Where to find serial number of the monitor?

The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.

How to show/hide host sign in/sign out information?

How do I do cloud drive authentication?

Connect an antennae to commercial display

ViewSonic Commercial Displays do not support antenna or coaxial cable connection.

How to use ADB tool commend to get a vSignage player screenshot?

Download ADB from https://developer.android.com/studio/command-line/adb.html 1. Run cmd commend and go to the adb save folder that connect to device via Adb over TCP, if use Adb wire, skip this step     adb connect {ip} for example:  adb connect 192.168.2.112 2. Take screenshot and save to device     adb shell screencap -p /sdcard/...

What to do when there is no display on my monitor?

Check the power LED first. If the LED is on but there's no image, the issue is likely related to the input signal or cable connection rather than power. Troubleshooting Steps: 1. Check the Power LED Status LED is OFF: Ensure the power cable is firmly seated and the physical power switch (if available) is turned on. Try a different wall out...

Why is the "Auto Image Adjust" function grayed out in the OSD menu?

This is a feature, not a bug. When using a digital connection (HDMI, DisplayPort, or USB-C), the monitor automatically locks onto the signal with pixel-perfect precision, rendering manual adjustments unnecessary. Detailed Explanation: Digital vs. Analog Signals: * Analog (VGA): These signals may require "Auto Image Adjust" to correct ima...

What to do when the screen image is pixelated or blurry?

Blurry images are typically caused by an incorrect resolution or scaling setting. Ensure your computer is set to the monitor's Native Resolution. Troubleshooting Steps: Set to Native Resolution: Windows: Right-click desktop > [Display settings] > [Display resolution]. Choose the one labeled (Recommended). macOS: Go to [System Sett...

How to solve the problem with my monitor turning off automatically?

Automatic shutdowns are often caused by power-saving settings, inconsistent power supply, or signal loss. Please check the OSD timer settings first. Troubleshooting Steps: Check OSD Menu Settings (Most Common): Navigate to the [Setup Menu]. Locate [Auto Power Off] or [Sleep Timer] and ensure they are set to [Off]. Also, verify ...

What are the system requirements for running myViewBoard for Windows?

Here are our system requirements for myViewBoard on Windows: myViewBoard system minimum requirements Processor:  Intel Core i5 x86 CPU RAM: 8 GB OS System: Windows 10 Pro Disk Memory: SSD   For more information, see the myViewBoard wiki: https://wiki.myviewboard.com/MyViewBoard_for_Windows