How to do when my screen doesn’t display native resolution after Windows 10 update?

Windows update may cause some issues with screen resolution setting being lost, Please follow below steps to change the resolution of the screen and check: Type Change screen resolution in the Search box from the desktop  and click   Change screen resolution of the display.   Under Display Resolution select Recommended resolution. A wi...

What to do if there is shadow or double image on screen?

This can be caused by a long cable or docking stations.   Longer cables may be prone to ghosting, lines, double images, or poor focus.  The improper shielding of the cables can cause a shadowing or ghosting effect also.    We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...

What to do if "No Signal" appears on the ViewBoard while connecting an external device (HDMI, USB-C, or PC)?

Step 1: Confirm correct input source on the ViewBoard (IFP) Press the [Input Source] button on the IFP remote or touch menu. Select the matching input (e.g., HDMI1 / USB-C / VGA). Wait 5–10 seconds for the screen to detect input. Step 2: Check your cable and connection type Try another HDMI, USB-C, or VGA cable. If using USB-C...

Why is there a lag or slow touch response on the ViewBoard?

Touch lag on the native Android system is often caused by high RAM usage. Clearing background apps or using the built-in cleaning tool can restore responsiveness. Steps: One-Tap Memory Clear: Tap the [Sidebar Menu] on either side of the screen. Select the [Task Manager / Recent Apps] icon. Tap [Clear All] to release background ...

How to change the page via two-finger touch?

Is there Linux drivers for my monitor?

No, as Linux system should automatically identify and recognize the monitor.

I use IFP8650 WPS viewer app to open Power Point 2010 document, but the Power Point does not get shown properly. How can I do?

When you click “Tab” button to add space in front of the content, WPS won’t use larger space to display, so the issue will occur. Short term solution: Please to use “Space” button to add space in front of the content. Long term solution: WPS designer will release new version to solve the issue.

Can an antenna be connected to a commercial display?

ViewSonic Commercial Displays do not support antenna or coaxial cable connection.

What to do if there is vertical or horizontal line on my monitor?

1.If the line location is not fixed, please check and adjust firstly by following below methods:   (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable.   (2) Use another power outlet.   (3) Connect the monitor to another computer.   2. If the line location is...

How to disable Auto Pivot function under Windows 10?

You can set the Orientation setting to Landscape/CW90°/CCW90° or disable the “Auto Pivot” application.