LED Module(s) are improperly functioning on my DVLED Display, what is the troubleshooting process?

If one or more LED modules are improperly functioning by: image distortion, color distortion, no display image, flashing display image, please refer to the "Standard Display Troubleshooting" solution below. Solution Step 1: Ensure the LED module is installed in the correct orientation before proceeding. Step 2: Check proper funct...

I received 2 power cords for my 216" DVLED Display, does it require both?

Answer: Yes, the 216" DVLED Display requires 2 power cords (differs from the standard requirement). Each power cord produces 3300W. The power a 216" Display produces is greater than 3300W. 

How do I change the Time Zone on my DVLED Display?

Answer: Users can enter the setting screen from the main menu, select Date & Time under System, and select the correct time zone to complete the time zone setting.

How do I lock the remote control for my DVLED Display?

Solution To lock/unlock the infrared remote control, enter 1,1,6,9 on the remote control and press OK. To lock/unlock the remote control keypad, enter 1,1,6,8 on the remote control and press OK. Recommended Links "What are the remote's button functions for the DVLED display?" "Why is the DVLED Display remote control having troubl...

How do I change the default startup channel (source) on my DVLED Display?

Answer: You can set the entry screen after the display is turned on. From the main menu go to Display settings then Startup & Shutdown. Choose whether to continue the input source from last shutdown, or to specify a specific source (Home, HDMI, myViewBoard Display, or vCast).

What is a Transfer Board on a DVLED Display?

Answer: The Transfer Board (aka Transfer Card) plays a part in supplementing LED Module signal connection. It is directly connected to the LED Modules and mounted onto a Cabinet as shown in Diagram 1 below. Diagram 1: Transfer Card mounted onto a Cabinet The Transfer Board houses the Receiving Card. The Receiving Card does not need to b...

How do I find LED module batch number/color code on my DVLED Display?

Solution Step 1: Obtain the Vacuum Suction Tool Step 2: Remove the target LED module. Note that the whole display will have the same batch number, so it may not matter which LED module you remove. Step 3: Refer to the following location for the batch number on the underside of the LED module: Step 4: The 12-character alphanumeri...

Can ViewSonic projector remote control work on DVLED Displays?

Answer: Yes. The remote controls that operate a ViewSonic projector will also work on a DVLED Display.

During servicing, where do I place the de-installed LED module(s) for a DVLED Display?

Answer: LED modules should be placed on a flat, anti-static, padded surface when swapping LED Modules. If there is no opening for the connectors, module should be placed bead-side down to prevent connector damage. Product Safety The following components on the LED module can be damaged if not handled well:  LED Bead damage diagram ...

How do I calibrate overall brightness on my DVLED Display?

After replacement of a particular LED module, brightness may be slightly different than that of other modules. At this point, manual calibration is required. In order to troubleshoot this problem, the following procedure can be followed: Solution Step 1: Use the USB B-to-A cable to connect the display to the computer. Step 2: A...