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Solution Briefs

Expansive School District Achieves Seamless Upgrade and Meets Multiple Needs with ViewSonic ViewBoard Interactive Displays

SOLUTION BRIEF

Expansive School District Achieves Seamless Upgrade and Meets Multiple Needs with ViewSonic ViewBoard Interactive Displays

School districts faced with a technology upgrade have more options than ever. As such, the evaluation process can be time consuming, involving everyone from the IT and edtech staff to teachers and administrators. With a large and diverse network of 40 schools across an expansive geographic region, this district had a fleet of Promethean projectors that were reaching the end of their life cycle.

Not only were the projected images hard to see in ambient light conditions, the systems often needed replacement parts and were expensive to maintain. When it came time to make a transition to newer technology, the school board undertook a comprehensive search and trial of leading technologies, from projection systems to interactive flat panel displays (IFPs). Their primary objective was to find new classroom display technology that would be flexible and intuitive enough to meet diverse needs throughout the district.

Although 93% of the district’s teachers were actively using the outdated interactive boards in the classroom, the projectors were dated, and the boards weren’t touch enabled. Additionally, the boards had to be manually recalibrated every time they were moved, so making this technology work was becoming increasingly challenging and time consuming.

As they began the search for new technologies, the district’s IT team already knew that interactive flat panel systems would be more flexible to use, easier to install, and require less maintenance than projectors. After ruling out other alternatives, they invited teachers from across the district’s region to evaluate four different IFP systems in person at a central location.


ViewSonic’s myViewBoard platform enables real-time collaboration from any location, with cloud-based portability, screen mirroring/sharing and digital whiteboarding supporting a variety of pedagogies over an open, agnostic, and secure platform.


ViewSonic’s ViewBoard® interactive displays with integrated myViewBoard® whiteboarding software was the clear winner from the start, according to the district IT director, who noted that at the end of every day teachers gathered around the ViewBoard to spend more time trying out the display’s smooth, accurate touch response and myViewBoard tools.

Teachers expressed just one concern, which ViewSonic was able to easily address. For many years, they had been creating and amassing content used on the Promethean boards; to lose it would require them to recreate massive quantities of work. The ability to transition this content would be critical to the success of the deployment, and acceptance of the new technology by the teachers. Thankfully, they discovered, the myViewBoard Whiteboard software natively opens Promethean Flipchart files, allowing teachers to easily manage all their content created on the older software.

The district decided to standardize around the 86-inch ViewSonic ViewBoard IFP8650 displays with integrated myViewBoard software, which they purchased for every classroom in their 40 schools.

The IT team removed the old technology in an evening and completed installation of the ViewBoard displays by the end of the next day, making for a smooth and fast transition. Teachers from across the district were able to access and use their existing content, and the transition to the new technology was accomplished with minimal interruption.

With such a mix of different schools and teaching styles, the district has different use cases for the technology, said Paul Demsky, Senior Regional Sales Manager of Education for ViewSonic.

“In choosing ViewSonic’s myViewBoard platform, flexibility was a key consideration,” he said. “The beauty of ViewBoard displays is the ability to adapt to the curriculum of a particular school or classroom, while enabling centralized maintenance and control through the myViewBoard software. Another key advantage over the older projection systems is the improved contrast, which provides clearer images and better viewing angles.”

Additionally, the ViewBoard displays are capable of wireless connectivity, which enables screen sharing from any laptop. This allows teachers and students to easily share content via their in-class devices, which was another primary requirement for the district.

Today, district teachers enjoy the added features offered by the new technology, such as the many digital learning tools and the ability for multiple students to engage on the screen at the same time.

The advanced interactive display technology has also proven to be a valuable drawing card with parents, according to the district IT Director, who noted that, “Parents are always looking for what’s best for their kids. If they see us effectively using cutting-edge technology, the decision to send them to our schools is easy.”

High School Campus Boosts Student Engagement with ViewSonic Digital Signage and myViewBoard Manager Advanced Software

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High School Campus Boosts Student Engagement with ViewSonic Digital Signage and myViewBoard Manager Advanced Software

Many large public high schools consist of sprawling campuses that encompass several buildings. This suburban campus had completed several expansions over the past decade, making it the largest in its area, with a student body of around 4,500. The most recent addition included a new wing connected by an indoor walkway along with a buildout of the original main entryway into a spacious commons area. While construction was underway, the building improvement team began looking into digital signage to enhance communication throughout the school community, with the help of the district’s IT director and AV partner company.

The team first determined the areas in which they would install digital displays. These included the updated entryway commons in the original building, the entry commons in the new wing, the walkway connecting these two buildings, the entry to the fi ne arts area, the entry to the sports complex, and the primary hallway intersections in each building (three each) – for a total of 11 displays.

Over the course of several meetings with the AV partner, the team chose ViewSonic® CDE7512 75-inch professional commercial-grade displays for nine of the locations. The other two spaces – the entry commons in the two main buildings – called for something larger and more dramatic. Ultimately, they decided on ViewSonic LDP163-091 163-inch Direct View LED displays. The IT director made these recommendations based on brand reputation, price, durability, and the myViewBoard Manager™ Advanced software that


The IT director made these recommendations based on brand reputation, price, durability, and the myViewBoard Manager™ Advanced software that would enable them to manage the displays remotely – regardless of there being different technology types and models. Not only would the IT team at the school be able to monitor, maintain and implement remote commands to control power, volume and more from a centralized location, they would also be able to easily take care of all content management remotely.


would enable them to manage the displays remotely – regardless of there being different technology types and models. Not only would the IT team at the school be able to monitor, maintain and implement remote commands to control power, volume and more from a centralized location, they would also be able to easily take care of all content management remotely.

A subscription-based upgrade from the included myViewBoard Manager software, the Advanced version enabled the broadcast of multimedia playlists, which would make it possible to play running loops that included both still and video content as well as web pages, PowerPoint slides, and more. These broad capabilities would enable the use of engaging and eye-catching content. Importantly, it would also enable the school to push out urgent alert messaging that could include live information on weather conditions or other developing hazards.

The software would make what could be a complex scheduling challenge easy, with included layout templates to streamline the creation of mixed media broadcasts. It allowed for easy, in-advance scheduling. The designated content manager would be able to send the same content to all displays; different content to each display; or organize displays into groups that would receive similar content. For example, the two entryway Direct View LED displays could be in one content group; the hallway displays in another; and the fi ne arts and sports displays could each represent their own group.

Additional factors that influenced the team’s decision included the ViewSonic commercial displays’ reputation for reliability. Designed for heavy-use environments, these professional-grade displays had added toughness features like full metal construction and scratch-resistant tempered glass screens. While most were rated for 24/7 durability across a 3-year warranty, the team chose a less-costly model designed for 16 hours daily, 7 days per week – more than enough to meet their needs.

Similarly, the IT director was impressed that the Direct View LED displays were designed for long-lasting toughness. Made from the latest COB LED technology, they were more impervious to dust, liquids and bumps than earlier technologies. Not insignifi cant to the choice was the included 5-year warranty.

As soon as the purchase decision was made, the team hired a graphic designer to create templates for the various types of anticipated content – all of which included the school colors and other specific brand elements. Each category of content would have its own distinct look. Planned communications included:

  • Welcome greetings – First day of school and after break messages to welcome notable visitors

  • Announcements – Upcoming performances, sports match-ups, and dances; information about clubs, activities and more

  • Entertainment/engagement – Trivia, inspirational quotes, book and movie recommendations, clips of students participating in school events, etc.

  • Recognitions – Highlights of student, teacher and staff achievements

  • Timely information – Bus delays, activity cancellations, drop/add dates, and other deadlines

  • Live streams – Graduations, spelling bees, science Olympiads, critical news events

  • Rules reinforcement – Reminders about key safety and courtesy rules and procedures

  • Urgent alerts – Information and instructions for weather and other alerts

The displays were installed over the district’s winter break. The point-person for content programming used the myViewBoard Manager Advanced software to schedule a welcome back message to display for the first hour of the day. After the first class period had begun, she programmed the six hallway displays and two entry commons displays to rotate through the key content categories for the remainder of the day. Spirit slides featuring the school’s colors, logo and motto provided a visual break between the content categories. The display in the fine arts wing and sports complex were each scheduled to run content specific to these areas, as well as select content from the other categories. The team reported that energy and buzz among students that day was high, with groups gathering around the displays during lunch and passing periods.

Several months past this welcome day, the planning team continues to be thrilled with the results of the installations. As expected, images on the displays are bright and vibrant. The myViewBoard Manager Advanced software has been even easier to use than anticipated. What’s more, the goal of increased engagement was clearly met. Participation at school activities has increased, and more students are adhering to important deadlines. By all appearances, student moral has improved, as evidenced by the frequent chatter and laughter around the displays. The administration is pleased that the urgent alert system will augment the baseline plan with attention-getting graphics and detailed information.

School District Upgrades Teaching and Learning Capabilities with ViewBoard Interactive Displays and myViewBoard Software

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School District Upgrades Teaching and Learning Capabilities with ViewBoard Interactive Displays and myViewBoard Software

Imagine driving the same car – or using the same edtech – for 20 years. That’s how long this district had relied on classroom projectors and pull-down screens. The time to replace them was long overdue. The push to purchase new front-of-classroom display technology came from a newly appointed superintendent, who intended to update classrooms for 21st century learning. Café seating and other flexible furnishings were planned to support active, project-based learning. The edtech director was asked to find a complete solution that would support this classroom modernization. 

The edtech professional mindset deeply considers teacher perspective. This viewpoint closely guided the districts’ team as they explored display options. Top of mind was the desire for a solution that would ease the transition for teachers unaccustomed to modern instructional technology. They likewise recognized that a solution that untethered teachers from their desks would allow them to take full advantage of the updated classroom and evolving pedagogical direction. A final consideration was delivering a simple, stable solution that would provide 100% uptime – or as close to it as possible. 

After some months of research, the team determined that interactive flat panel displays would meet all of these criteria. They narrowed the field to ViewSonic® ViewBoard® interactive displays with myViewBoard® software, which provided them with an ideal combination of features. The edtech director commented that the reliability, price point and intuitive use, along with the training and support offered by ViewSonic, were the deciding factors that made the ViewBoard solution the sweet spot among the competition. 


At the annual kickoff meeting the edtech team demonstrated the solution’s capabilities, including the handy toolbar with one-touch access to apps, pens, and other front-of-glass tools; the ability to share and receive content using the ViewBoard Cast™ software; and the smooth 20-point touchscreen.


After piloting the solution in 14 K-6 classrooms, the edtech and IT teams together recommended that the district outfit all learning spaces with ViewSonic ViewBoard interactive displays. As with any change, some teachers were initially resistant. At the same time, teachers in the pilot classrooms began talking about how much they enjoyed using the new displays, commenting on the improved clarity and brightness of the images, which enabled them to keep the lights on and shades open. The most tech-savvy teachers added embedded educational videos or activities to enhance lessons.

The district purchased 300 ViewSonic ViewBoard IFP7552 75-inch interactive displays with myViewBoard software, which would be installed in waves following the start of the next school year. At the annual kickoff meeting the edtech team demonstrated the solution’s capabilities, including the handy toolbar with one-touch access to apps, pens, and other front-of-glass tools; the ability to share and receive content using the ViewBoard Cast™ software; and the smooth 20-point touchscreen. The goal of building positive anticipation for the devices was clearly met, as evidenced by the audible gasps when the team demonstrated the ability to draw 3D shapes. Resistance among change- and tech-averse teachers was waning.

In line with the district’s reputation for commitment to professional development, leadership agreed to compensate teachers for time spent training with the ViewBoard displays prior to their installation. A ViewSonic trainer held 10 two-hour Zoom trainings, each covering the same ViewSonic Level 1 Module 1 lessons. Teachers were paid for their time spent after contracted hours and were allowed to attend the trainings as many times as they liked.

One week after the training, the most ambitious teachers were getting students out of their seats, working at the boards, and mirroring content to and from their Chromebooks. Other teachers were getting their feet wet with the intuitive teacher-centered tools on the one-touch toolbar. Student enthusiasm was palpable. Younger cohorts enjoyed anything from simple annotation, starting and stopping the timer, and erasing content – all perfect step stones for where the technology would take them. Virtually all students were more engaged with content displayed on the ViewBoard displays.

With around 70% of the ViewBoard interactive solutions deployed, the edtech director reported that the next steps would include training in using the myViewBoard lesson creation software, which will enable teachers to develop and share content from their Google Drives.

AV Integrator Partners with ViewSonic to Help Customers Manage Enterprise-Wide Installations

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AV Integrator Partners with ViewSonic to Help Customers Manage Enterprise-Wide Installations

In the business for over 25 years, this AV professional had become expert at meeting the needs of companies big, small, and everything in between. Being good at what he did meant constantly educating himself on technologies, manufacturers, and business trends. His approach as an industry veteran who had run his own business for many years was to provide comprehensive, integrated solutions whenever possible. By standardizing on a specific brand, customers could expect simplified purchasing, deployment, management, and support – all of which added up to greater efficiencies and reduced costs.

When a company needed a single solution, say a welcome kiosk for their lobby or a large wireless display for a meeting room, he would show them the range of the top brands. Often, they ended up with ViewSonic products based on factors ranging from unique features to price and support. When companies came to him for advice on larger-scale projects – which could be a mix and match of meeting rooms, training facilities, executive offices, huddle spaces, multipurpose rooms, lobby signage, the cafeteria and/or desktop monitors – ViewSonic was his go-to partner. He had learned over the years that he could count on ViewSonic to provide a wide range of products to choose from in each category, along with outstanding device management software created with busy IT administrators in mind.

ViewSonic offered a comprehensive solution, for example, when the IT director at a specialty packaged goods manufacturer needed to replace a fleet of end-of-life workstation displays while also outfitting the company’s various-sized meeting rooms with up-to-date display technology, and adding digital signage for wayfinding and brand enhancement in the lobby and cafeteria. The hardware was just part of the picture; the IT director needed to find solutions that would be easy to manage, as he would not be allocated additional staff to manage these new assets.


As anticipated from the respected brand, the specifications were outstanding: ultra-HD resolution, high brightness, slim designs, and quality construction all around – from the desktop monitors and huddle space interactive displays to the giant commercial-grade displays he was considering for the lobby and cafeteria.


The AV pro informed the harried IT director that ViewSonic not only offered a range of great product options to meet these needs, they also provided robust device management software. A skeptic, who was not at all happy that he would need to take on these additional displays with no added staff, the IT director wanted to first understand the software.

The AV consultant walked him through ViewSonic® myViewBoard ManagerTM Advanced cloud-based solution, with which he would be able to control all critical aspects of the various displays from an intuitive interface on his laptop. For example, from this one centralized location he could power the displays on/off, install or remove apps, execute updates and even plan and advance-schedule tasks for specific times as one-off or recurring events. He could implement the same commands for all displays or segment the displays into separate groups – sending updates to those displays, pushing different multimedia content to the lobby and cafeteria displays, or sending training videos to the handful of huddle spaces where new employees were being brought on board. The software offered a multitude of ways to manage for efficiency, and was adaptable enough to meet any foreseeable circumstances, including facilitating live and multimedia emergency alerts.

The IT director also appreciated the user management features, which would allow his department to maintain system security within the program by managing user access to various features and devices. He and his team would be able to easily maintain and control the different panels based on the needs of various employees while keeping the system running smoothly. Finally, the system backup and restore feature would provide great peace of mind.

Next, they reviewed the functional components of the ViewSonic® ViewBoard® interactive displays. First, the consultant noted that the displays were compatible with Microsoft to provide the best Microsoft Office 365 and Team collaboration experience. The myViewBoard suite of embedded tools was comprehensive and ranged from the basic, like annotation and highlighting tools, to the advanced, such as the ability to record and save sessions, including notes and audio. Designed to easily connect distributed teams, the ViewBoard displays supported seamless collaboration with popular solutions like Intel UNITE, Microsoft Teams, Zoom, Cisco Webex, and more. The flexible web interface would allow multiple users to easily share to the ViewBoard screen with team members. The embedded vCast software was designed to make it easy for users to share content. Finally, a Windows slot-in PC was available to deliver advanced functionality.

The consultant said, ViewSonic could deliver a complete turnkey solution for the company’s collaboration spaces. Additional ViewSonic products available to round out the collaboration ecosystem included optional mobile carts, webcams, speakerphones and more.

Convinced by the functional backbone of the integrated ViewSonic solution, the IT director was ready to look at the hardware. As anticipated from the respected brand, the specifications were outstanding: ultra-HD resolution, high brightness, slim designs, and quality construction all around – from the desktop monitors and huddle space interactive displays to the giant commercial-grade displays he was considering for the lobby and cafeteria.

Expecting desktop displays to be the least exciting of the tech they reviewed, the IT manager was pleased to learn that ViewSonic monitors offered enterprise customers unique, cost-saving options. Of particular interest to him were the dual-pack monitor heads, which reduced waste and would save his department time and expense when meeting the needs of dual-monitor users. Shipped in minimized, bio-degradable, paper-based packaging, this bundle also supported the company’s sustainability efforts. Single-monitor stands were smartly designed to offer ergonomic comfort and easy connectivity.

When the project was complete, the IT director thanked his AV consultant for the trouble-free installation of the ViewBoard interactive displays and commercial signage. He further thanked him, profusely, for steering him towards the ViewSonic solutions. Deployment of the displays had gone particularly well, thanks to the myViewBoard Manager software’s support for batch enrollment to expedite mass device setup.

When next he heard from the IT director, the AV pro was pleased to hear that everything was humming along smoothly. The IT director was making great use of the capabilities offered by myViewBoard Manger Advanced to streamline processes and enhance security and was grateful supporting these new display assets without additional staff was nowhere near the burden he had anticipated. Another satisfied customer.

ViewSonic Meeting Room Solution Adds Efficiency and Collaboration at New Company Headquarters

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ViewSonic Meeting Room Solution Adds Efficiency and Collaboration at New Company Headquarters

Founded in 2014, and having reached its current level of nearly 2,000 employees just prior to the start of the pandemic, this logistics management technology company had outgrown its first home. During the work-from-home days, the founders began looking for new headquarters. Historically a culture that relied on creative and strategic team meetings, they had the foresight to plan the collaboration spaces in their new headquarters based on space planning best practices for their type of business.

The suggested ratio was one meeting space for every 10-20 employees. To avoid underutilized space, the recommendation was to avoid mid-sized rooms that were too small or two big for meetings of no more than four people, which account for up to 75% of meetings. The recommended sweet spot was rooms of around 150-200 square feet with seating up to six. Most of their 150 rooms would be this type of space. Finally, they planned to include two large boardrooms that could comfortably seat up to 20. These spaces would be used for more formal meetings like client presentations, executive meetings, training sessions, and employee onboarding.

To accommodate the varied types of meetings that would be held in these rooms, the founders tasked the IT team with sourcing display technology that would enable interactive collaboration, easy content sharing, and efficient hybrid meetings. In addition to seeking reliable display hardware, the IT team was looking for a solution that would facilitate efficient management of the many displays.


Employees found the display features easy to use, and appreciated the many ways they could enhance collaboration and information sharing – such as the ability to annotate on top of any content, record and share sessions, and easily connect users both in the room and joining remotely. As construction of the new building neared completion, the company purchased ViewSonic ViewBoard displays and scheduling panels for their 150 meeting rooms and two boardrooms.


Furthermore, they planned to recommend that the company invest in an improved meeting scheduling system to enable easy and efficient use of the new spaces. As they had grown to over-capacity in their original company headquarters, surprisingly, meeting rooms often sat empty due to scheduling miscommunications and overall frustration, despite high demand.

The IT team met with their reseller representative, who showed them products from several brands. Among them, the ViewSonic® ViewBoard® interactive displays provided an ideal set of features for the price-point, compared to the competitive alternatives. They additionally were pleased with the ability to achieve an integrated single-source solution, using ViewSonic 10.1-inch scheduling panels.

Mounted outside each meeting room, the sleek scheduling panel would provide a touchscreen interface for the room scheduling software, visually signaling whether the room is available with a green or red halo light. Up close, users could interact with the touchscreen to discover details about the meeting in progress, or schedule the room. Other useful features included an echo- cancelling mic and speakers that enable two-way communication between those in the meeting and outside the door – a handy way for a receptionist
to announce a guest’s arrival, or for management to quickly resolve facility inquiries and reduce meeting space downtime. The door lock control would help prevent interruptions and uninvited guests, enabling facilities managers to regulate entry to meeting spaces Employees could easily reserve, release, check in, and check out of meeting spaces with their NFC or HID enabled company-issued badge, QR code, or HID mobile access app.

From an IT perspective, the powerful little displays offered state-of-the-art Power over Ethernet (PoE), which would enable easier one-wire installation, for a notable cost-savings across over 150 rooms. Small but mighty, it was an enterprise-grade secured solution that came with SCEP (Self Certificate Enrollment Protocol), Android Enterprise API, ISO27001, IEEE 802.1x and network encryption protection to ensure compatibility with enterprise-grade security requirements.

They chose the 55-inch ViewSonic ViewBoard IFP5550 interactive display for the company’s huddle rooms. The 86-inch ViewSonic ViewBoard IFP8662 offered an eye-catching, executive-sized platform with state-of-the-art hardware and design for the two boardrooms. Both had vibrant screens with smooth 20-point touch and provided an ideal canvas for collaboration and content sharing for remote and in-person users. Both had integrated microphone arrays with echo cancellation and noise reduction technology for clear speech and sound during video conferences. The included myViewBoard® digital whiteboarding software provided additional powerful user tools along with enterprise-level security and cloud-based portability, while the integrated vCast software would enable meeting attendees to easily share content.

The displays themselves were stunning and packed with features. But the IT also needed to ensure efficient management for the many installations. The subscription upgrade to myViewBoard ManagerTM Advanced delivered exactly what they needed. With it, they gained efficient centralized remote management of all important display functions. The desktop interface provided one-look troubleshooting and the ability to remotely manage apps, and the team could create device profiles for mass deployment and firmware upgrades, among other powerful management functions.

Importantly, the Manager Advanced software would also allow administrators to push multimedia messages to every display – or to select groups of displays. For example, if employee onboarding meetings were happening in the two boardrooms, they could send corporate videos to those select displays. The founders also plan to create quarterly update videos, which the IT team will push out to every display in the company, making for efficient all-company meetings.

A critical aspect of the broadcast feature was the ability to interface with a third-party emergency alert systems to deliver immediate CAP messaging, the XML-based Common Alerting Protocol that provides warmings about weather conditions and other urgent news. When sent as an urgent alert, the content would remain locked on the screens until removed by an admin.

Before making the purchase for their new headquarters, the company tested two ViewBoard displays and the Manger Advanced software, allowing employees to stop by and try them out. Feedback was overwhelmingly positive from both the users and the IT administrators who would be responsible for maintaining the displays. Employees found the display features easy to use, and appreciated the many ways they could enhance collaboration and information sharing – such as the ability to annotate on top of any content, record and share sessions, and easily connect users both in the room and joining remotely. As construction of the new building neared completion, the company purchased ViewSonic ViewBoard displays and scheduling panels for their 150 meeting rooms and two boardrooms.

Regional Mall Upgrades Store Directory to ViewSonic ePosters, with Profitable Results

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Regional Mall Upgrades Store Directory to ViewSonic ePosters, with Profitable Results

The local property managers at this mid-size mall knew they were behind the times. Their static store listing and map was beyond outdated, and they were missing out on a host of business opportunities provided by digital signage. Grateful to be thriving in a time when many malls were floundering, it was time to implement a digital signage strategy.

The many objectives included:

  • Gain wayfinding parity with local competitors, while using the signage content to distinguish their brand
  • Deliver a digital directory that would enable shoppers to browse stores interactively and locate them on a three-dimensional map
  • Attract and maintain visitors with the modern interface and varied content
  • Provide advertising opportunities for tenants – a win-win in revenue generation for them both
  • The ability to broadcast important updates of interest to shoppers, like road closures, store openings, special events, and weather or urgent alerts
  • Customization of content based on display location and time of day
  • Data capture for use in fine-tuning content and developing a robust advertising platform

Customers entering the property routinely use the interactive directory. Randomized feedback from shoppers indicates that they notice and appreciate the informational backside of the kiosks. Food court items advertised on the adjacent digital kiosk have seen upticks in sales.


They were familiar with the types of available displays from looking at other similar properties and knew they wanted sleek, two-sided, free-standing kiosks. The interactive store directory would face the mall entryways; the other side would be used to display ads and content to inform and entertain shoppers. Any kiosk with this type of physical design could display content, however, to meet their objectives the solution would need to provide robust management capabilities as well. The hardware would need to be highly reliable, offering a long lifespan and vibrant display. A final criteria would be pricing that enabled a reasonable break-even ROI based on their projections for advertising revenue.

Working with a local AV integrator that specialized in commercial digital signage, the IT team looked at kiosks from several well-known brands. They decisively chose the ViewSonic® EP5542T 55-inch ePoster kiosk based on price, design, and hardware features, purchasing three for the mall’s main entrances and one for placement near the food court.

A beautiful piece of hardware, the IT team appreciated the premium specs provided by the sleek black kiosk. The interactive IPS panel offered 10 touch points, 178°/178° wide-angle viewing with 4K Ultra HD resolution, 450-nit brightness, and a 1,300:1 contrast ratio, which would ensure that images were vivid and clear. The anti-scratch, anti-glare glass faceplate would enhance the vibrant imagery, while also protecting the display. The powerful system provided an embedded quad-core media player and 16GB of internal memory that could handle a good deal of photo and video content playback, but if needed the kiosk also enabled the addition of another media player using a purposed-designed cradle inside the lockable security door.

Importantly, the ePoster included an integrated RJ45 connection that would allow the property managers to remotely set up and manage display content from a PC or laptop via the included vController software, which provided an intuitive interface for remote management, OSD-related settings, and scheduling on deployed displays through RS232C and IP LAN control. Through this easy to learn and use interface, administrators can control individual devices or create groups of devices, then schedule specific commands to specific devices or group of devices within a local network.

This would end up being an important feature that enabled the property managers to differentiate advertising based on the location’s proximity to a tenant. ViewSonic also offered several cloud-based content management systems, from which they chose a Revel Digital solution that provided detailed analytics, which further supported their tenant advertising program.

At about six months since deployment, the property managers are pleased with the results of the deployment so far. Customers entering the property routinely use the interactive directory. Randomized feedback from shoppers indicates that they notice and appreciate the informational backside of the kiosks. Specific comments have included noticing and responding to advertisements, appreciating an exhibition of a local photographer’s work, and finding the weather and traffic notices helpful. Food court items advertised on the adjacent digital kiosk have seen upticks in sales.

School District Hosts Trouble-Free PD Event with Connectivity Offered by ViewSonic ViewBoard Interactive Displays

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School District Hosts Trouble-Free PD Event with Connectivity Offered by ViewSonic ViewBoard Interactive Displays

Preparing for any important event can be nerve-racking for anyone involved in the planning and preparation. Those responsible for the presentation equipment are dead-center in the spotlight.

A director of technology at a public high school (which preferred not to be named) is familiar with this feeling. Tensions were particularly high when
he and his team of four were tasked with managing a critical professional development (PD) event hosted by the regional board of cooperative education services (BOCES). The agenda called for more than 30 concurrent sessions, with 1,100 educators in attendance.

With presenters traveling from districts across the region, the pressure to provide a trouble-free day that smoothly delivered the promised trainings was intense. Careful preparation would only go so far – reliable presentation technology would be critical.

The school had recently installed ViewSonic® ViewBoard® IFP7550 interactive displays in 20 classrooms. The ViewBoard displays had been received only a month prior, and the team was not yet fluent in their use. Nonetheless they determined that the ViewBoard displays were the school’s best option for delivering the trainings.

The IT team’s planning, preparation, and onsite presence were a key factor in the successful completion of the event. Also essential to this success was the reliability and ease of use provided by the ViewSonic ViewBoard interactive displays.


The IT team had received many positive comments about the presentation technology from presenters, attendees, and BOCES members who were impressed by the ease, responsive touchscreen, and vibrance of the ViewSonic ViewBoard interactive displays.


The many wired connectivity options offered by the ViewBoard displays, along with the easy-to-use screen sharing offered by the myViewBoard® software ensured that every presenter was able to easily connect to the displays and begin presenting on time and without technical glitches. Critically, this was the case regardless the type of device a presenter arrived with, as well as for those that didn’t bring a laptop. These empty-handed presenters were able to use the built-in Android browser on the ViewBoard display to connect to the internet and access their content.

Several presenters familiar with the ViewBoard functions enhanced their messages by using the display’s integrated capabilities to annotate on top of content to highlight their messages. One used the integrated quiz capabilities to engage the audience. Others were able to use the intuitive interface to annotate even though this was the first time they had encountered a ViewBoard display. Finally, trainers were able to use the myViewBoard software to record their presentations and make them available to those unable to attend the sessions.

In particular, there were a number of features within the myViewBoard software that both the IT team and the trainers enjoyed:

  • Interactive Learning: myViewBoard Whiteboard offers interactive learning tools such as throw, quizzes, and polling features, which helped enhance the presentations and make the PD training more interactive and engaging.
  • Remote Management: myViewBoard Manager provides remote device management, allowing IT teams to monitor, manage, and troubleshoot devices from a central location. This enabled the IT team to address any technical issues that arose during the event quickly without being physically present at different locations.
  • Easy-to-use Screen Sharing: myViewBoard Display is designed to be user- friendly, making it easy for both presenters and participants to share content easily and quickly. The intuitive interface had helped the teachers become fluent in the use of the ViewBoard displays quickly, reducing the time and resources required for training and setup.
  • Review and Share: With the myViewBoard lesson recording feature, educators can record their lessons and make them available for review and reinforcement. People who couldn’t attend the training can revisit the lessons at their convenience, which made training more effective for the 1,100 attendees.

By the end of the day the IT team had received many positive comments about the presentation technology from presenters, attendees, and BOCES members who were impressed by the ease, responsive touchscreen, and vibrance of the ViewSonic ViewBoard interactive displays. The highly-anticipated event concluded without a single complaint.

Design-Build Firm Boosts Conference Room Benefits With ViewSonic ViewBoard Interactive Display

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Design-Build Firm Boosts Conference Room Benefits With ViewSonic ViewBoard Interactive Display

For client-centered firms, the conference room is a critical space for wooing prospects, meeting with current clients and working within the team to develop deliverables. Up-to-date technology helps set the tone for success. The best tech enables efficient ideation, collaboration and connectivity.

For one design-built project delivery company, with offices in North America and Europe, taking steps to implement a conference room display upgrade, was a critical part of their client-first, holistic strategy. With services that include design, construction, procurement and maintenance, the conference room upgrade was designed to create a workspace that positively impacts employee motivation and brand equity. The upgrade began with an efficient, easy-to-use videoconferencing solution to connect its distributed teams and provide a more productive central meeting space for architects, designers and engineers to collaborate with clients and show off the intricate details of their CAD designs.

The firm’s outdated Smartboard fell short when it came to displaying crisp detail. The expense and IT time needed for maintenance and calibration assistance added up. Not to mention, it gave the image-focused agency a bit of a dated appearance. The design team wanted a higher quality solution, that enabled them to zoom into designs and still show sharp detail. They also wanted an easy-to-use solution that eliminated the need to replace lamps and calibrate.

In summary, the IT team was challenged to source a solution that eliminated calibration, maintenance and lamp replacement and delivered higher image quality – all in a large touchscreen device that fit their moderate budget.


The most powerful benefits of upgrading the conference room with a ViewSonic ViewBoard interactive flat panel display and integrated myViewBoard annotation software, are enhanced productivity and collaboration.


Following some comprehensive online research that included major brands such as ViewSonic, LG, Samsung, Microsoft Surface, and SMART touchscreen displays, the IT team selected the 86” ViewSonic® ViewBoard® IFP8650 with integrated myViewBoard® annotation software, ViewBoard Cast™ streaming software and 4K Ultra HD resolution. The competitive price point and customer care that accompanied the solution, were also important in making this selection.

For design-build and architectural firms looking for a solution that supports intricate AutoCAD and other intricate drawings, the ViewBoard’s 4K resolution enables teams to zoom in and show precise levels of detail. It also provides easy collaboration and video conferencing for staff and client meetings held in the conference room, through integrated cloud connectivity and whiteboarding tools. With an expansive 86 inches of screen space to work with, teams appreciate the ability to show a PowerPoint presentation and have a Teams or Zoom video conference window side-by-side. To maximize the experience, this team added a wide-angle camera.

The most powerful benefits of upgrading the conference room with a ViewSonic ViewBoard interactive flat panel display and integrated myViewBoard annotation software, are enhanced productivity and collaboration.

High School Principal Broadcasts Positivity with ViewSonic myViewBoard Manager Advanced Software and ViewBoard Interactive Displays

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High School Principal Broadcasts Positivity with ViewSonic myViewBoard Manager Advanced Software and ViewBoard Interactive Displays

In a district known for high poverty and crime rates, the principal of one high school found a unique way to leverage the ViewSonic® myViewBoard ManagerTM Advanced software by using its video broadcast function to create positivity and connection within the school community. Before he could do so, however, he would need to deploy ViewBoard® interactive displays in each classroom.

Upon arriving at the school, the then-new principal took stock of the classroom display situation: a mix of older ViewSonic ViewBoard interactive displays and aging Promethean boards. Learning that the teachers preferred the ViewBoard interactive displays, he and the school improvement team agreed to purchase enough ViewBoard interactive displays to cover every classroom, as well as to upgrade older models.

It was a wise investment. Teachers use the ViewBoard displays daily for instruction and are well-versed in using the included myViewBoard® software tools to boost collaboration and engagement. For example, one English teacher breaks students into workstations, with one group working at the ViewBoard display. Students interact with text on the board, which allows them to annotate, highlight, and request audio readings – an outstanding way to improve vocabulary and comprehension.

The school’s IT lead uses the included myViewBoard Manager Advanced software to access and manage the school’s displays from one centralized location. Her team has improved efficiency, contained costs, and delivered outstanding device uptime using its many capabilities. For example, the device monitoring function allowed her to remotely power the displays on and off, avoiding potentially high electrical costs.


The school’s IT lead uses the included myViewBoard Manager Advanced software to access and manage the school’s displays from one centralized location. Her team has improved efficiency, contained costs, and delivered outstanding device uptime using its many capabilities.


Also included with the free Manager software is the ability to distribute text- based messages across some or all ViewBoard displays. This principal wanted to do more. The leader of a school where 80% of the students qualify for free or reduced lunches and live in an often violent and uncertain community, his goal was to leverage the ViewBoard displays to extend the power of the positive through dynamic and compelling school-wide messaging.

For this he needed the ViewSonic Manager Advanced subscription-based software solution. After a 90-day free trial, he was ready to go all-in with the subscription at the start of the next school year. Guided by the school improvement theme Connectedness, the principal began creating videos that highlighted the good stuff: students winning awards, following the rules, having fun, attending school events, and supporting one another. To capture student attention, he broadcasts them to every ViewBoard display in the school at random times – including in the middle of classes.

The principal uses these connectedness videos to shape school culture, positively impact social-emotional learning, and provide public service announcements about topics such as when and where phone use is allowed. As hoped for, the videos have become a happily anticipated part of the school environment.

Creating videos is as easy as using his iPhone to record along with apps on his laptop, the principal says, which enable him to edit and add captions. The myViewBoard Manager Advanced software further enables him to broadcast YouTube videos or other web-based content, another feature that he leverages for positive impact. Occasionally he will send messages to certain classes, easily identifying and selecting the ViewBoard display endpoints using the Manager Advanced interface. Next on his agenda is learning how to use the Manager Advanced software to broadcast Google Slides presentations.

Arts College Updates Aging Auditorium Projector with ViewSonic Direct View LED Display

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Arts College Updates Aging Auditorium Projector with ViewSonic Direct View LED Display

When an aging auditorium projector starts to deliver dulled images, it’s never a good look. When the auditorium is at a college dedicated to the arts, it’s even worse. This was the case at this well-known arts college in a major US city. Thankfully, funding had become available to replace the outdated technology.

The small, multipurpose auditorium was primarily used by the media arts program for instruction. The screen was a focal point for lectures that centered around displaying digital still art and video. After-hours the auditorium was used to screen films and for students to workshop their pieces.

The college’s IT Director appointed a staff member to lead the project. They reached out to their local AV specialist, who recommended that they look at the latest Direct View LED technology. A tiled LCD wall, which might be suitable for a standard lecture hall, despite the bezel lines, was immediately off the table – clarity and cohesiveness of images was critical in this arts environment.

The IT point-person was immediately impressed by many features of Direct View LED compared to projection. However, his first consideration was image quality. The AV consultant assured him that the latest technology with ultra-fine pixel pitch – Direct View LED displays from his preferred supplier ViewSonic – would deliver what he was looking for: vibrant, color-consistent, detailed images.

He recommended the ViewSonic® LDP216-121 Direct View LED display. At 216-inches, he found this display to be an ideal fit for many professional, commercial, and entertainment settings, including large meeting rooms,


At 216-inches, he found this display to be an ideal fit for many professional, commercial, and entertainment settings, including large meeting rooms, auditoriums, and home cinemas. To get a bit technical, the massive display included 4K Ultra-HD resolution, a 120% Rec. 709 wide color gamut, and 500 nits of brightness.


auditoriums, and home cinemas. To get a bit technical, the massive display included 4K Ultra-HD resolution, a 120% Rec. 709 wide color gamut, and 500 nits of brightness. It also offered support for advanced video features like high dynamic range (HDR), which delivers darker blacks, brighter highlights, and overall richer, more vivid color, and Hybrid Log Gamma (HLG), which could come in handy for broadcast media.

Also available with the ViewSonic 216-inch Direct View LED display was the was the ability to display picture-in-picture (PIP) and picture-by-picture (PBP) views, for added versatility in content delivery. It was further equipped with dual, studio-grade 20W Harman Kardon speakers with professional passive radiators, woofers, and tweeters for high-fidelity theater-level audio. The adjustable 500 nits of brightness, along with a high contrast ratio of 20,000 to 1, would maximize the clarity of images in any lighting conditions.

Before continuing down this path, the college’s IT project lead visited an auditorium in which his consultant had installed a Direct View LED display six months prior. The picture quality was stunning. He was ready to learn more about this new technology.

The Direct View LED display, he learned, was made up of smaller LED panels that seamlessly created the larger display. The first phase of installation would be to attach cabinets to the wall. Once those were leveled and mounted, the panels fit quickly into place. The AV consultant showed him a video of a panel being swapped out using a hand-held vacuum tool. The task was completed incredibly quickly, and was clearly something anyone on the IT staff could handle. He was pleased to learn that ViewSonic included several extra panels with its Direct View LED displays, for customers to keep on hand, just in case. The consultant assured him that every individual panel was factory calibrated and would deliver a precise match with one another.

Additional notable factors included the reduced maintenance compared to projection. With a ViewSonic Direct View LED display, there would be no need for calibration, cleaning filters, or replacing bulbs, which required a lift to access a projector mounted on the auditorium ceiling. Instead, any maintenance could be performed from the front of the display, as he’d seen on the panel-replacement training video.

What’s more, installation would be faster and less costly than putting up a ceiling-mounted projector system. Over the term of the 5-year warranty, they could expect to experience savings due to the minimized maintenance and optimized power consumption of the Direct View LED displays.

He discussed his findings with his supervisor, who wanted more information on how content was delivered to the screen. It needed to be accessible enough for professors and after-hours presenters to manage without a call to the help desk.

After consulting with the AV partner, he was able to report back with confidence that in most cases staff should be able to handle content display without needing support from the IT team. The integrated operating system worked just like a familiar PC environment, and would enable users to easily install apps, browse the internet, and play multimedia files. Connectivity would also be easy, with the built-in Wi-Fi. Finally, the included ViewSonic ViewBoard Cast™ software would enable up to four users to connect and share content from their mobile devices over a wireless network.

He also learned that the IT team would be able to remotely manage the display using the included myViewBoard Manager™ software. Using this cloud-based solution, they could perform just about any needed management task, from making sure the display was turned off at the end of the day for power savings, to installing apps.

With all of the information at hand, the decision was clear, and the IT team purchased a ViewSonic 216-inch LDP216-121 4K Ultra-HD Direct View LED display. Installation was fast and trouble-free, and, to date, all feedback has been beyond positive. Students and instructors love the bright, brilliant images. Plus, they’ve barely needed to reference the “How to Use” sheet the IT team mounted on the back of the podium, thanks to the overall intuitive ease of the system.

Luxury Retailer Showcases Product in Style with Portrait-Mounted ViewSonic Direct View LED Displays

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Luxury Retailer Showcases Product in Style with Portrait-Mounted ViewSonic Direct View LED Displays

Shopping for apparel in a brick-and-mortar store can be a welcome change from scrolling through online shops. When it comes to high-end apparel, the store environment can be a crucial part of the upscale experience. This successful entrepreneur was looking for a way to set her spaces apart from the competition. ViewSonic® Direct View LED displays provided a perfect canvas for showcasing her stores’ unique brand of style.

An independent upscale boutique with humble beginnings, this retailer was opening new shops in three major urban areas. The setting was ultra-modern: open floor plans with soaring ceilings, skylights, stark white walls, and chrome fixtures created a contemporary ambiance and focused attention on the apparel. Her space designer suggested adding digital signage to enhance the modern décor. Before moving forward with this recommendation, the savvy store owner did some heavy reconnaissance, visiting stores ranging from suburban malls to urban boutiques, with apparel ranging from off-the-rack mass consumer labels to powerhouse luxury brands. She noted two typical uses of digital signage: TV-like displays mounted both vertically and horizontally throughout the store or over the register and large video walls with obvious frame lines breaking up the images. Neither was the right look to reinforce her brand. She needed vertical displays to showcase the designers, but the smallish screens she saw in this orientation would be overwhelmed by the scale of her space. The large displays made of multiple smaller monitors were a better fit size-wise but dark lines running through images of her product was a compromise she would not be happy to make. The retailer contacted a local AV reseller for advice. He recommended that she look at LED displays, which offer large, completely seamless images.


The aesthetics of the massive displays ideally coordinate with and enhance her upscale brand. And, as she had been assured would be the case, the ultra-high defi nition 4K images were brilliant and detailed even with sunlight pouring through the floor-to-ceiling windows.


Together they reviewed several brands, with the retailer ultimately selecting the ViewSonic LDP163-091 163-inch 4K Direct View LED display. Many factors infl uenced this decision. Most of the LED brands they reviewed were sleek and modern looking. The ViewSonic Direct View LED won out based on price, overall lifetime cost considerations, and the ability to be mounted vertically with tiny 5mm edges on all sides, among others.

For an apparel retailer, portrait positioning was critical to showcasing designers and fashion models. Not only did the ViewSonic Direct View LED enable this less-standard format, it also allowed for the ability to detach the system control box that typically would run along the bottom edge in a horizontal installation, providing the symmetry of a virtually frameless 5mm edge on all four sides.

Additionally, these aesthetic capabilities were offered in an all-in-one solution that would make this busy entrepreneur’s life that much easier. Everything needed for installation was included – all controls, cables, and power supply. Her integrator, along with included supervision from a ViewSonic engineer, would be able to complete the installation in around half a day. After that she would need only to turn on the display each morning, which she could do remotely for all three displays using the included and intuitive myViewBoard® Manager® software. With an upgrade to Manager Advanced, she could schedule unique video content for each display, or send the same content to all three.

The retailer was further impressed that on an ongoing basis, maintenance needs would be minimal and any repairs would be minimally intrusive. Unlike traditional TV-like digital signage, the ViewSonic Direct View LED display could be cared for from in front of the screen – without requiring costly, timeconsuming and disruptive removal from the wall. Additionally, she learned that replacing a malfunctioning panel was simple and easy. She was trained to do so herself, and is confident that should the occasion arise, she can personally take on this task.

Another aspect of the ViewSonic Direct View LED that the store owner commented on was the greater durability offered by this newest version of LED technology, which is waterproof, dustproof, and resistant to damage from jostles and bumps, promising a longer lifespan. The displays were a substantial investment for her; it provided peace of mind to know that if a customer elbowed a display, or spilled the complimentary champagne she offered onto the screen, it was unlikely to cause any damage.

Installation went without a hitch in all three stores and the owner has been pleased at how easy it is to manage all three displays remotely with the myViewBoard Manager Advanced software. The aesthetics of the massive displays ideally coordinate with and enhance her upscale brand. And, as she had been assured would be the case, the ultra-high definition 4K images were brilliant and detailed even with sunlight pouring through the fl oor-to-ceiling windows. Fine shadows and details in the drapes, folds and flourishes on the apparel were crisp and clear.

AV Integrator Exceeds Customer Requirements for Massive Atrium Space with ViewSonic 216-inch Direct View LED Display

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AV Integrator Exceeds Customer Requirements for Massive Atrium Space with ViewSonic 216-inch Direct View LED Display

Meeting spaces are the bread and butter of commercial AV integrators. Enclosed conference rooms and boardrooms typically call for standard setups. Open huddle spaces and large multipurpose areas become more complex. This commercial AV integrator, faced with a unique space to fill, had an exceptionally trouble-free experience and a highly satisfied customer working with ViewSonic to install a 216-inch Direct View LED display.

One of its largest clients, a worldwide name in banking software solutions, sought to install a video wall in their new multipurpose space. A huge open area that included a stairway to the second floor – and an impressive plant wall – the company’s “Staritorim” would be used for company-wide meetings, welcoming guests, and running videos to showcase new products and other company accomplishments.

The video equipment would need to fill as much of the expansive wall as possible, within budget constraints, and be able to perform well with multiple types of content and lighting conditions. The company chose Direct View LED technology over a traditional tiled-screen LCD video wall for its ability to provide a seamless image.

After assessing the competitive field, the final contenders came down to ViewSonic and Planar. The company chose the ViewSonic® 216-inch Direct View LED display based on price, size, and integrated features. In addition to a lower cost, ViewSonic offered an all-in-one solution with integrated processing power, which allowed for an easier, less-complicated installation. This would reduce time and expense related to installation, as well as for ongoing maintenance and daily use.


The bundled ViewSonic EMBEDDED Signage Platform (VESP) eliminated the need for external devices to communicate with the server or to play digital media. The customer appreciated that it was a more compact, easier-to-use solution that would reduce costs.


No additional components were needed: the LED tiles, AV hardware and software, power supplies, and cables were included. The bundled ViewSonic EMBEDDED Signage Platform (VESP) eliminated the need for external devices to communicate with the server or to play digital media. The customer appreciated that it was a more compact, easier-to-use solution that would reduce costs.

The AV integrator in charge of the project appreciated working with ViewSonic at every step of the way, reporting that it was one of the best experiences he’d had with an equipment manufacturer. He noted that the ViewSonic team even found a mistake on the design drawings that would have impacted the fit of the display. Further, the ViewSonic all-in-one Direct View LED solution included the services of a certified technician to assist with installation.

After several months of use, the banking software customer has also been beyond pleased, reporting that the solution simply does what they need it to do, with ease and without fail, launching quickly and running continually every day. The huge display is a vibrant and exciting presence in their corporate atrium. Personnel from various departments have successfully used it for presentations, welcome messages, and brand building.

To facilitate connectivity with remote workers, the company added a video conferencing system. When it was used for the first all-hands meeting, the Direct View LED display amazed the fully-assembled workforce with its looks and performance, even in the brilliance of a bright sunny morning in a space without blinds.

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School District Gains IT Efficiencies with Upgrade to ViewSonic ViewBoard Interactive Displays and myViewBoard Software

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School District Gains IT Efficiencies with Upgrade to ViewSonic ViewBoard Interactive Displays and myViewBoard Software

When a new IT director joined this school district, she quickly recognized its classroom edtech needed an upgrade. Classrooms had a mix of aging projector-based whiteboards from different manufacturers which, in addition to being outdated, resulted in ongoing lamp replacement and maintenance costs. What’s more, the systems were cumbersome and required that a PC or other device be connected to the display.

After reviewing solutions from several well-known manufacturers, the IT director realized that a “TV solution” would be easier and less costly to maintain than a traditional projector-based whiteboard.

Not all roads lead directly to the ultimate solution, however. The teachers found the first solution she tried difficult to use; it also required an annual licensing fee. Dissatisfied, her team began demoing new options. Their reseller rep suggested that they look at ViewSonic® ViewBoard® interactive flat panel (IFP) displays, which would deliver an all-in-one solution. The IT director ran a cost analysis, which revealed that the ViewSonic ViewBoard interactive displays would offer outstanding savings over other well-known education brands – an important factor given the number of classrooms that she needed to upgrade.

Her rep then showed her the device management software included with the ViewBoard displays. The efficiencies it would deliver for the IT team were incredible. By providing centralized management, the cloud-based myViewBoard Manager™ software would enable them to remotely enroll the displays, as well as update and manage them as needed. They could monitor performance through the dashboard, and schedule power on/off times to


The interactive displays increased collaboration and sharing, and students seem more engaged in the lessons. Teachers particularly like using the vCast capabilities, which enables their students to cast and display work onto the ViewBoard display.


safeguard power usage. No need to be physically present at the display. The convenience for one display alone would be helpful – for a fleet of several hundred, it would be invaluable.

The IT team was convinced that this was the best solution for the districts’ needs. But first, they needed to ensure that the displays would be wellreceived by the teaching staff. Their ViewSonic rep helped out by visiting the district and demonstrating the myViewBoard Whiteboard functionality to teachers and administrators, taking them through several mock lessons.

First, he showed them the ever-present floating toolbar that would be their home base. Next, he used the shape drawing tools to simulate a geometry lesson, then showed them the graph paper template. He then used the browser to navigate to the NASA website, take the audience on a brief virtual field trip, then pull up the accompanying worksheet and began filling it in using the pen tool – commenting that in a real classroom he would send the worksheet to the students’ Chromebooks using the included vCast™ software.

He briefly displayed the music score template, to applause from the music instructors. Finally, to end the day with an English lesson, he navigated to his Google Drive, opened a PDF of pages from a popular children’s book, activated the record function, then used the whiteboarding tools to highlight and label parts of speech. He then saved the recorded lesson to the students’ Drives – providing a study reference and a lesson recap for students who were absent that day.

The teachers were fully onboard and the IT director began replacing the aging equipment as quickly as funds allowed. The district now has 150 classrooms equipped with 55- and 75-inch ViewSonic ViewBoard interactive displays, along with one 86” ViewSonic ViewBoard display in the district boardroom.

During the remote learning days of the pandemic, the IT team worked with the assistant director of instructional technology to train teachers on how to use the ViewSonic ViewBoard displays and myViewBoard software to facilitate hybrid learning. It was a perfect solution, the IT director said: the kids at home could see whatever the teacher put on the display along with their in-school classmates – and they had the ability to interact with it along with them.

Right from the start, the teachers loved using the new ViewSonic ViewBoard displays, and the love kept growing as the IT team facilitated more training. Back in the classrooms full-time, students were likewise big fans, said the IT director. Teachers told her that the interactive displays increased collaborationand sharing, and students seem more engaged in the lessons. Teachers particularly like using the vCast capabilities, which enables their students to cast and display work onto the ViewBoard display. This, she said, opened up classroom participation, even when students were tied to their desks due to covid. With their older systems, she said, they wouldn’t have been able to do this, and collaboration would have su  ered.

The 86” ViewBoard display has been equally useful for bringing the community and school board together for hybrid meetings, which have continued long past the pandemic, she said. In-person school board members have a clear view of parents and community members who log in via Zoom, and it enables more natural communication and better visibility than when each member was looking down at their individual laptop.

As soon as funding is available, the IT director plans to standardize on ViewSonic ViewBoard interactive displays to upgrade every classroom in the district. She has a wait list of requests from building principals. She further hopes to invest in ViewSonic interactive displays to build out the district Girls Who Code program, noting that they could do so much more with the power of interactivity. Finally, she envisions implementing ViewSonic displays at school entryways and throughout the buildings to deliver welcome messages and informational updates.

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Family-Owned Restaurant Achieves Digital Signage Upgrade with ViewSonic myViewBoard Manager Advanced Software

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Family-Owned Restaurant Achieves Digital Signage Upgrade with ViewSonic myViewBoard Manager Advanced Software

Despite the pandemic, this family owned-and-operated chain of restaurants had recently grown to six locations across the area. A modern and stylish fast-casual concept, they offered both a distinctive interior dining experience and fast, efficient carryout. The founding family members had achieved this unique model and rapid growth by focusing on smart business practices used by much larger chains. Now it was time to find a digital signage solution that supported this strategy.

The objectives were twofold. One, they wanted to be able to quickly update the content on their menu boards. Two, needed a solution that would be manageable across all locations, to consistently support the brand with minimal tech support requirements.

A friend knew a local AV consultant, who recommended that they look at solutions from ViewSonic, which offered both products and display management software that could provide everything they were looking for. While some small-to-midsize businesses settle for displays sold as consumer TVs, she said, doing so was risky. With ViewSonic commercial-grade displays they could count on reliable up-time, industry-leading warranties, and outstanding support. The company was also known for making displays with stunning and crisp images, she told them.


Many mentioned how well the digital signage fit the unique mood of the restaurant’s interior. According to the family, the targeted promotions have been a boon to business. Sales of these items have increased, and the ability to schedule different promotions at each restaurant has allowed them to highlight local favorites.


The AV consultant further outlined the benefits provided by ViewSonic commercial displays, including the increased durability of full-metal construction, 25% high haze anti-glare screens, and robust 24/7 operation for commercial-grade reliability. Based on the size and configuration of the restaurants’ food service area, she recommended the ViewSonic® CDE6520-W 65-inch commercial displays with crisp 3840 x 2160 resolution for the menu board. Rated for 24/7 use, these displays would reliably accommodate the restaurants’ long hours.

The displays came complete with an included remote configuration software system called myViewBoard® Manager, she explained, that would let the owners manage all of the displays remotely from one location. An upgrade to this software would add the ability to easily manage their content as well. Ideal for scheduling and managing multimedia content across many displays, myViewBoard Manager AdvancedTM was available with a annual subscription fee after a 30-day free trial.

Along with considering their consultant’s advice, two of the family members viewed digital signage installed in several retail environments – travelling together to compare their impressions of the displays. Their conclusions were virtually identical. The images on the displays from ViewSonic and other well- known brands were clearly superior. The ViewSonic commercial displays had a more durable look. And the “TV displays” often looked dim or, frankly, cheap – not a look they wanted for their restaurants.

The family then compared the specifications and pricing of ViewSonic commercial displays with equivalent models from other major brands. Not only was the ViewSonic pricing better, with the other brands they would have to individually manage the displays – adding significant time, and therefore, expense. Both the included and upgraded versions of ViewSonic myViewBoard Manager software would enable them to remotely handle all maintenance tasks for the menu boards at their six locations, including powering the 18 displays on and off at pre-scheduled times. The Manager Advanced software would streamline management of multimedia content, and the monthly subscription would cover additional displays as they expanded to more locations at no additional cost. They were sold.

The restaurateurs purchased three ViewSonic CDE6520-W 65-inch commercial displays for each of their locations. While they awaited the delivery and installation, they hired a local graphic designer to create templates for the menu boards. As they worked with her, they decided to add promotional spots for high-margin products.

When the time came to begin using the displays, they were relieved to find that they were as intuitive to use as promised by ViewSonic and their AV consultant. With the myViewBoard Manager Advanced software installed on his laptop, the family member designated to oversee the displays was able to intuitively discover how to create and use multimedia playlists, which he could push out to all the displays from the comfort of his home office. He was also able to create customized playlists for each restaurant, which allowed them to base promotions on that location’s needs.

Feedback from their customers has been overwhelmingly positive. Many commented on the fun graphics and vibrant images. No one missed the old- fashioned printed signs. In fact, many mentioned how well the digital signage fit the unique mood of the restaurant’s interior. According to the family, the targeted promotions have been a boon to business. Sales of these items have increased, and the ability to schedule different promotions at each restaurant has allowed them to highlight local favorites. They plan to experiment with more and varying promotional formats with the goal of further increasing profits and customer satisfaction.

Discerning Executive Achieves Vision for High-End Boardroom with ViewSonic 216-inch 4K Direct View Display

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Discerning Executive Achieves Vision for High-End Boardroom with ViewSonic 216-inch 4K Direct View Display

Boardroom design often reflects the style of a company’s top executive. The president and owner of this growing data services firm sought to remake his boardroom at the corporate headquarters to reflect the company’s modern services as well as his own contemporary design tastes.

His office manager hired a design team known for its high-end creativity and use of state-of-the-art technology. Their display technology recommendation: Direct View LED. Sure, they said, a typical LCD display would look good, but it wouldn’t deliver the most modern look available. For that, an ultra-slim Direct View LED display was the current leading-edge product. For example, they said, a typical LCD is more than 3-inches thick from front to back. Direct View LED displays, by contrast, skim the wall at just over a single inch.

Additionally, the designer pointed out, Direct View LED was the only option to achieve sizes bigger than 98-inches without combining LCD displays and having distracting frames breaking up the image. And since this room would not be used for collaborative work teams (they had other spaces for this) an interactive display was not needed.

After sharing this information and some photographs with the company president, he agreed to move in this direction. The design team worked with their integration partner to research and test Direct View LED displays from several manufacturers. The president gave them carte blanch on the final decision. The team chose ViewSonic in part because they were the only manufacturer to return their call and spend time talking with them about the product’s unique features. ViewSonic further offered on-site supervision of the installation, impressing the designer with their start-to-finish support.

Beyond the outstanding service, the designer was impressed by the simplicity and ease of what looked like it might be a challenging technology to work with. ViewSonic offered an all-in-one Direct View LED solution that included


ViewSonic offered an all-in-one Direct View LED solution that included everything needed in one box – from the display system components to the power supply and integrated management software.


everything needed in one box – from the display system components to the power supply and integrated management software. The product itself included everything needed for executing conference calls using popular applications like Zoom and Microsoft Teams via individual laptops or other devices. The built-in Wi-Fi and operating system would make it easy for users to work in a familiar PC environment for app installation, web browsing, and wireless device connection.

With the space remodel complete, installation of the ViewSonic® Direct View LED 4K 216-inch display was accomplished in less than a day by a local installer supervised by the ViewSonic team member. The team accessed a company video from their website and had it playing on the screen before bringing the president to see it for the first time. According to the office manager, he couldn’t have been more pleased.

The executive boardroom had always been the epicenter of the most important company meetings. Now, the ambiance and technology fit the firm’s expanded position in the industry. It was also the springboard for additional conference room upgrades. After meeting in the updated space, it wasn’t long before members of the executive team started wanting a ViewSonic Direct View LED display for their departmental conference rooms. Their only questions were about the ability to easily share content both in the room and from remote teammates.

The office manager again consulted with their AV expert, learning that both scenarios could be easily accomplished with the ViewSonic Direct View LED displays. Pre-installed ViewBoard® Cast software would enable direct wireless content streaming from mobile devices to the display. Remote users could share content though the screen-sharing capabilities of the fi rm’s Microsoft Teams conferencing app. Later that year, the company installed 163-inch ViewSonic 4K Direct View LED displays into four additional conference rooms.

Regional Airport Draws Attention and Ad Revenues with Daisy-Chained ViewSonic Direct View LED Displays

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Regional Airport Draws Attention and Ad Revenues with Daisy-Chained ViewSonic Direct View LED Displays

Contrary to common belief, US airports are not funded by local tax dollars. In fact, they are required to be self-sustaining and are primarily funded through a variety of passenger and tenant fees as well as the sales of food and goods at the airport.

During the pandemic, revenues at all types of US commercial airports fell. The CEO at one regional airport sought to ameliorate this challenge, along with addressing other business needs, by installing updated digital signage. Included in his goals were to increase revenue from all types of advertising, to increase guest spending at in-airport retailers, and to enhance both passenger satisfaction and the overall image of the airport.

As with most public commercial airports, this one was an early adopter of digital signage, and used traditional commercial-grade LCD displays to provide live flight information and interactive wayfinding. Several 55-inch LCD displays showcased advertising from local retailers – all of which had been purchased several years ago. While still functional, they seemed small and outdated to the airport CEO, who had been noticing more modern-looking digital displays.

This CEO asked his IT director to investigate the technology behind the thin, massive displays he had begun seeing in select retail locations and huge airport hubs. Their AV integrator said that this cutting-edge digital signage technology was called Direct View LED, and that the newest type was thinner and more durable than ever. Made up of many smaller LED panels, this technology was simpler, easier, and less costly to maintain than traditional LED and LCD displays. Together they reviewed solutions offered by the major display brands. Ultimately both recognized ViewSonic as the manufacturer


The CEO loved the slim and vibrant look of the display, along with the ability to compartmentalize the space to display content from several sources. He was further swayed by the solutions’ low-maintenance profi le and the ability for airport staff to replace LED panels, if needed, rather than requiring the services of a third party – which would be less efficient and more costly.


with the best price and support for Direct View LED displays using the new Chip-on-Board (COB) LED technology.

The CEO loved the slim and vibrant look of the display, along with the ability to compartmentalize the space to display content from several sources. He was further swayed by the solutions’ low-maintenance profile and the ability for airport staff to replace LED panels, if needed, rather than requiring the services of a third party – which would be less efficient and more costly. Instead of moving an entire display around for maintenance, the hot-swappable front LED modules allow staff to change any defective piece. An included vacuum maintenance tool uses suction to easily remove and replace LED modules. The ability to service the display quickly and without having to remove it from the wall would mean less disruption to passengers.

Additionally, he learned that the most current version of the technology, called COB, was more durable than earlier generations. With an ingress protection rating of IP54, the ViewSonic® Direct View LED displays were protected against contamination from dust and other particles and would not be harmed by liquid spills or sprays. These latest ViewSonic Direct View LED displays would also provide more protection against accidental impact. This was an important factor for installation in a space filled daily with bustling crowds loaded down with suitcases and bags while gripping coffee and water bottles.

For his part, the IT director was pleased to learn that the displays included device management software that would enable him to remotely manage all aspects of the device. With a monthly subscription to myViewBoard® Manager Advanced, he would be further able to control and schedule the multimedia content.

Nonetheless, the project almost stalled when ViewSonic’s largest available Direct View LED, at 216-inches, was too small for the area the CEO wanted to use – a long hallway that connected the terminals with the retail services space. With a call to his ViewSonic rep, the AV integrator had the answer: daisy-chain two 163” displays for an impressive 23.7 feet of brilliant, virtually frameless image.

Based on this solution, they ultimately decided to purchase two 163” 4K UHD all-in-one Direct View LED displays. Installation was completed in less than a day, with minimal disruption to passersby. The resulting display was beyond stunning, and according to the IT director, the CEO has been thrilled with the performance. To date, there has been virtually zero downtime in the 24/7 schedule. Airport retailers and local businesses are running ads, and the massive display caught the eye of a well-known local blogger passing by, who mentioned it in glowing terms in a post.

Ultimately, the airport CEO is quite satisfied with his investment in the huge display hallway, as he likes to call it. The images are consistently vibrant and stunning, and the super-slim profi le skims the wall, giving it an ultramodern look. Not only has it brought in new and increased ad revenue, it achieved the goal of raising the profi le of the airport. Passersby comment on it constantly, and the CEO has received calls from numerous local businesses interested in the technology. He is confi dent that over the next year he will recoup the investment in ad revenue.

Auto Manufacture Chooses ViewSonic Direct View LED Over LCD Wall for Cybersecurity Command Center

SOLUTION BRIEF

Auto Manufacture Chooses ViewSonic Direct View LED Over LCD Wall for Cybersecurity Command Center

This account executive is an auto enthusiast who works at an AV integrator near Detroit. Not surprisingly, his favorite clients are automobile manufacturers. He came to know one particularly well, helping meet their many monitor and display needs for over 10 years. His most recent installation for them was a ViewSonic 163-inch 4K Ultra HD Direct View LED display in an all-new cybersecurity control room.

The customer had been using ViewSonic® desktop monitors, commercial digital signage, and ViewBoard® interactive fl at panel displays for quite some time. Many years prior, the AV account manager had joined the IT folks from the car company to walk the floor at InfoComm, the largest professional AV trade show in North America. At the time the company had installed products from a different manufacture in their conference rooms. They wanted to find out if there might be a better fit for them. At the ViewSonic booth, the staff listened carefully to their needs, showed them their meeting room displays, and put together a major accounts deal that the car maker couldn’t refuse.

From that day on, the powerhouse manufacturer and their AV partner relied on ViewSonic for outstanding products and service. After many years of working with ViewSonic, the AV rep says that when it comes to service and support, ViewSonic is second to none. When he calls them, they pick up the phone, or call right back. The big-brand manufacturer that the car company used to use? They often would never respond. Over the years, the automanufacturer company installed ViewSonic commercial displays in its smaller conference rooms. Later, they added ViewSonic ViewBoard interactive flat panel displays to their larger meeting


The installment in the command room quickly garnered a great deal of attention from the powers that be, who were pleased with the phenomenal price-point for such a large, stunning display with a 5-year warranty that would also reduce maintenance time. Of course, they were also familiar with ViewSonic’s reputation for tremendous service and support.


spaces, which they then standardized on, purchasing around 1,000 over several years for lobbies, training rooms, and plants, in addition to meeting rooms. The company has also standardized on ViewSonic desktop displays for employee workspaces.

As with other large multinational brands, cybersecurity had become a pressing concern. To address these issues, the auto manufacturer company was building out space for a cybersecurity command center. The initial plan was to install an array of commercial LCD displays. The AV rep convinced them to look at a relative newcomer on the market – Direct View LED technology.

ViewSonic offered the technology in several sizes, up to a massive 216-inches of seamless screen. In terms of looks, these displays clearly outshone stacked LCD displays with visible bezel lines. At about a third of the depth, the Direct View LED displays delivered an ultra-slim look; the frame was barely visible. The practical benefits further set the technology apart. The AV account rep was particularly pleased with the all-in-one aspect of the ViewSonic Direct View LED displays. A completely preconfigured solution with a powerful embedded operating system, virtually all the customer would need to do would be to plug it in.

With the versatility to display content from multiple sources, it was an ideal fit for a command center. Users could also share content from mobile devices using the included ViewSonic ViewBoard Cast™ software. The integrated OS looked and functioned like a familiar PC environment, which would make it easy and intuitive for users to install apps, access the internet, play multimedia, and connect wirelessly.

The auto manufacturer company IT team was additionally impressed by the most current LED chip-on-a-board (COB) technology, which was more durable and consumed less power than older generations, while delivering ultrafine pixel pitch and the highest-available resolution. Certified to IP54 ingress protection standards, the ViewSonic Direct View LED displays were dust and water resistant and provided greater protection against collisions. The new technology also provided a wider viewing angle of 170-degrees.

The team ultimately purchased the ViewSonic model LDP163-09, a 163-inch 4K Ultra HD Direct View LED display. Installation took around six hours, far less than it would have taken to install an LCD wall of similar size. The IT team responsible for maintenance was happy to see the front placement of the LED panels in action – clearly this display would be easier and less time-consuming to maintain than a video wall.

According to the AV account manager, the installment in the command room quickly garnered a great deal of attention from the powers that be, who were pleased with the phenomenal price-point for such a large, stunning display with a 5-year warranty that would also reduce maintenance time. Of course, they were also familiar with ViewSonic’s reputation for tremendous service and support. As the AV account rep summed it up, they know from fi rsthand experience that with ViewSonic they get the complete package – great products backed by great support.

Rural School District Connects Classrooms and More with ViewSonic ViewBoard Displays and Chromeboxes

SOLUTION BRIEF

Rural School District Connects Classrooms and More with ViewSonic ViewBoard Displays and Chromeboxes

Well before the coronavirus made “hybrid learning” a household phrase, one rural school district, which spans 374 miles and 26 schools, sought to acquire digital technology that would enable it to connect distant schools for hybrid-style instructional resource sharing. While each school had core classes like math and English covered, many other courses, like foreign languages and specialized STEM classes, were only available at certain locations.

At the recommendation of their reseller partner, the district used grant funds to purchase three 86-inch ViewSonic® ViewBoard® IFP8650 interactive displays to test out in three high school classrooms.

The pilot was an immediate success and the IT team began considering additional display technology needs to further boost continuity of education throughout the district, where aging display equipment sat unused by teachers. The logical first step was to dig more deeply into what the existing ViewBoard displays could offer.

Fortunately, the district had received additional grant money. The overwhelming consensus was to use these funds to standardize on ViewSonic products. The IT team tested a solution consisting of the IFP8650 ViewBoard interactive display, as well as a ViewSonic NMP760 Chromebox and external web cam. An initial order of 300 bundles provided this solution to classrooms in every grade level of each of 14 elementary schools, as well as a middle and high school.

As anticipated, the ViewBoard displays accomplished the goal of facilitating efficient and eff ective hybrid learning. The benefits of the ViewBoard-Chromebox solution, however, far eclipsed this initial objective, revitalizing both hybrid and in-person learning. One English teacher noted a distinct


Teachers told the IT team how much they appreciated the simplicity of getting started with the ViewBoard display and it’s included myViewBoard® software, and most were able to do so without any training. Science, social studies, and math instructors quickly began using the integrated graphs, backgrounds, and tools.


uptick in enthusiasm when teaching with his ViewSonic ViewBoard, saying that it helped increase his students’ focus and attention, improved engagement, and increased class participation by getting students actively involved in lessons.

A math teacher found the displays easy to use and ideal for hybrid learning. She commented on particularly appreciating the way that the integrated tools like the pens, graphing tools, and Desmos calculator, enhanced her teaching options. A fellow math teacher was particularly pleased with the fl exibility provided by the ViewBoard interactive display, which allowed her to move around the room while teaching. The bundled Chromebox and camera enabled teachers to quickly connect remote students via Google Meet then conduct the entire class from the ViewSonic ViewBoard display. Students at home or in remote classrooms were able to see those in the home classroom and vice versa. Everyone – no matter where they were – could share content once it was approved by the teacher. Teachers told the IT team how much they appreciated the simplicity of getting started with the ViewBoard display and it’s included myViewBoard® software, and most were able to do so without any training. Science, social studies, and math instructors quickly began using the integrated graphs, backgrounds, and tools. Many commented on the ability to take screenshots and record and save content, complete with annotations. Other favorite features included the ability to move around content, zoom into it, and highlight and annotate for emphasis and clarity. All noted that when students got up to the board to interact with content, either individually or in groups, they were clearly more interested and engaged.

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Event Company Offers Customers Fast, Easy Direct View LED Display Splendor Using ViewSonic Pre-Assembled Kit

SOLUTION BRIEF

Event Company Offers Customers Fast, Easy Direct View LED Display Splendor Using ViewSonic Pre-Assembled Kit

Exhibit companies and event planners are called on to create a wide range of unique spaces. Often they include one or more screens that enable clients to display presentations or showcase products and services. Traditional TV-like LCD rentals range in size from 24 to 98-inches. As the display size increases, so do installation challenges, resulting in added rental and labor costs that can make them cost-prohibitive for many exhibitors.

Companies with big-name brands and deep pockets can afford to own or rent massive LCD display walls and even huge, seamless, mounted Direct View LED displays. This exhibits and events management company wanted to offer its full range of customers a more affordable option for a large, seamless display.

After talking with representatives from major display brands, the exhibit company chose the ViewSonic® LDS135-151, a 135-inch all-in-one Direct View LED mobile display. The price-point was outstanding and the display was beautiful. However, the two primary factors in the decision were the embedded content capabilities and the ready-to-use kit – both of which would be instrumental in meeting the company’s objective of providing an easy, cost-effective solution for clients.

The ViewSonic all-in-one Direct View LED display had everything customers would need to run various types of content, and the interface was familiar and intuitive. Content could be loaded via Wi-Fi or downloaded from a browser. The format mirrored a typical PC environment for intuitive app installation, web browsing, multimedia play, wireless device connection, and more. The included


[The owner] was delighted at how easy it was to return it to her preferred height with a push of a button, thanks to the ability to save up to three different height settings. That afternoon she put in an order for two more kits. She plans to purchase more if necessary to meet customer demand while allowing her to keep one permanently stationed at her facility.


ViewBoard Cast™ content sharing software further enabled easy content streaming from mobile devices onto the display.

The ease of the ready-to-use kit would allow the company to o  er the solution at a lower price-point. It contained everything needed to deliver a huge 135-inch display in a more cost-conscious way. In particular, setup could be accomplished in a manner of minutes – far less than what was required to mount, level, and fine-tune traditional LCD displays. Because it would be easy to deploy, over-and-over again, it would reduce labor costs compared to a mounted solution, or even other, less modular, cart-based options.

Everything in the included storage case was pre-assembled. The LED modules and cabinets were assembled atop a motorized cart that simply rolled out of the case and unfolded to its full size. The system control box came attached to the bottom edge of the display. And that was it. The smooth and silent 360° rotating wheels would let clients position the display exactly as needed in their space. Nothing else was required beyond a 20amp power outlet to plug it in. The motorized height adjust would allow for easy fine-tuning to fit perfectly in virtually any booth or meeting space.

Before making the final purchase decision, the exhibit company’s installation team tested it out. As promised, setup took a matter of minutes. They were convinced that even those with limited technical knowledge would be able to manage every aspect – although depending on the location they may have to allow for a labor union contractor to plug it in.

The owner of the company purchased one kit, with the intention of buying more if the product became popular among her customers. Until they had their first interested client, she used the display in their showroom, with scrolling content of their recent booth builds and testimonials from satisfied customers.

Her team began pitching the new display. It wasn’t long before a client – impressed by the price-point for such a large, dramatic display – wanted to use it at an upcoming trade show. To say the client was thrilled would be an understatement. Larger than four 67-inch LCD displays combined – but without the distraction of lines – the vibrant display pulled visitors into the booth. The client reported that their lead volume was signifi cantly higher than usual for this type of event.

The included flight-ready case facilitated easy transport and delivery and the client was impressed by the protective packaging and ease of assembly. Setup, he reported, took less time and effort than with other types of (much smaller) displays they had rented in the past. Loading and running their content, he said, was just as easy and trouble-free.

When the display returned to home base, the owner of the exhibit company was happy to have it back in the showroom, helping promote their services. She was delighted at how easy it was to return it to her preferred height with a push of a button, thanks to the ability to save up to three different height settings. That afternoon she put in an order for two more kits. She plans to purchase more if necessary to meet customer demand while allowing her to keep one permanently stationed at her facility.

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Independent Café Increases Efficiency and Customer Satisfaction with ViewSonic Commercial Displays and myViewBoard Manager Software

SOLUTION BRIEF

Independent Café Increases Efficiency and Customer Satisfaction with ViewSonic Commercial Displays and myViewBoard Manager Software

The owners of a popular independent café were looking for ways to increase efficiency around their menu signage. At the same time, they were about to undergo an interior remodel. While the brother-sister duo was fond of their chalkboard-look menu signs, keeping the content up-to-date had become tedious, and the look would feel outdated when the interior refresh was complete. Both fans of the contemporary look of digital signage, the entrepreneurs were nonetheless wary about cost. They also didn’t want a system that would be difficult to learn and manage. They were skeptical that they would find digital signage in their price range that would also be reliable and look great.

The more technically minded of the two, the sister began exploring the world of digital signage. As she learned about its many uses, she began to see benefits beyond being cool-looking and enabling quick content changes for their menu board. For one thing, they could use digital content to help distract and entertain the increasingly long lines at the cafe. They could also use the signage to promote high-inventory, high-margin items. She also liked the idea of replacing their cluttered cork bulletin board with a digital sign to showcase the many local cultural events that friends and family members were involved in.

After getting up to speed on the basics of digital signage, the path forward was less clear. Google searches led her to companies clearly pushing their own agenda. She wanted independent advice on products from a range of suppliers – from someone experienced in the business of helping companies


When [the owner] saw it in person, the display was bright and stunning. Text was crisp and legible while the images were clear and vibrant. Line-item lists like menus popped off the screen. Guaranteed to play multimedia from internal storage or a USB fl ash drive for up to 16 hours a day, seven days a week, this model was less costly than those with 24/7 playback – perfect for their needs.


like hers install this type of equipment. She found what she was looking for at a Chamber of Commerce networking event: a local AV installer well-versed in commercial display solutions for small-to-medium sized retailers and restaurants – not just home theater installs, though they did that, too.

After listening to her goals, the AV engineer recommended that they only consider reputable brands, which could deliver the performance and reliability she wanted. While she knew from her research that she could find less expensive options, she agreed. She and her brother were too busy handling other aspects of the business (and their lives) to invest in anything other than a solid solution with a reliably long lifespan. Among the highly rated wellknown brands, ViewSonic professional-quality commercial displays had exceptional pricing. Select models were also guaranteed for use up to 24/7, so she was confident that they could handle their restaurant’s schedule for many years to come.

The AV consultant informed her that the ViewSonic brand was known for delivering displays with stunning images, which she saw for herself when she visited their showroom. The ViewSonic® CDE5512 55-inch display with 3840 x 2160 resolution was top on her list based on size and price. When she saw it in person, the display was bright and stunning. Text was crisp and legible while the images were clear and vibrant. Line-item lists like menus popped off the screen. Guaranteed to play multimedia from internal storage or a USB flash drive for up to 16 hours a day, seven days a week, this model was less costly than those with 24/7 playback – perfect for their needs. Additionally, the included myViewBoard® Manager software would allow them to remotely manage the displays. If for some reason they both had to be away at closing time, they could remotely power down the displays from their laptops.

Finally, before making a recommendation to her brother, she wanted to understand how they would get content onto the displays. She learned that there were two options. They could upload content onto a USB drive, which would then connect to the display. Or, they could purchase a one-time perpetual license for ViewSonic Signage Manager software, which would allow them to create and schedule playlists. After a walk-through of the software, this seemed like the way to go.

When she presented these ideas to her brother-business partner, his primary concern was that they create a content plan before committing to the investment. They realized that they would need to invest some time upfront, creating an assortment of template designs that could then be quickly updated as needed down the line.

Ultimately, they decided to purchase three ViewSonic CDE5512 55-inch displays. Two would replace the chalkboard menus. They would use the third to promote high-inventory and high margin items while including diverting content like live weather, sports, and music videos. To ensure that the content looked as good as the displays, they would hire a graphic design intern from the local college to create a menu of templates that reinforced their brand look and feel.

Several months after the remodel and display installation were complete, the duo reported that the signage has been exceptionally well-received by their customers. The regulars appreciated the modern new look and the fun digital programming. Patrons old and new began ordering more of the promoted items – helping reduce product outages and increasing sales of high-margin items. At this point they decided the time was right to install a fourth digital display in place of their traditional bulletin board.

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