V1.68.00 – February 2023

Breakout Room Interface Update The breakout room interface has been updated, making it easier for teachers to create custom student groups for separate breakout rooms. With the new drag-and-drop functionality in the application, teachers can now effortlessly arrange students into any desired groups. With the latest update, teachers can also c...

How to calibrate Auto Focus on M2e if the auto focus is not clear ?

The perception of clarity can differ from person to person if the result of auto-focusing is not up to the level of clarity that you wish it to achieve you could also try out manual focusing by following the instruction below: 1. Focus sensor design behavior        Focus sensor in M2e is designed to trigger manual focus control center...

Why did UNIVERSE unexpectedly close?

UNIVERSE may shut down when the software is run on hardware that uses the following discrete graphic cards:  NVIDIA GeForce GT1030  NVIDIA GeForce MX series   NVIDIA Quadro T500  * If you encounter similar problems, but the discrete graphic card does not belong to the above-mentioned types, please also let us know the ...

Audio troubleshooting

Please note that the majority of scenarios below occur exclusively in the Windows version. 1. If your device does not have a built-in speaker, the microphone will not be available in UNIVERSE. 2. To add new output or input devices, please navigate to Windows Settings > System > Sound. Please verify whether your devices are prepare...

Configuring UNIVERSE LTI 1.3 Assignment Tool for Canvas

Prerequisites for configuring LTI 1.3 Assignment Tool The owner and admin of UNIVERSE account have configured tool permission while the teacher only has permission to add new assignments. Don’t register this configuration more than once in your Canvas platform. Only the first one would be valid to use. If the admin wants to remove this to...

Configuring UNIVERSE LTI 1.3 Schedule Tool for Canvas

Prerequisites for configuring LTI 1.3 Schedule Tool UNIVERSE accounts with owner or admin privileges. Don’t register this configuration more than once in your Canvas platform. Only the first one would be valid to use. If the admin wants to remove this tool, just delete them from developer key lists. Step 1: Creating LTI and API key ...

How to group students before class in UNIVERSE Manager

Before grouping students, you will need to add students to the class first. If you don't know the process, please visit How to add students to a class in UNIVERSE Manager. 1. To assign students to groups, simply log in to UNIVERSE Manager and click on the "Classroom" tab on the left menu. 2. Click on the class you'd create groups in. ...

How to use emojis and motions with Emote

With Emote, users can now bring their digital personas to life by expressing their emotions in a whole new way. Whether you're feeling happy, sad, excited, or anything in between, Emote offers a diverse collection of emojis and dynamic motions, allowing you to convey your feelings effortlessly.  How to use  1. Right-click the mouse to ac...

How to create a meeting room

1. Log into your account in UNIVERSE If you do not have an account, you can click here to register a trial account for 30 days. 2. Click on the house icon in the sidebar located in the top right corner  If you are not able to see the sidebar, press "Tab" on your keyboard. 3. Click "Meeting" in "Create Space" and select a theme Af...

Can I have a customized 3D campus design for my school?

The custom 3D campus is available for UNIVERSE custom plan accounts only.    If you are interested in this plan, please contact us, and a UNIVERSE team member will get in touch with you shortly.