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Get started on your UNIVERSE journey

Welcome to UNIVERSE by ViewSonic. To start your journey on the virtual campus, follow the step-by-step instructions below! 1. Create an Account You can sign up for an account to try UNIVERSE free for 30 days! 2. Install and Launch UNIVERSE Select your platform of choice and download UNIVERSE Windows 64 bit MacOS For A...

Configuring UNIVERSE LTI 1.3 Assignment Tool for BlackBoard

Prerequisites for configuring LTI 1.3 Assignment Tool The owner and admin of UNIVERSE account have configured tool permission while the teacher only has the permission to add new assignments. Don’t register this configuration more than once in your BlackBoard platform.  Only the first one would be valid to use. If the admin wants to remov...

Troubleshoot UNIVERSE LTI 1.3 Tool Error Messages

When UNIVERSE LTI 1.3 Tool can't complete the action you’ve taken, an error message may surface on your device. There are many root causes of error messages. Many are out of UNIVERSE’s control, such as a bad internet connection or insufficient memory on your device. Here are some common issues we've identified to help you troubleshoot your s...

Configuring UNIVERSE LTI 1.3 Schedule Tool for BlackBoard

Prerequisites for configuring LTI 1.3 Schedule Tool UNIVERSE accounts with owner or admin privileges. Please do not register this configuration multiple times on your Canvas platform. Only the first registration will be considered valid for use. If the administrator wishes to remove this tool, they can simply delete it from the developer ...

Minimum requirements and device specifications

To download the UNIVERSE application, please click here. If you are using a MacBook, we kindly request that you download the application from our website instead of the App Store. Before proceeding with the download, we recommend checking the minimum system/device requirements for running the UNIVERSE application to ensure a smooth use...

How to keep track of students' learning progress in UNIVERSE Manager

To keep track of students' learning progress, please log in to UNIVERSE Manager and click on the Users and Portfolio tabs on the left menu. Users 1. Check the "Online Status" of your students The Online Status displays the real-time availability of users in UNIVERSE. This allows teachers to see which students are currently online and wh...

How to start a quiz

Easily quiz your students during class to check if they're following along. Based on their comprehension level, swiftly adjust your lesson to match the class's needs. All the results are stored for potential future uses in the backend. 1. Click on the house icon in the sidebar located in the top right corner  If you are not able to see the ...

Password reset

1. Log into the website using your email address and password 2. Click on your account name in the top right corner of the screen 3. Select "Account" 4. Scroll down and click on the "Change" button under the "Account Information and Access" 5. Enter your old and new password, then enter it again to confirm and press "Change" If you can'...

I forgot my password

1. Fill in your registered email here. 2. Check your mailbox and find the verification code. If you have not received the verification email, please check your "Spam" or "Trash" folders. 3. Fill in your verification code and reset your password. 4. Login with your new password.

Can I upgrade or downgrade my subscription?

At the moment, upgrading or downgrading your subscription plan online during an active subscription period is not available. However, rest assured that our dedicated support team is available to assist you with any questions or concerns you may have. Contact us today for further guidance on how to make the most out of your UNIVERSE subscription! 

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