What to do if a participant's screen can't be seen but only a black screen is visible on myViewBoard for Windows even the participant's in the cast moderation list? - myViewBoard - v3.0 Setup & Deployment - Support - ViewSonic Hong Kong

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What to do if a participant's screen can't be seen but only a black screen is visible on myViewBoard for Windows even the participant's in the cast moderation list?

Please follow below instrucitons to solve the issue.

1. Turn off the participant's connection then turn it back on again

2. Ask participant to reconnect

Last modified: 2026 Nov

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