Using ViewSonic Pre-Assembled Kit

Exhibit companies and event planners are called on to create a wide range of unique spaces. Often they include one or more screens that enable clients to display presentations or showcase products and services. Traditional TV-like LCD rentals range in size from 24 to 98-inches. As the display size increases, so do installation challenges, resulting in added rental and labor costs that can make them cost-prohibitive for many exhibitors.

Companies with big-name brands and deep pockets can afford to own or rent massive LCD display walls and even huge, seamless, mounted Direct View LED displays. This exhibits and events management company wanted to offer its full range of customers a more affordable option for a large, seamless display.

After talking with representatives from major display brands, the exhibit company chose the ViewSonic® LDS135-151, a 135-inch all-in-one Direct View LED mobile display. The price-point was outstanding and the display was beautiful. However, the two primary factors in the decision were the embedded content capabilities and the ready-to-use kit – both of which would be instrumental in meeting the company’s objective of providing an easy, cost-effective solution for clients.

The ViewSonic all-in-one Direct View LED display had everything customers would need to run various types of content, and the interface was familiar and intuitive. Content could be loaded via Wi-Fi or downloaded from a browser. The format mirrored a typical PC environment for intuitive app installation, web browsing, multimedia play, wireless device connection, and more. The included


[The owner] was delighted at how easy it was to return it to her preferred height with a push of a button, thanks to the ability to save up to three different height settings. That afternoon she put in an order for two more kits. She plans to purchase more if necessary to meet customer demand while allowing her to keep one permanently stationed at her facility.


ViewBoard Cast™ content sharing software further enabled easy content streaming from mobile devices onto the display.

The ease of the ready-to-use kit would allow the company to o  er the solution at a lower price-point. It contained everything needed to deliver a huge 135-inch display in a more cost-conscious way. In particular, setup could be accomplished in a manner of minutes – far less than what was required to mount, level, and fine-tune traditional LCD displays. Because it would be easy to deploy, over-and-over again, it would reduce labor costs compared to a mounted solution, or even other, less modular, cart-based options.

Everything in the included storage case was pre-assembled. The LED modules and cabinets were assembled atop a motorized cart that simply rolled out of the case and unfolded to its full size. The system control box came attached to the bottom edge of the display. And that was it. The smooth and silent 360° rotating wheels would let clients position the display exactly as needed in their space. Nothing else was required beyond a 20amp power outlet to plug it in. The motorized height adjust would allow for easy fine-tuning to fit perfectly in virtually any booth or meeting space.

Before making the final purchase decision, the exhibit company’s installation team tested it out. As promised, setup took a matter of minutes. They were convinced that even those with limited technical knowledge would be able to manage every aspect – although depending on the location they may have to allow for a labor union contractor to plug it in.

The owner of the company purchased one kit, with the intention of buying more if the product became popular among her customers. Until they had their first interested client, she used the display in their showroom, with scrolling content of their recent booth builds and testimonials from satisfied customers.

Her team began pitching the new display. It wasn’t long before a client – impressed by the price-point for such a large, dramatic display – wanted to use it at an upcoming trade show. To say the client was thrilled would be an understatement. Larger than four 67-inch LCD displays combined – but without the distraction of lines – the vibrant display pulled visitors into the booth. The client reported that their lead volume was signifi cantly higher than usual for this type of event.

The included flight-ready case facilitated easy transport and delivery and the client was impressed by the protective packaging and ease of assembly. Setup, he reported, took less time and effort than with other types of (much smaller) displays they had rented in the past. Loading and running their content, he said, was just as easy and trouble-free.

When the display returned to home base, the owner of the exhibit company was happy to have it back in the showroom, helping promote their services. She was delighted at how easy it was to return it to her preferred height with a push of a button, thanks to the ability to save up to three different height settings. That afternoon she put in an order for two more kits. She plans to purchase more if necessary to meet customer demand while allowing her to keep one permanently stationed at her facility.

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Independent Café Increases Efficiency and Customer Satisfaction with ViewSonic Commercial Displays and myViewBoard Manager Software

SOLUTION BRIEF

Independent Café Increases Efficiency and Customer Satisfaction with ViewSonic Commercial Displays and myViewBoard Manager Software

The owners of a popular independent café were looking for ways to increase efficiency around their menu signage. At the same time, they were about to undergo an interior remodel. While the brother-sister duo was fond of their chalkboard-look menu signs, keeping the content up-to-date had become tedious, and the look would feel outdated when the interior refresh was complete. Both fans of the contemporary look of digital signage, the entrepreneurs were nonetheless wary about cost. They also didn’t want a system that would be difficult to learn and manage. They were skeptical that they would find digital signage in their price range that would also be reliable and look great.

The more technically minded of the two, the sister began exploring the world of digital signage. As she learned about its many uses, she began to see benefits beyond being cool-looking and enabling quick content changes for their menu board. For one thing, they could use digital content to help distract and entertain the increasingly long lines at the cafe. They could also use the signage to promote high-inventory, high-margin items. She also liked the idea of replacing their cluttered cork bulletin board with a digital sign to showcase the many local cultural events that friends and family members were involved in.

After getting up to speed on the basics of digital signage, the path forward was less clear. Google searches led her to companies clearly pushing their own agenda. She wanted independent advice on products from a range of suppliers – from someone experienced in the business of helping companies


When [the owner] saw it in person, the display was bright and stunning. Text was crisp and legible while the images were clear and vibrant. Line-item lists like menus popped off the screen. Guaranteed to play multimedia from internal storage or a USB fl ash drive for up to 16 hours a day, seven days a week, this model was less costly than those with 24/7 playback – perfect for their needs.


like hers install this type of equipment. She found what she was looking for at a Chamber of Commerce networking event: a local AV installer well-versed in commercial display solutions for small-to-medium sized retailers and restaurants – not just home theater installs, though they did that, too.

After listening to her goals, the AV engineer recommended that they only consider reputable brands, which could deliver the performance and reliability she wanted. While she knew from her research that she could find less expensive options, she agreed. She and her brother were too busy handling other aspects of the business (and their lives) to invest in anything other than a solid solution with a reliably long lifespan. Among the highly rated wellknown brands, ViewSonic professional-quality commercial displays had exceptional pricing. Select models were also guaranteed for use up to 24/7, so she was confident that they could handle their restaurant’s schedule for many years to come.

The AV consultant informed her that the ViewSonic brand was known for delivering displays with stunning images, which she saw for herself when she visited their showroom. The ViewSonic® CDE5512 55-inch display with 3840 x 2160 resolution was top on her list based on size and price. When she saw it in person, the display was bright and stunning. Text was crisp and legible while the images were clear and vibrant. Line-item lists like menus popped off the screen. Guaranteed to play multimedia from internal storage or a USB flash drive for up to 16 hours a day, seven days a week, this model was less costly than those with 24/7 playback – perfect for their needs. Additionally, the included myViewBoard® Manager software would allow them to remotely manage the displays. If for some reason they both had to be away at closing time, they could remotely power down the displays from their laptops.

Finally, before making a recommendation to her brother, she wanted to understand how they would get content onto the displays. She learned that there were two options. They could upload content onto a USB drive, which would then connect to the display. Or, they could purchase a one-time perpetual license for ViewSonic Signage Manager software, which would allow them to create and schedule playlists. After a walk-through of the software, this seemed like the way to go.

When she presented these ideas to her brother-business partner, his primary concern was that they create a content plan before committing to the investment. They realized that they would need to invest some time upfront, creating an assortment of template designs that could then be quickly updated as needed down the line.

Ultimately, they decided to purchase three ViewSonic CDE5512 55-inch displays. Two would replace the chalkboard menus. They would use the third to promote high-inventory and high margin items while including diverting content like live weather, sports, and music videos. To ensure that the content looked as good as the displays, they would hire a graphic design intern from the local college to create a menu of templates that reinforced their brand look and feel.

Several months after the remodel and display installation were complete, the duo reported that the signage has been exceptionally well-received by their customers. The regulars appreciated the modern new look and the fun digital programming. Patrons old and new began ordering more of the promoted items – helping reduce product outages and increasing sales of high-margin items. At this point they decided the time was right to install a fourth digital display in place of their traditional bulletin board.

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ViewSonic Named a Winner for CRN’s 2023 Tech Innovator Award

Lobby of a modern hotel with a LDP216-121 placed high on wallLobby of a modern hotel with a LDP216-121 placed high on wall

ViewSonic Named a Winner for CRN’s 2023 Tech Innovator Award

Brea, CA (Jul 18, 2023) – ViewSonic Corp., a leading global provider of visual solutions, announces that CRN®, a brand of The Channel Company, has named the company a Winner for the 2023 CRN Tech Innovator Awards. ViewSonic is being recognized for the LDP216-121 all-in-one Direct View LED Display in the Displays Category.

This annual award program showcases innovative vendors in the IT channel across 37 different technology categories, in key areas ranging from cloud to storage to networking to security. To determine the 2023 winners, a panel of CRN editors reviewed hundreds of vendor entries—including solution provider testimonials—using multiple criteria, including key capabilities, uniqueness, technological ingenuity, and ability to address customer and partner needs.

 

ViewSonic LDP216-121

The ViewSonic® 216-inch LDP216-121 is a 4K All-in-One Direct View LED Display and offers the latest development in LED packaging technology, with Chip-on-Board (COB) LED panels that feature multiple LED flip chips bonded directly to the substrate without bonding wires. Compared to Surface Mounted Device (SMD) technology, COB LEDs provides ultra-fine pixel pitch, enhanced resolution, and higher luminous efficiency with less power consumption. With jaw-dropping screen size, ultra-slim bezel, and detachable system control box, the LDP216-121 provides a stylish, minimalist design perfect for corporate lobbies and boardrooms, school auditoriums and gymnasiums, retail spaces and more. Installation can be done in either portrait or landscape mode, and for even more versatility, two of the LDP216-121 displays can be easily installed side-by-side to form an ultra-wide 32:9 video wall of epic proportions.

 

“CRN’s annual Tech Innovator Awards acknowledge technology vendors committed to new and updated products that are creating the biggest opportunities for the solution providers and strategic service providers working on the from lines with customers,” said Blaine Raddon, CEO of The Channel Company. “Congratulations to each one of this year’s CRN Tech Innovator Award winners. We are proud to recognize these best-in-class vendors that are driving transformation and innovation in the IT space.”

 

“To be awarded with a win from CRN’s Tech Innovator Awards is a great achievement for us, especially with the LDP216-121 DvLED display,” said Jeff Volpe, president of ViewSonic. “Our team worked hard to develop this product. We wanted to bring an eye-catching and intense display to market that can be deployed easily and provide an additional portfolio boost to the offerings of our reseller partners.”

 

The Tech Innovator Awards will be featured in the August issue of CRN and can be viewed online at crn.com/techinnovators.

 

Follow The Channel Company: Twitter, LinkedIn, and Facebook

 

For further news and information about ViewSonic, visit ViewSonic.com and follow on Facebook, YouTube and Twitter.

 

About ViewSonic

Founded in California, ViewSonic is a leading global provider of visual solutions and conducts business in over 100 countries worldwide. As an innovator and visionary, ViewSonic is committed to providing comprehensive hardware and software solutions that include monitors, projectors, digital signage, ViewBoard® interactive displays, and myViewBoard® software ecosystem. With 35 years of expertise in visual displays, ViewSonic has established a strong position for delivering innovative and reliable solutions for education, enterprise, consumer, and professional markets and helping customers “See the Difference®.” To find out more about ViewSonic, please visit www.viewsonic.com.

 

About The Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end users. Backed by more than 40 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. thechannelcompany.com

 

 

#  #  #

 

This news release contains forward-looking statements that reflect the Company’s expectations with regard to future events. Actual events could differ significantly from those anticipated in this document. Trademark footnote: ViewSonic and the ViewSonic trademarks are trademarks or registered trademarks of ViewSonic Corporation in the United States and/or other countries. All other corporate names and trademarks stated herein are the property of their respective companies.

 

© 2023 The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.


This news release contains forward-looking statements that reflect the Company’s expectations with regard to future events. Actual events could differ significantly from those anticipated in this document. Trademark footnote: ViewSonic and the ViewSonic trademarks are trademarks or registered trademarks of ViewSonic Corporation in the United States and/or other countries. All other corporate names and trademarks stated herein are the property of their respective companies.

*Light source lifespan may vary based on actual usage and other factors.

Joey Lee

JSL Marketing for ViewSonic [U.S.]
T: 310-592-1712
E: joey@jslcomm.com

Caroline McGrath

CMM Communications for ViewSonic [Canada]
T: 416-972-1642
E: caroline@cmm-communications.com

Nury Lavandier

JSL Marketing for ViewSonic [Latin America]
T: 305-491-0530
E: nury@jslcomm.com

Retail Market Chain Shines with Cost Savings and Contemporary Look of ViewSonic Digital Signage

CASE STUDY

Retail Market Chain Shines with Cost Savings and Contemporary Look of ViewSonic Digital Signage

CUSTOMER PROFILE

Founded in 1951 by brothers Bernard and Eugene Gelson as an extraordinary grocery shopping experience for discerning consumers, Gelson’s Markets is recognized today as one of the nation’s premier supermarket chains. With stores in neighborhoods throughout Southern California, each location is singularly known as the area’s best market for superior produce, highest quality meat, seafood and deli, an unmatched selection of wine and liquor, and exceptional service.

Canvas LogoCanvas Logo

“Everything on the ViewSonic displays looks better than printed signs. Images and text are crisp and clear and we can also use video. It’s a lot more compelling and eye catching.”


— Yvonne Manganaro, SVP Customer and Team Experience

THE CHALLENGE

line drawing of a circular mazeline drawing of a circular maze
  • Upscale retail market sought to upgrade print signage with a more contemporary alternative that would enable them to change out content more quickly and cost-effectively

Known as “the ultimate foodie paradise,” and a “place to spoil yourself,” by fans on Yelp, Gelson’s is not your average supermarket. Amenities like wine and craft beer bars, gourmet cheese islands, and chef-led prepared food stations distinguish Gelson’s shopping experience. Offering made-fresh daily dishes is clearly an outstanding recipe for customer satisfaction. However, keeping the signage as fresh and up-to-date became a costly and time-consuming burden.

“Many of our departments needed to update their signage on a very regular basis,” said Yvonne Manganaro, SVP Customer and Team Experience. “We realized that we needed to do something different that would allow us to reduce print costs while also bringing a more contemporary look to the stores.”

To find a solution for this dilemma, Manganaro and a coworker from the company’s procurement department traveled to a digital signage trade show in Las Vegas to assess the options.

THE SOLUTION

line drawing of a jigsaw puzzle pieceline drawing of a jigsaw puzzle piece
  • ViewSonic 43-inch CDE4320 professional-grade commercial displays

  • ViewSonic network media players models NMP309-W and NMP589-W with included digital signage software

  • ViewSonic 42-inch EP4220 ePoster

The duo visited a host of booths, talking to reps from many companies. By the time they left the ViewSonic booth, Manganaro was convinced that they had found their digital signage partner.

“The first thing that we liked about ViewSonic was that they’re based in California, close enough for us to easily visit their showroom,” she said. “Along with that, and probably the primary deciding factor, was the free software that is included with their digital signage solutions.”

While not as feature-packed as some of the available software, said Manganaro, the ViewSonic software had everything they needed to meet their retail signage needs.

“The more robust software usually has monthly or annual subscription fees and that would have added a lot of cost to each unit,” she said. “We loved that the ViewSonic program was included and very functional for what we needed.”

Manganaro was sold on the ViewSonic solution, which included vibrant ViewSonic® 43-inch CDE4320 professional-grade commercial displays and ViewSonic network media players (models NMP309-W and NMP589-W) with included Signage Manager software. Gelson’s began installing the ViewSonic digital signage throughout their stores, for what has amounted to a total of 16 ViewSonic CDE4320 displays (plus one EP4220 ePoster) in each of 27 stores over the past 10 years.

THE RESULTS

Line drawing of a rocketLine drawing of a rocket
  • Return on investment was achieved across all departments in under a year

  • Department managers can now update content as often as needed

  • Digital signage and ePosters deliver a more modern, upscale look

  • The digital platforms provide vendor partners with message showcase opportunities

  • Customer satisfaction increased, with compelling content to view while waiting for service

Take one look and it’s clear that the digital screens deliver a more modern look than printed signage, easily meeting Manganaro’s first goal.

“Everything on the ViewSonic displays looks better than printed signs. Images and text are crisp and clear and we can also use video,” she said. “It’s a lot more compelling and eye catching.”

What’s more, department managers can update content in a fraction of the time it took when the stores relied on printed signs.

“The ViewSonic digital signage gives us a lot more flexibility,” said Manganaro. “There were times in the past when budget wouldn’t allow us to update a menu because it was going to cost a couple thousand dollars to change out signs. Now that’s not even a factor; we can change content whenever department owners want to.”

The convenience and good looks of the ViewSonic digital signage came with another outstanding benefit – substantial cost savings.

“We calculated the ROI before we purchased the displays,” said Manganaro. “For our departments that had the most variability in menu and ingredient content it took about 10 months to break even. A few took a bit longer, but not much.”

As the Gelson’s business continued to grow and add departments, increasing the number of screens to manage with the ViewSonic software, Manganaro acknowledged that they did encounter a constraint in the free software.

“The ViewSonic software has a limit of 50 screens on one set up, but because it’s so wonderfully straightforward and easy to work with our IT team was able to create a work around,” she said. “They created channels of content for departments – one for meat and seafood, one for the front desk, and so on.”

This, she added, makes it easy for their designer to create content, then copy and paste as needed, and finally upload quickly to multiple units. Content is then scheduled through the software, another basic yet critical feature, according to Manganaro.

“The ability to schedule is key,” she said. “I can’t imagine trying to have a designer physically at a computer at 6 am before we open or right when our ad breaks, or on Friday when suddenly there’s something new to communicate in the produce department.”

After nearly 10 years of using the ViewSonic CDE displays and software, Manganaro says that the most beautiful thing about the solution is that it ‘just works.’

“We didn’t need or want to pay for bells and whistles; this is a very functional program that does everything we need it to do in a retail environment,” she said. “We looked at a lot of other systems and we’re so glad to be working with ViewSonic. We service hundreds of thousands of customers per week and need to deliver a uniformly good experience – our stores get so busy that the last thing we need to worry about is tech failing.”

In fact, Manganaro confessed, they once installed a digital signage system in a store because of a technology ViewSonic didn’t have at the time, and it has been a headache.

“The downtime at that store has been horrible,” she said. “The ViewSonic system is just so reliable. I don’t have to worry about it and my team doesn’t have to worry about it. It just works.”

As Manganaro and her team became more experienced with the digital signage equipment and its benefi ts, they began looking for a solution to the unwieldly signage in the stores’ entryway.

“We replaced some rather cluttered-looking printed signage with the sleek ViewSonic EP4220 ePoster,” she said. “Now we can display multiple moving images and when visitors walk into the store it delivers an upscale look in line with our brand.”

Beyond saving a substantial amount of time and money, and imparting a contemporary feel, the ViewSonic digital displays have added value to Gelson’s markets in another notable way, said Manganaro – for their partners.

“We are able to do some terrific storytelling and create videos that showcase our amazing partners,” she said. “For example, our director of meat and seafood went on a fishing trip with a vendor and shot a video we used to showcase their sustainable practices and how they bring product to market so quickly.”

Gelson’s partners are thrilled to receive this additional visibility and support, she added, and customers are big fans of the content as well.

“While they’re waiting for service customers have something interesting to watch,” she said. “This compelling content helps improve customer satisfaction and informs them about the vendors, products and care that sets us apart from other groceries.”

In every way, working with ViewSonic has been a very positive experience, concluded Manganaro.

“We manage well over 300 screens in our chain, and when there’s a problem it’s virtually always because one of our team members accidentally bumped a media player, unplugged something, or broke an antenna,” she said. “It’s rarely a problem with the ViewSonic solutions.”

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Custom Motocross Gear Company Creates High-Impact Dealer Sales Kit with ViewSonic ePoster Interactive Kiosk

CASE STUDY

Custom Motocross Gear Company Creates High-Impact Dealer Sales Kit with ViewSonic ePoster Interactive Kiosk

CUSTOMER PROFILE

Founded in 2015 by former professional supercross racer Michael Leib, Canvas MX is a motocross gear manufacturer that specializes in completely customizable kits and other apparel. The first MX gear company to offer the clean look of blank black and white gear, Canvas MX evolved into its current bespoke design focus, offering a wide range of customization lines through its 3D design portal at canvasmx.com.

Canvas LogoCanvas Logo

“It showcases our 3D design portal beautifully, and I love how you just can’t miss the ViewSonic kiosk in a store. It’s big, clean, modern and high-quality – a perfect partner for displaying our modern, high-quality product.”


— Michael Leib, Founder of Canvas MX

THE CHALLENGE

line drawing of a circular mazeline drawing of a circular maze
  • Create a dealer sales package that included an interactive kiosk for in-store ordering of customized motocross apparel

After leaving the racing circuit in 2020, pro rider Michael Leib had more time to focus on his business enterprise, Canvas MX, which offers customizable motocross apparel though its 3D website portal. The company fills a unique niche in a business where fans, riders and dealers looking for custom apparel typically wait 18 months for customized apparel shipped from overseas – or settle for off-the-shelf designs.

Until recently, the company’s sole operational focus was on internet sales. By producing its product in the US, Canvas MX was able to deliver items quickly, within three to four weeks. The 3D portal was well-designed and easy to use. With these pieces in place, Leib was ready to expand on the concept.

“We knew that to scale the business we needed a way to take it into the dealerships,” said Leib. “We have an outstanding website customization and ordering interface, so we knew that what we needed was a way to take that interface directly to the dealers.”

In fact, Leib had already discovered the ideal solution during the early days of the business, while Leib was still spending most of his time involved in racing.

“I connected with Mad Moose Media, an on-site event photography company, at a race. They were using ViewSonic kiosks to display photos of race participants,” said Leib. “Riders and fans could scroll through images and order directly from the kiosk. I immediately realized that this was the platform we needed to use when we were ready to move forward with the dealership model.”

THE SOLUTION

line drawing of a jigsaw puzzle pieceline drawing of a jigsaw puzzle piece
  • ViewSonic EP5542T 55-inch Multi-touch Digital ePoster

The slim, freestanding kiosk Leib saw at the photo display was a ViewSonic® EP5542T 55-inch Multi-touch Digital ePoster. He tried one out at a tradeshow, which confirmed his initial reaction to the display.

“It was exactly what we wanted as the centerpiece of our dealer package,” he said. “It’s tall, great-looking, and attention-grabbing, and it was easy to run our website and offer customization right there on demand.”

With this vision in mind, Leib ramped up the company’s manufacturing capabilities in the US. When he was satisfi ed that he could meet dealer demand, he created the Canvas MX Dealer Kit, which includes a 55-inch ViewSonic ePoster kiosk, a mannequin, and 50 sets of dealer-specific
gear fit kits.

THE RESULTS

Line drawing of a rocketLine drawing of a rocket
  • The large, vibrant kiosk delivers an eye-catching showcase for dealers

  • Customers can easily create and order custom apparel using the smooth touchscreen interface

The Canvas MX Dealer Kit enables motorcycle dealers to easily offer custom gear and apparel in a way that conserves floor space and cash flow. Importantly, it also enables dealers to incorporate their own brand on the gear.

“It’s everything we need to deliver for our dealer partners,” said Leib. “This package lets them offer their own branded apparel without taking up tons of floor space, or tying up cash flow while waiting months and months for delivery of the product.”

Offered for a set base price, with no ongoing costs, the Canvas MX Dealer Kit revolutionizes the way gear is purchased in store, said Leib.

“Now customers can order custom motocross gear directly from their dealership,” he said. “Our Fit Kit is really cool because it allows people to touch and feel and try on the products as they’re designing their own custom gear on our ViewSonic kiosk.”

In an industry where motorcycle dealers that want to carry apparel typically must commit to buying upwards of 100,000 pieces then wait many months for delivery, this model is indeed ground breaking. The ViewSonic kiosk, said Leib, was central to making it happen.

“It showcases our 3D design portal beautifully, and I love how you just can’t miss the ViewSonic kiosk in a store,” said Leib. “It’s big, clean, modern and high-quality – a perfect partner for displaying our modern, high-quality product.”

Among the excellent features, he added, are the vibrant colors, crisp graphics, and smooth touchscreen response.

“The ViewSonic kiosk enabled us to provide dealers with an amazing display,” said Leib. “It has enabled us expand into new markets and to do it in a way that fully meets dealer needs for a great-looking showcase.”

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