Solution

CASE STUDY

Retail Market Chain Shines with Cost Savings and Contemporary Look of ViewSonic Digital Signage

CUSTOMER PROFILE

Founded in 1951 by brothers Bernard and Eugene Gelson as an extraordinary grocery shopping experience for discerning consumers, Gelson’s Markets is recognized today as one of the nation’s premier supermarket chains. With stores in neighborhoods throughout Southern California, each location is singularly known as the area’s best market for superior produce, highest quality meat, seafood and deli, an unmatched selection of wine and liquor, and exceptional service.

“Everything on the ViewSonic displays looks better than printed signs. Images and text are crisp and clear and we can also use video. It’s a lot more compelling and eye catching.”

— Yvonne Manganaro, SVP Customer and Team Experience

THE CHALLENGE

Known as “the ultimate foodie paradise,” and a “place to spoil yourself,” by fans on Yelp, Gelson’s is not your average supermarket. Amenities like wine and craft beer bars, gourmet cheese islands, and chef-led prepared food stations distinguish Gelson’s shopping experience. Offering made-fresh daily dishes is clearly an outstanding recipe for customer satisfaction. However, keeping the signage as fresh and up-to-date became a costly and time-consuming burden.

“Many of our departments needed to update their signage on a very regular basis,” said Yvonne Manganaro, SVP Customer and Team Experience. “We realized that we needed to do something different that would allow us to reduce print costs while also bringing a more contemporary look to the stores.”

To find a solution for this dilemma, Manganaro and a coworker from the company’s procurement department traveled to a digital signage trade show in Las Vegas to assess the options.

THE SOLUTION

The duo visited a host of booths, talking to reps from many companies. By the time they left the ViewSonic booth, Manganaro was convinced that they had found their digital signage partner.

“The first thing that we liked about ViewSonic was that they’re based in California, close enough for us to easily visit their showroom,” she said. “Along with that, and probably the primary deciding factor, was the free software that is included with their digital signage solutions.”

While not as feature-packed as some of the available software, said Manganaro, the ViewSonic software had everything they needed to meet their retail signage needs.

“The more robust software usually has monthly or annual subscription fees and that would have added a lot of cost to each unit,” she said. “We loved that the ViewSonic program was included and very functional for what we needed.”

Manganaro was sold on the ViewSonic solution, which included vibrant ViewSonic^® 43-inch CDE4320 professional-grade commercial displays and ViewSonic network media players (models NMP309-W and NMP589-W) with included Signage Manager software. Gelson’s began installing the ViewSonic digital signage throughout their stores, for what has amounted to a total of 16 ViewSonic CDE4320 displays (plus one EP4220 ePoster) in each of 27 stores over the past 10 years.

THE RESULTS

Take one look and it’s clear that the digital screens deliver a more modern look than printed signage, easily meeting Manganaro’s first goal.

“Everything on the ViewSonic displays looks better than printed signs. Images and text are crisp and clear and we can also use video,” she said. “It’s a lot more compelling and eye catching.”

What’s more, department managers can update content in a fraction of the time it took when the stores relied on printed signs.

“The ViewSonic digital signage gives us a lot more flexibility,” said Manganaro. “There were times in the past when budget wouldn’t allow us to update a menu because it was going to cost a couple thousand dollars to change out signs. Now that’s not even a factor; we can change content whenever department owners want to.”

The convenience and good looks of the ViewSonic digital signage came with another outstanding benefit – substantial cost savings.

“We calculated the ROI before we purchased the displays,” said Manganaro. “For our departments that had the most variability in menu and ingredient content it took about 10 months to break even. A few took a bit longer, but not much.”

As the Gelson’s business continued to grow and add departments, increasing the number of screens to manage with the ViewSonic software, Manganaro acknowledged that they did encounter a constraint in the free software.

“The ViewSonic software has a limit of 50 screens on one set up, but because it’s so wonderfully straightforward and easy to work with our IT team was able to create a work around,” she said. “They created channels of content for departments – one for meat and seafood, one for the front desk, and so on.”

This, she added, makes it easy for their designer to create content, then copy and paste as needed, and finally upload quickly to multiple units. Content is then scheduled through the software, another basic yet critical feature, according to Manganaro.

“The ability to schedule is key,” she said. “I can’t imagine trying to have a designer physically at a computer at 6 am before we open or right when our ad breaks, or on Friday when suddenly there’s something new to communicate in the produce department.”

After nearly 10 years of using the ViewSonic CDE displays and software, Manganaro says that the most beautiful thing about the solution is that it ‘just works.’

“We didn’t need or want to pay for bells and whistles; this is a very functional program that does everything we need it to do in a retail environment,” she said. “We looked at a lot of other systems and we’re so glad to be working with ViewSonic. We service hundreds of thousands of customers per week and need to deliver a uniformly good experience – our stores get so busy that the last thing we need to worry about is tech failing.”

In fact, Manganaro confessed, they once installed a digital signage system in a store because of a technology ViewSonic didn’t have at the time, and it has been a headache.

“The downtime at that store has been horrible,” she said. “The ViewSonic system is just so reliable. I don’t have to worry about it and my team doesn’t have to worry about it. It just works.”

As Manganaro and her team became more experienced with the digital signage equipment and its benefi ts, they began looking for a solution to the unwieldly signage in the stores’ entryway.

“We replaced some rather cluttered-looking printed signage with the sleek ViewSonic EP4220 ePoster,” she said. “Now we can display multiple moving images and when visitors walk into the store it delivers an upscale look in line with our brand.”

Beyond saving a substantial amount of time and money, and imparting a contemporary feel, the ViewSonic digital displays have added value to Gelson’s markets in another notable way, said Manganaro – for their partners.

“We are able to do some terrific storytelling and create videos that showcase our amazing partners,” she said. “For example, our director of meat and seafood went on a fishing trip with a vendor and shot a video we used to showcase their sustainable practices and how they bring product to market so quickly.”

Gelson’s partners are thrilled to receive this additional visibility and support, she added, and customers are big fans of the content as well.

“While they’re waiting for service customers have something interesting to watch,” she said. “This compelling content helps improve customer satisfaction and informs them about the vendors, products and care that sets us apart from other groceries.”

In every way, working with ViewSonic has been a very positive experience, concluded Manganaro.

“We manage well over 300 screens in our chain, and when there’s a problem it’s virtually always because one of our team members accidentally bumped a media player, unplugged something, or broke an antenna,” she said. “It’s rarely a problem with the ViewSonic solutions.”

ViewSonic 43-inch CDE4320

ViewSonic NMP309-W media player

ViewSonic NMP589-W media player

ViewSonic 42-inch EP4220 ePoster

CASE STUDY

Custom Motocross Gear Company Creates High-Impact Dealer Sales Kit with ViewSonic ePoster Interactive Kiosk

CUSTOMER PROFILE

Founded in 2015 by former professional supercross racer Michael Leib, Canvas MX is a motocross gear manufacturer that specializes in completely customizable kits and other apparel. The first MX gear company to offer the clean look of blank black and white gear, Canvas MX evolved into its current bespoke design focus, offering a wide range of customization lines through its 3D design portal at canvasmx.com.

“It showcases our 3D design portal beautifully, and I love how you just can’t miss the ViewSonic kiosk in a store. It’s big, clean, modern and high-quality – a perfect partner for displaying our modern, high-quality product.”

— Michael Leib, Founder of Canvas MX

THE CHALLENGE

After leaving the racing circuit in 2020, pro rider Michael Leib had more time to focus on his business enterprise, Canvas MX, which offers customizable motocross apparel though its 3D website portal. The company fills a unique niche in a business where fans, riders and dealers looking for custom apparel typically wait 18 months for customized apparel shipped from overseas – or settle for off-the-shelf designs.

Until recently, the company’s sole operational focus was on internet sales. By producing its product in the US, Canvas MX was able to deliver items quickly, within three to four weeks. The 3D portal was well-designed and easy to use. With these pieces in place, Leib was ready to expand on the concept.

“We knew that to scale the business we needed a way to take it into the dealerships,” said Leib. “We have an outstanding website customization and ordering interface, so we knew that what we needed was a way to take that interface directly to the dealers.”

In fact, Leib had already discovered the ideal solution during the early days of the business, while Leib was still spending most of his time involved in racing.

“I connected with Mad Moose Media, an on-site event photography company, at a race. They were using ViewSonic kiosks to display photos of race participants,” said Leib. “Riders and fans could scroll through images and order directly from the kiosk. I immediately realized that this was the platform we needed to use when we were ready to move forward with the dealership model.”

THE SOLUTION

The slim, freestanding kiosk Leib saw at the photo display was a ViewSonic^® EP5542T 55-inch Multi-touch Digital ePoster. He tried one out at a tradeshow, which confirmed his initial reaction to the display.

“It was exactly what we wanted as the centerpiece of our dealer package,” he said. “It’s tall, great-looking, and attention-grabbing, and it was easy to run our website and offer customization right there on demand.”

With this vision in mind, Leib ramped up the company’s manufacturing capabilities in the US. When he was satisfi ed that he could meet dealer demand, he created the Canvas MX Dealer Kit, which includes a 55-inch ViewSonic ePoster kiosk, a mannequin, and 50 sets of dealer-specific
gear fit kits.

THE RESULTS

The Canvas MX Dealer Kit enables motorcycle dealers to easily offer custom gear and apparel in a way that conserves floor space and cash flow. Importantly, it also enables dealers to incorporate their own brand on the gear.

“It’s everything we need to deliver for our dealer partners,” said Leib. “This package lets them offer their own branded apparel without taking up tons of floor space, or tying up cash flow while waiting months and months for delivery of the product.”

Offered for a set base price, with no ongoing costs, the Canvas MX Dealer Kit revolutionizes the way gear is purchased in store, said Leib.

“Now customers can order custom motocross gear directly from their dealership,” he said. “Our Fit Kit is really cool because it allows people to touch and feel and try on the products as they’re designing their own custom gear on our ViewSonic kiosk.”

In an industry where motorcycle dealers that want to carry apparel typically must commit to buying upwards of 100,000 pieces then wait many months for delivery, this model is indeed ground breaking. The ViewSonic kiosk, said Leib, was central to making it happen.

“It showcases our 3D design portal beautifully, and I love how you just can’t miss the ViewSonic kiosk in a store,” said Leib. “It’s big, clean, modern and high-quality – a perfect partner for displaying our modern, high-quality product.”

Among the excellent features, he added, are the vibrant colors, crisp graphics, and smooth touchscreen response.

“The ViewSonic kiosk enabled us to provide dealers with an amazing display,” said Leib. “It has enabled us expand into new markets and to do it in a way that fully meets dealer needs for a great-looking showcase.”

EP5542T - 55" Display, 3840 x 2160 Resolution, 450 cd/m2 Brightness, 16/7

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CASE STUDY

ViewSonic Direct View LED Display Brings Efficiency, Reliability and Visibility to Career Tech Presentations

CUSTOMER PROFILE

Headquartered in Montgomery, Alabama, Montgomery Public Schools is a large district serving over 30,000 students in 27 preschools, 32 elementary schools, 12 middle schools, and 10 high schools, according to US News & World Report. The Career Tech Department provides career and technical instruction to prepare students for life after high school, whether that may include postsecondary education, employment, or a combination of both.

“[The ViewSonic Direct View LED is] a showstopper. There’s no better word for it than that. When I meet visitors at the front office, which is maybe 105 feet from the display wall, I always get astonished comments. It’s vivid and clear even from there. Even the students stop and talk about how amazing it is.”

— Auburn Brown, Career Tech Bookkeeper

THE CHALLENGE

The Montgomery Preparatory Academy for Career Technologies (MPACT), the career tech building for the district, is a hub of activity, where students, staff, trainers, and recruiters frequently gather to attend and deliver presentations.

“We host countless seminars, training, PD, and recruitment presentations every month,” said Career Tech Director Todd Davis. “The process for facilitating these activities was very cumbersome. We had to go to another building across town to get a projector, screen and sound board, set them up, then quickly return it all so that it was available for other users.”

Not only was this incredibly inefficient, but with larger meetings and presentations not everyone could see the screen from the back of the room, added Davis.

Inspiration hit as it often does, when one least expects it.

“I was out to dinner during my daughter’s national volleyball tournament and saw what I thought would be the ideal solution,” said Davis. “It was a bunch of TVs put together into a screen so big you could just about see it from another state.”

Davis immediately sent a photo of the image to the CTE team’s Bookkeeper Auburn Brown whose responsibilities include sourcing and purchasing technology to support the district’s dozens of CTE instructors.

“I take care of around 80 teachers and two education specialists,” said Brown. “So when my boss texted me a photo of a huge video screen and said ‘I want this for our commons area,’ I started doing the research right away.”

THE SOLUTION

The large display that sparked Brown’s interest was a traditional video wall created by lining up several TV-like monitors into a grid. Not realizing there would be an alternative, Brown initially assumed that this was the format they would use.

“As I researched manufacturers, I made sure to look at ViewSonic because we use their 65-inch ViewBoard interactive displays here at Career Tech and the district has purchased many of them as well,” said Brown. “I had no idea that there was an option like their Direct View LED displays, which are huge and give a much cleaner look than the other video walls.”

Brown narrowed the options to a few brands and sought advice and pricing from their rep at reseller partner InCare. When she saw the price of the ViewSonic^® Direct View LED display she was thrilled.

“I expected it to be more expensive than the video walls that didn’t look as good,” she said. “Going with the ViewSonic Direct View LED just made sense based on my research. It was bigger, had no lines breaking it up, and it was an easier to manage all-in-one solution.”

She took her recommendation that they purchase a 135” ViewSonic Direct View LED display to Davis.

“Auburn said to me, ‘I think we can do a whole lot better than a bunch of TVs lined up together,’” said Davis. “When I saw the ViewSonic display, I absolutely agreed.”

THE RESULTS

Installed in the center’s commons area, which can seat up to 100 people, the ViewSonic Direct View LED has been a big hit. After over a year of use, Brown and Davis can confidently say that the eye-catching display has exceeded their initial hopes for the presentation space – from its visual appeal to its functional benefits.

“It’s a showstopper,” said Brown. “There’s no better word for it than that. When I meet visitors at the front office, which is maybe 105 feet from the display wall, I always get astonished comments. It’s vivid and clear even from there. Even the students stop and talk about how amazing it is.”

When it comes down to utility, the ViewSonic Direct View Display has more than served its initial purpose.

“It has saved Todd a lot of time, not having to go to the downtown central office to sign equipment in and out every time we have a presentation,” said Brown. “I love it because no one has to hassle with it, it just works and looks amazing.”

Now, presentations of all kinds are reliably crisp, clear, and large enough for everyone in the room to get a good view, no matter where they’re seated.

“We use it year, round, even in the summer,” said Brown. “Presenters include trainers from the State Department of Education, military recruiters, our CTE instructors, and more. And if there are no meetings scheduled and no announcements that we need to run, we’ll put up music, football games or other content that the students and staff enjoy when passing by.”

Everyone is so happy with the display, in fact, that as of this writing, Brown was working on a purchase order to obtain one for their sister center, a magnet high school that focuses on career tech education.

“The advertising design teacher there fell in love with it and convinced us to get one for his school,” said Brown. “They’re going to install it in their ‘Crossroads,’ an intersection of two long hallways that pretty much every student walks through during the day, and run Career Tech announcements and other information.”

LD216-251 Direct View LED

216" Display, 1920 x 1080 Resolution, 600-nit Brightness, 24/7

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VB-WPS-001

ViewSonic^® ViewBoard^® Cast Button

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CASE STUDY

Workforce Training Center Supports XR with ViewSonic 135” Direct View LED Display and 86” ViewBoard Interactive Displays

CUSTOMER PROFILE

Hinds Community College is a public community college with its main campus in Raymond, Mississippi and branches in Jackson, Pearl, Utica, and Vicksburg. Encompassing Hinds County, Claiborne County, part of Copiah County, Rankin County, and Warren County, the College is staffed by over 700 student-focused faculty that serve over 25,000 students annually with an 18:1 student-to-teacher ratio. The college offers 447 academic courses guaranteed to transfer to Mississippi universities as well as over 70 career and technical program options.

“Every day we get interested visitors. The first thing they say is invariably, ‘Wow!’ We get that over and over. The huge 135-inch ViewSonic display is doing exactly what we wanted – drawing in potential partners and showing them what we do in a dramatic way.”

— Corey Durham, Workforce Systems Administrator

THE CHALLENGE

The Workforce Division of Hinds Community College (HCC) aligns community members with local jobs and fulfills training needs for local industry and business partners. Job seekers receive workforce training, assessment/testing, and adult basic and continuing education. Community businesses gain an educated and well-trained workforce flowing out of the Division’s programs. This synergistic relationship strengthens regional commerce and community by helping retain, grow, and attract businesses and industries.

In 2020 HCC joined an expansive development project that would transform a historic building in Vicksburg, Mississippi into a state-of-the-art accelerated technology transfer center. The Sen. Thad Cochran Mississippi Center for Innovation & Technology (MCITy) was scheduled to be fully operational in Spring 2023. The HCC Workforce division agreed to use their space to showcase the rapidly evolving world of eXtended Reality (XR) for education and training, with the goal of opening as soon as possible.

“Our vision was to develop a space that would bring awareness to the use of AR/VR for employee training and put it in the hands of local business and industry, as well as to offer classes in XR content development,” said Workforce Systems Administrator Corey Durham. “Businesses are facing a constant revolving door of employees and they can’t keep up with the training needs. When companies use XR to help prepare workers they conserve resources and reduce turnover.”

With that vision in place, Associate Vice President of Workforce David Creel tasked Durham with determining the technology needed to transform it into the functional HCC Emerging Technologies Training Center.

THE SOLUTION

The scope of the plan encompassed four distinct areas. A central demo center would showcase the capabilities of XR for training; this space required a large display that would make visible the modules trainees would experience through their headsets. Three labs would serve as facilities for teaching AR content development and providing specific employee training experiences; these rooms needed interactive displays to facilitate engagement and collaborative learning. All of this hardware needed to be reliable, commercial grade tech capable of meeting the Center’s anticipated high demand.

To source this tech, Durham partnered with Dan Wilkins from technology solutions provider RJ Young.

“Dan is phenomenal at matching the utility of the space and pairing equipment to achieve all the desired outcomes,” said Durham. “I told him what we wanted to accomplish and he was able to find what we needed.”

Wilkins brought in large screen and interactive displays from several manufacturers for Durham to test out. According to Durham, the ViewSonic products clearly stood out from the rest.

“One thing that sold me on the ViewSonic products was the versatility of the equipment – how much we could do with it and how integrated it could be,” he said. “We wanted modularity and integrated products from a sole provider and ViewSonic was the only manufacturer we looked at that had everything we needed.”

The demonstration room called for a large and eye-catching display to draw in visitors and quickly raise awareness for the impact of XR. A 135” ViewSonic LD135-151 Direct View LED display provided this critical focal point. Two 86” ViewSonic^® ViewBoard^® IFP8662 high-performance 4K touchscreen displays in the back of the room provided additional training and learning stations.

The classroom labs required interactivity and the versatility to use the displays vertically for presentations and training, and horizontally as a tabletop for collaborative design development. These rooms were outfitted with the 86” ViewBoard IFP8662 interactive displays mounted on ViewSonic VB-STND-003 motorized trolley carts with 90-degree tilt.

THE RESULTS

The Hinds Community College Emerging Technologies Training Center opened its doors with a ribbon cutting ceremony December 7, 2022. Shortly thereafter the Workforce Division began hosting its first classes. Interest from local enterprise has been non-stop. Students, trainees and visitors alike are treated to a continuous flow of vibrant, rolling content on the showcase display: from ads and publication outtakes to clips from HCC’s VR training content.

“Every day we get interested visitors,” said Durham, “The first thing they say is invariably, ‘Wow!’ We get that over and over. The huge 135-inch ViewSonic display is doing exactly what we wanted – drawing in potential partners and showing them what we do in a dramatic way.”

Once they see what we do, Durham added, they ask, ‘What can we do with this? How can we leverage this technology?’ It’s all so new and innovative that it can be hard to wrap your mind around it initially.

One of the Center’s first partnerships involved augmenting the Colleges’ Diesel Equipment Technology Program.

“Potential employees tend to envision being covered head-to-toe in grease, which isn’t very appealing, so we partnered with local developers to build a VR experience to show them what this job is really like,” said Durham. “Our VR training lets prospects walk the shop floor and see how clean it is, along with learning how to perform the work. It helps them determine whether this is something they can see themselves doing.”

Students learn how to develop augmented reality content in the Center’s lab spaces, using the 86-inch ViewBoard interactive displays to collaborate and create. Integrated conferencing equipment enables companies to virtually teach extended reality courses, while the ability to cast content onto the screens lets students and instructors easily share content.

“Again, it was this versatility that really drew us to the ViewSonic products. They had all the functionality we needed – the content casting, big screen conferencing capabilities and the mobile cart, not to mention the gorgeous 135-inch display,” said Durham. “The smooth touchscreen response has provided an incredible experience for students working on 3D modelling, especially when using it horizontally like a table. Everything has been ideal.”

This success has been replicated at Hind’s Rankin campus, with a similarly outfitted XR-focused space.

“We only had one room to work with, but we packed in as much as we could, using the blueprint we created for the Vicksburg Center.” said Durham. “It has a ViewSonic 135-inch display and the same lab capabilities, with an 86-inch ViewSonic interactive display.

It was a relief to see everything come together so well, Durham acknowledged, expressing thanks ViewSonic and RJ Young for their support. Clearly a huge boon to the region, the HCC Emerging Technologies Training Center provides exactly the mutually-beneficial relationship among students, businesses and workforce trainees that is at the heart of the Workforce Division’s mission.

LD135-151 Direct View LED

135" Display, 1920 x 1080 Resolution, 600-nit Brightness, 24/7

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ViewSonic ViewBoard IFP8662 Interactive Display

86" 4K Touch Enabled ViewBoard Smart Display

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ViewSonic VB-STND-003 Motorized Trolley Cart

90-degree tilting for tabletop mode, Integrated tray for pens and other items, ADA Compliant

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CASE STUDY

Indonesian Luxury Hotel Chooses ViewSonic Direct View LED Display Kit for State-of-the-Art AV Solutions Upgrade

CUSTOMER PROFILE

The Gaia Hotel Bandung is a 5-star hotel located in West Java, Indonesia. Modern accommodations include 280 rooms and world-class facilities perfect for meetings, weddings, and conferences. Gaia Hotel Bandung aims to accommodate its guests with luxurious amenities and to become a leading brand in Indonesia’s hospitality industry.

“With the All-in-One Direct View LED Display Kit (LDS135-151), the challenges of mobility, flexibility, and connectivity are easily answered. ViewSonic’s LDS135-151 is a fantastic and innovative solution.”

— Subakti Wangsanegara, Managing Director of Gaia Hotels & Resorts

THE CHALLENGE

To provide the best experience for its guests, the hotel needed new digital signage solutions and AV equipment to be used during its various events. The hotel found that most solutions and traditional LCD video walls provided limited screen sizes and were unable to deliver seamless viewing experiences.

In addition, because different events are held in different rooms and locations throughout the hotel property, fixed video walls lacked the flexibility needed for each space. Installing would require extensive effort and investment, not to mention the downtime needed to renovate the venue. What’s more, most solutions are not equipped with professional speakers and would need to be connected to external audio devices, which also takes additional time and cost to set up. Considering all these issues, Gaia Hotel needed a comprehensive solution that could deliver stunning visuals and powerful audio while remaining simple to operate and install.

THE SOLUTION

The Gaia Hotel Bandung found exactly what it needed in the ViewSonic^® LDS135-151 Direct View LED Display Kit. Thanks to an included flight case, motorized mobile cart and convenient foldable 135” screen, this all-in-one solution delivers for big-screen messaging right out of the box. With its foldable screen design and 360° silent wheels, the display can fit in elevators and be effortlessly moved from one floor to another, and from venue to venue.

The hotel deployed the Direct View LED in its ballroom and conference rooms.  The display’s huge 135” screen, 1080p Full HD resolution and 120% Rec.709 wide color gamut delivered stunning, larger-than-life images for different events and business presentations. In addition, built-in Harman Kardon speakers provided theater-level audio that was perfect for celebrations and parties at the hotel.

Finally, the display also offers a great user experience. Wireless content sharing solutions enable content to be conveniently streamed from mobile devices onto the display, and the embedded operation system and Wi-Fi allows users to work in a familiar interface.

THE RESULTS

The ViewSonic LDS135-151 Direct View LED Display Kit was an incredible AV upgrade for Gaia Hotel Bandung’s world-class facilities. Not only did the solution enhance the sharing of ideas and information for business use, but it also created memorable and inspirational experiences for all types of events.

Thanks to the all-in-one design of the kit, installation and configuration was quick and easy. Already pre-assembled, the display can be used instantly after unpacking, immediately minimizing costs and saving time and labor. The foldable screen and 360° wheels make moving effortless, so no matter where an event is held, the hotel enjoyed the benefits of flexible setup, while guests were blown away by an immersive audiovisual experience.

“With the All-in-One Direct View LED Display Kit (LDS135-151), the challenges of mobility, flexibility, and connectivity are easily answered,” said Subakti Wangsanegara, Managing Director of Gaia Hotels & Resorts. “ViewSonic’s LDS135-151 is a fantastic and innovative solution.”

ViewBoard IFP8650

86" interactive display

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VPC25-W33-P1

ViewBoard OPS-C-i5 slot-in PC

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myViewBoard Suite

Full software suite includes secure cloud storage, multiple presentation options, digital whiteboarding and more.

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CASE STUDY

Universidad Peruana de Ciencias Aplicadas (UPC) Finds Versatile Hybrid Education Solution in ViewSonic ViewBoard Interactive Displays

SCHOOL

Universidad Peruana de Ciencias Aplicadas (UPC) was founded in 1994 and has been a member of Laureate International Universities, the largest network of private universities in the world, since September 2004. UPC’s vision is to be at the forefront of higher education for its academic excellence and innovation. UPC currently has over 60,000 students, 58 undergraduate programs and more than 20 graduate programs across four campuses in Lima, Peru.

"We decided to use the ViewBoard interactive displays because they gave us the ease of connecting any type of device. It was also from one of the few brands that could provide the equipment quickly during the pandemic, coupled with our trust in ViewSonic and the relationship we had already built”

— SILVANA BALAREZO, UPC DIGITAL LEARNING EXPERIENCE MANAGER

THE CHALLENGE

Following the pandemic, UPC leaders wanted to foster a return to in-person education, without losing the technology literacy they had gained after two years of lockdown.

“We were looking for a technological proposal that would not be complex for teachers to use or distract them from their teaching process, and we wanted a technology that could be feasible over time to take advantage of all the lessons learned by teachers and students,” says Silvana Balarezo, Digital Learning Experience Manager at UPC.

UPC had already been using ViewSonic^® ViewBoard^® interactive displays in academic environments, creative rooms and a pilot student project which still continues today.

“We decided to use the ViewBoard interactive displays because they gave us the ease of connecting any type of device. It was also from one of the few brands that could provide the equipment quickly during the pandemic, coupled with our trust in ViewSonic and the relationship we had already built,” Balarezo said.

One of UPC’s main objectives was that students benefit from any education mode. If a student attended face-to-face lessons, they should feel that it was worth coming to the campus, and an online student should feel as if they were inside the classroom sharing the same experience as their classmates, with no need to come to the physical classroom. 

This is the reason why UPC adopted the Hyflex concept in which hybrid classrooms are designed to function as physical, 100% remote or both, without affecting education quality or the learning experience in thanks to the equipment used.

“Our mission was to make professors feel comfortable in the classroom. We didn’t want them to feel that they were in a recording studio,” said Balarezo. “The classroom needed to have the technological tools to motivate learning and support collaborative activities between face-to-face and online students.”

THE SOLUTION

ViewSonic set up 72 classrooms with ViewBoard IFP8650 86” Ultra HD 4K displays, along with VPC25-W33-P1 slot-in PCs with Windows 10 Pro, and Viewboard Cast™ software for Windows licenses. This setup allowed students and teachers to make wireless presentations from any of their devices to the displays using a licensed application.

In addition, UPC added wireless physical classroom microphones for teachers and students, a pro camera for streaming and a secondary display so that the teacher can view and manage remote students. This very successful layout was designed after taking into account UPC’s previous experiences with online and hybrid classrooms.

“We should highlight that the ViewSonic slot-in PCs, which are installed on the back of the ViewBoard display, deliver computing power without the traditional wiring required to connect a PC,” said Balarezo. “This provides a user-friendly environment for professors to manage the display, the online sessions, and the use of online classrooms and videoconferences.” 

In addition, a teacher certification process was implemented for the ViewBoard displays. UPC currently has 200 certified professors and 800 teachers undergoing the certification process. 

“Our professors were initially apprehensive because of what we had experienced during the pandemic, but once classes started, students also accepted the new education mode. Today, faculty members encourage diversified student interaction in the classroom, including online and face-to-face student groups and work, in addition to promoting autonomous learning,” said Balarezo. 

THE RESULTS

Students highly value the possibility of choosing between face-to-face or online learning, with the same advantages and benefits in either learning mode. 

Professors value the convenience and agility with which they work using the ViewBoard interactive displays, including the myViewBoard^® Whiteboard software for highlighting and creating content, which helps to provide better presentations. 

“Having a group of face-to-face and online students provides a lot of flexibility to interact. It is essential for the development of autonomous learning and also for students to feel engaged and identify with the university,” said Elías Neira, Education History and Philosophy Professor at UPC. 

ViewBoard IFP8650

86" interactive display

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VPC25-W33-P1

ViewBoard OPS-C-i5 slot-in PC

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myViewBoard Suite

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CASE STUDY

ViewSonic ViewBoard Interactive Displays Bring 21st Century Presentation Capabilities to the Greater LA Council of the Boy Scouts of America

COMPANY

Founded in 1915, the Greater Los Angeles Area Council of the Boy Scouts of America is dedicated to preparing young people to make ethical and moral choices over their lifetimes by instilling in them the values of the Scout Oath and Law. The program presents fun, engaging, and valuable experiences directed at the maturity and interests of the young people at their appropriate age and ability levels. The purpose of the Greater Los Angeles Area Council is to meaningfully and proactively offer leadership for the delivery and quality of the program, to assemble and train volunteers, and to gather resources to implement and promote the program to parents, youth, and the general community in the Greater Los Angeles Areas.

"The 4K images are beautiful and the ViewSonic ViewBoard displays are so easy to use. They’re great for hybrid as well as in-person meetings, when some participants can’t be there in the room with us.”

— KEVIN BURTON, GREATER LOS ANGELES AREA COUNCIL IT ANALYST

PROBLEM

Effective meetings are critical to the operations of Boy Scouts of America Councils across the country. Regularly scheduled volunteer training sessions, as well as staff and Scout and Board of Directors meetings, keep the Councils on track and achieving their youth service goals. At the Greater Los Angeles Area Council building, the main training space was in clear need of an upgrade. Dating back to the building’s grand opening in 2008, the wiring was becoming glitchy and the presentation technology was more than outdated.

“We were making do with screens and projectors that were arleady old when they were donated,” said Charlie Wilson, the Council’s Director of Finance and Performance Management, who noted that as thrifty Scouts, they rely heavily on donations. “By the time we were thinking about upgrading, it was a very old system. The wiring was going bad. The colors were going bad. The mic wasn’t working. It was, to put it simply, a disaster.”

The disaster cleanup plan called for an up-to-date mobile solution that could be used throughout the facility, in addition to the large main meeting and training space, which itself could be bisected into two smaller spaces.

“We wanted to achieve an upgrade that would meet our needs now and for a long time coming,” said Kevin Burton, the Council’s IT Analyst. “At minimum we needed a new screen and a new sound system, so we looked to a third party for help.”

SOLUTION

Wilson, Burton, and the Council’s Director of Support Service, Steve Smith, reached out to AV expert and Eagle Scout, John Brown, to provide that assistance.

“John is a big fan of Scouting and he’s CEO of The Showpros, an AV company that’s donated a lot of work to our Council,” said Burton. “It turned out that he’s also a big fan of ViewSonic and their products, and with his connections we were able to receive two donated ViewSonic® ViewBoard® displays and mobile carts.” 

Set up, said Burton, was fast and easy.

“Our ViewSonic rep offered to come help,” he said. “But we didn’t need it. John and I just got out our screwdrivers, assembled the stands, and had the ViewBoard interactive flat panel displays up and going in no time.”

RESULTS

Since the deployment of the new displays, the Council has used them for every training, staff meeting and board of directors meeting.

“The 4K images are beautiful and the ViewSonic ViewBoard displays are so easy to use,” said Burton. “They’re great for hybrid as well as in-person meetings, when some participants can’t be there in the room with us.”

Flexibility, the Council team agreed, is another valuable feature of the new presentation equipment.

“Not only can we deliver outstanding meetings and presentations, but these displays are also terrific when used like a whiteboard,” said Burton. “For example, the Board members like to put a PowerPoint presentation on one screen and take notes on the other screen.”

Annotating directly onto presentation content also comes in handy, he added, noting a recent website redesign meeting where the team was able to highlight and draw directly on the proposed designs.

Beyond the flexibility of features inherent to the ViewBoard displays, the ViewSonic mobile carts enable the Council to use the displays in a number of ways, extending the value of the resource.

“We can use one in each of the main training rooms, or use them together as mentioned,” said Burton. “Then, when they’re needed in another space in our facilities, it’s simple to move them there as well. It’s also handy to be able to reposition them within a room, depending on the seating arrangement and goals of the meeting. We could even use them outside in our pocket park.”

The team looks forward to finding additional ways to leverage their new cutting-edge presentation technology.

“We are so grateful to ViewSonic and The Showpros,” said Burton. “We are getting so much use out of these displays, and we know we’ll keep finding ways to use them, including having more Scouts themselves use them to give presentations.”

The capabilities of their new presentation system outshine anything any of them have seen at other regional Council meetings. While maintaining the humbleness of Scouts, the team is clearly pleased with being a trailblazer in Scouting presentation technology.

“These presentation capabilities are a first for the Scouts,” said Smith. “I’ve worked at several Councils and have been to many Scout meetings. This is the first one to have this level of AV equipment available to its staff and volunteers.”

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