ViewSonic Direct View LED Display Accentuates Entryway in Technology-Focused Medical Center

Apr 7, 2026

CASE STUDY

ViewSonic Direct View LED Display Accentuates Entryway in Technology-Focused Medical Center

CUSTOMER

Formed by the 2018 merger of Bon Secours Health System and Mercy Health, Bon Secours Mercy Health is the fifth largest Catholic health care company in United States and one of the nation’s 20 largest health care systems. With 48 hospitals, thousands of providers, more than 1,000 points of care and over 60,000 employees, Bon Secours Mercy Health is dedicated to continually improving health care quality, safety and cost effectiveness. The company’s hospitals, care sites and clinicians are recognized for clinical and operational excellence, and it uses robust measurement and reporting processes to continually enhance care and improve outcomes.

“I was very impressed with both the level of service we received from ViewSonic and the quality of the product. All the components of the system went together nicely – everything was milled correctly, and the panels self-aligned and snapped on easily.”

— Richard Banus, Account Manager at Onyx Audio Visual

PARTNER

A design-build firm dedicated to working closely with clients to identify their requirements and vision, Onyx is an industry leader in audio visual technology with over 30 years of experience in the U.S. and internationally. The company leverages its extensive experience in engineering to install and integrate highly complex systems. With a track record of successful, timely project execution, Onyx continues to cultivate relationships with government agencies, corporate enterprises, houses of worship, and educational institutions.

CHALLENGE

Part of the Bon Secours medical group, The Harbour View Campus in Suffolk, Virginia was being expanded with a three-story, 100,000 square foot addition. Slated to become the system’s first smart hospital, the facility required a dedicated entryway space to give thanks to the donors who made the expansion possible. The primary challenge for the IT team was sourcing a state-of-the-art digital video wall that visually corresponded with the hospital’s advanced medical technology.

Furthermore, they needed a solution that could overcome the typical hurdles of large-scale video walls: it needed to be a large, seamless display that was both easy to install and easy for the customer to maintain. To find a system that met all these strict requirements, the team turned to their longtime partner, Onyx Audio Visual, for help. Their account manager, Richard Banus, recognized these specific challenges and recommended dvLED technology as the ideal solution.

“The benefits offered by dvLED technology are outstanding,” said Banus. “Not only does it deliver a large, seamless display, it is easier to install and easier for customers to maintain.”

SOLUTION

Banus acquired quotes from display brands he had worked with in the past and was pleased to discover that ViewSonic also offered a 136-inch dvLED.

“While I’ve used ViewSonic monitors and IFP displays, we were just becoming an official ViewSonic dealer,” said Banus. “They had exactly what I was looking for in a dvLED – high brightness, integrated speakers and GOB surface treatment, which makes it impervious to dust, moisture and bumps. It’s truly an All-in-One solution with everything included that’s needed for installation. It even provided wireless casting that would allow my customers to manage easily over their LAN.”

It was also a winner aesthetically, Banus added, with an ultra-thin appearance and detachable control box that enabled an even sleeker look.

Banus shared the results of his comparison with the Bon Secours IT team and together they chose the ViewSonic (LDM136-151) 136-inch dvLED. The product shipped quickly and the team was ready to complete the installation in time for the grand opening, just a week away.

RESULTS

Patients and visitors who enter the Bon Secours Harbour View Medical Center’s main entrance are greeted with a sleek and vibrant digital display that echoes the Center’s high-tech design and service. Rotating content thanks donors and provides important announcements.

“The project lead sent an email letting me know how well-liked the display is by Center staff and visitors,” said Banus. “They were pleased with the price-point, and I haven’t had a single negative comment since it’s been up and running.” Banus noted that while he had installed many ViewSonic ViewBoard^® interactive IFP displays in the health system’s offices and conference rooms, this was his first time working with a ViewSonic All-in-One dvLED video wall.

“I was very impressed with both the level of service we received from ViewSonic and the quality of the product,” he said. “All the components of the system went together nicely – everything was milled correctly, and the panels self-aligned and snapped on easily.”

The All-in-One design is ideal for an easy, streamlined process, he added, since the installers have everything they need right at hand, including cabinets, tiles, power supplies, and cables.

“When they were done, we turned on the display and it lit up and looked great,” he concluded. “The client loves how it looks and is happy with the outcome.”