Issue Description Users may experience blurry icons when using the myViewBoard for Windows application after scaling from an HD screen to a 4K screen on an extended display setup. Similar issues may occur when users extend their PC display to a ViewBoard with a larger screen and higher resolution. Please note: The objects on the canva...
The Live Caption feature has been available in myViewBoard for ViewBoard since version 2.19.10. Entity Users can request access to Live Captions by having an Entity admin contact myViewBoard Support. This feature is available exclusively to Entity accounts. Please note: The Live Caption feature is license-based and requires annual rene...
When running "Whiteboard for Windows v2.68.4", you'll need to have admin privilege for software update. We highly recommend UNINSTALLING v2.68.4.0 and downloading v2.68.6.0.exe (executable file) or the latest version from myViewBoard.com/downloads. This updated version of the software resolves the admin privilege issue.
System Statistics A feature was added to provide a comprehensive overview of the current situation with detailed information regarding the current environment. Explore and interact in two brand-new classroom spaces Experience “Synergy,” the ideal space for group work and brainstorming sessions, designed to foster communication and coope...
The ViewBoard has an aspect ratio of 16:9, while the iPad's aspect ratio is different. As a result, when the iPad is displayed proportionally on the ViewBoard, black bars appear on both sides.
vCastSender for Android uses screenshot mode to capture casting content and works well with most apps. However, vCastSender cannot capture encrypted contents in third-party apps such as Amazon Prime, Netflix and YouTube streaming videos, due to copyright restrictions.
With the upgrade of USB versions from 2.0 to 3.0 or later, transmission efficiency has significantly improved. USB 3.0 and later versions utilize spread spectrum clocking to boost transmission rates, which generates 2.4GHz signals near the USB port. This may cause interference with wireless transmitters and Bluetooth receivers operating on the ...
It may be signal interence by other 2.4GHz wireless devices nearby if a 2.4GHz Wi-Fi is connected. For the best performance, a 5GHz Wi-Fi band is highly recommended.
Due to a privacy policy by Google (Android phone/tablet) Google only allows apps that are pre-installed on your phone/tablet to capture audio and prevents 3rd party apps from recording audio, therefore 3rd party apps can’t access the phone/tablet audio.
Teachers using GSuite services such as Google Slides, Google Doc, and others may fail to import large files via Magic Box in myViewBoard Whiteboard. The limitation is a result of Google API limitations that only allow "exported PDF file(s) less than 10MB in size" to be exported successfully. If the exported file is larger than 10MB, then t...