How to output video at 120 Hz from PS5 or Xbox Series X/S to ViewSonic monitors.

PlayStation 5 and Xbox Series X/S consoles support video output up to 120 Hz. Follow the instructions below to configure 120 Hz output. <PlayStation 5> 1. Open "Settings". 2. Select "Screen and Video". 3. Select "Enable 120 Hz Output" under "Video Output". 4. Select "Automatic" in the pop-up menu. 5. Return...

[20250909] Privacy Policy

[20250909] Privacy Policy Copyright © 2025 ViewSonic Corporation. All rights reserved. Last updated on Sept9th , 2025   Table of Contents. 1 1. Introduction. 3 2. Your Data Subject  Rights. 5 3. Collection of General  Information. 5 4. Contact 7 5. Document Downloads via  Google Drive. 9 6. Download of ClassSwift 11 7. Registration o...

[20250708] Privacy Policy

[20250708] Privacy Policy  Copyright © 2025 ViewSonic Corporation. All rights reserved.  Last updated on July 8th , 2025    Table of Contents  Introduction .............................................................................................................2 Your Data Subject Rights ................................................

What iOS versions on iPad allow touch control when screen mirroring to a ViewBoard after a Bluetooth connection is established?

When mirroring the screen to a ViewBoard IFPD using vCastSender iOS, iPads running iOS 18.0 or later support touchback functionality after a Bluetooth connection is established.

Why Can’t Students Join My Class in Guest Mode?

If students are unable to join your class in Guest Mode, here are the most common causes and what you can do to resolve them. Error MessagePossible CauseHow to Resolve Class is full. The class has a limited number of seats, and all are currently filled. Create a new class with a higher capacity. Share the new class link with the st...

Why Can’t Students Join My Class Using Google SSO?

If students are unable to join your class via Google SSO, here are the most common causes and what you can do to resolve them. Error MessagePossible CauseHow to Resolve Class is full. The class has a limited number of seats, and all are currently filled. Create a new class with a higher capacity. Share the new class link with the s...

How to contact customer support

UNIVERSE currently offers customer support services solely through the "Contact Us" form on our website. Regrettably, we do not provide phone or live chat support at this time. Should you wish to schedule a demo, explore a partnership, or have any inquiries, please navigate to our "Contact Us" page and select the appropriate service and platfor...

Installing UPDD Manually on a MacBook

To install UPDD and enable gesture fuctionality, follow these steps: 1. Ensure macOS is updated to version 15.6 or later. 2. Copy 'USBTouchSimulatorHelper' to the Applications folder. 3. Open System Settings > Privacy & Security. 4. Under Input Monitoring, add and enable 'USBTouchSimulatorHelper'. 5. Under Accessiblity...

[20250806] Content Copyright, Licensing, and Data Protection Guidelines

Content Copyright, Licensing, and Data Protection Guidelines Effective date: August 6, 2025   1. Content Source  The "AI Lesson Planner Quiz Import Feature" provided in this product is powered by the AI quiz generation system developed by the Taipei City Government’s Department of Education (referred to as “Cooc AI”). Teachers may use this f...

What is the duration of Security Update Support for ViewSonic Consumer Projectors?

ViewSonic will offer security update support to the following consumer projector products in compliance with the UK’s Consumer Connectable Product Security Regime and the Australian Cyber Security Act 2024 until the dates specified below. Product End of Support PX749-4K/ VS19349/ CPB414K/ HC4K41/   T4K41/ K414K/ V414K/ PX749-4KE/ PX74...