How National Health Research Facilities Replaced Pop-Up Signage with ViewSonic Digital Kiosks

Challenge

A national health research organization needed a better way to communicate with visitors, employees and vendors across more than 20 locations nationwide.

The existing setup relied on pop-up displays and traditional signage, which limited flexibility and created an inconsistent look from one facility to the next.

In place of that patchwork, the organization wanted a secure self-service system for its high-traffic lobbies, hallways and reception areas. It also wanted to improve wayfinding across its facilities and present a more modern, professional appearance nationwide.

Why Did ViewSonic Digital Kiosks Fit This Project?

Facility leaders needed a single platform that could handle day-to-day messaging and interactive self-service without relying on a mix of temporary displays. ViewSonic’s EP5542 digital ePoster kiosks deliver both in one system, offering interactive and static options that give facility managers one consistent platform to manage across every location.

The EP5542 also kept the deployment secure from outside interference. Content runs through the kiosk’s own built-in media player, with no external computer or device to connect. For additional peace of mind, the media player cradle is located behind a locked door to prevent tampering. 

What ViewSonic Solution Did They Deploy?

The organization deployed more than 200 ViewSonic^® EP5542 55” Digital ePoster Kiosks across more than 20 facilities nationwide, in a mix of interactive and static configurations.

• Interactive kiosks let visitors, employees and vendors access facility information, directions and announcements directly, without needing staff assistance.
• Static kiosks handle high-visibility messaging, facility communications and wayfinding content in high-traffic areas.
• The freestanding design gives every location a consistent, professional appearance, replacing pop-up displays and printed signage.

What Results Has The Organization Seen?

• Centralized visitor, employee and vendor communicationsthrough digital messaging.
• Improved wayfinding and navigation throughout facilities.
• Reduced reliance on temporary signage and pop-up displays.
• Created a more consistent, professional appearance across locations.
• Enabled both interactive self-service and high-visibility static communications.

The deployment changed how the organization communicates with visitors and employees, putting information and easier navigation within reach throughout lobbies, hallways and check-in areas.

In place of temporary displays and signage, every location now shares a single communications platform that updates quickly and presents a more professional, modern appearance nationwide.

Frequently Asked Questions

What is a Digital ePoster Kiosk, and How is it Used in Healthcare and Research Facilities?

A digital ePoster kiosk is a freestanding, large-format display built for high-traffic public spaces like lobbies and reception areas. Facilities use them to replace printed signage and pop-up displays with content that can update instantly across every location.

Can a Digital Kiosk Support Both Interactive and Static Content in the Same Deployment?

Yes. Interactive kiosks let visitors and staff access information directly, while static kiosks handle high-visibility messaging and wayfinding content, so a facility can mix both formats to match each space’s needs.

How Do Digital Kiosks Improve Wayfinding in a Large Facility?

Content plays back through the EP5542’s own built-in media player, so there’s no external computer or network device needed to run it. The media player cradle also sits behind a lockable door, which limits physical access to the kiosk’s internals.

How Do ViewSonic Kiosks Support Secure Self-Service Use?

Yes. ViewSonic's LDE136G-152 dvLED display and CDE9831 commercial display both work with Crestron, Extron and AMX and integrate with the Q-SYS ecosystem, so campus AV teams can control power, volume and inputs across every classroom from one central location.

What is the ViewSonic EP5542 Digital ePoster Kiosk Used for?

The EP5542 is a 55” digital ePoster kiosk used for facility communications, wayfinding and self-service engagement in lobbies, hallways, reception areas and check-in spaces.

What is the ViewSonic EP5542 Digital ePoster Kiosk Used for?

The EP5542 is a 55” digital ePoster kiosk used for facility communications, wayfinding and self-service engagement in lobbies, hallways, reception areas and check-in spaces.

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