myViewBoard Support
Welcome to product support page of myViewBoard. To get solutions of myViewBoard, simply choose one of the categories listed below.
General Support and FAQ
How Can We Help You Today?
Frequently Asked Questions
Category
All v3.0 Setup & Deployment v3.0 Account Settings v3.0 Admin Settings v3.0 Lesson Resources v3.0 Teaching Tools myViewBoard 2.0 TroubleshootingLatest Articles
- Why do Chinese characters cause import issues in myViewBoard 3.0 on Windows 11?
- Why does the Google consent screen show extra Drive permission options for myViewBoard?
- Why am I having Google Workspace sync or permission issues in myViewBoard?
- Why is myViewBoard 3.0 crashing, freezing, or running slowly?
- Why does Google Drive, OneDrive, or another cloud drive keep disconnecting in myViewBoard?
- Why does myViewBoard 3.0 fail to install on Windows?
- Why isn't Companion app QR code sign-in working in myViewBoard 3.0?
- Why do fonts look different after opening files in myViewBoard 3.0?
- Why are Google Drive files saved as copies instead of overwriting in myViewBoard?
Popular Articles
- What ports are required to be open in your firewall in order to run the myViewBoard ecosystem?
- Having Trouble Finding the QR Sharing Icon (QR code)?
- How do I deploy MSI to multiple Windows devices (Windows 10 and above)
- How to play video and audio?
- How to set up auto log out time
- What are the system requirements for running myViewBoard for Windows?
- Type & Write with your Text Tool
- Whiteboard update requires administrative privilege (v.2.61)
- How to use myViewBoard Cast in/Cast out?
How-to Videos
How to Use Tools from Magic box | Episode 12
Watch Now
Background and presentation mode | Episode 23
Watch Now
Floating bar | Episode 22
Watch Now
Windows toggle | Episode 21
Watch Now
Magic box - External media | Episode 15
Watch Now
How to Add Screenshot on your Lesson with Whiteboard | Episode 20
Watch Now
Files | Episode 19
Watch Now
Magic Box - Polls | Episode 18
Watch Now
Magic Box - Pop Quiz | Episode 17
Watch Now
Magic box - IRS | Episode 16
Watch Now
Magic box - Camera | Episode 14
Watch Now
Magic box - Tools 2 | Episode 13
Watch Now
Magic box - Import | Episode 11
Watch Now
How to Use the Embedded Browser | Episode 10
Watch Now
Infinite Canvas | Episode 9
Watch Now
Add on tools 2 | Episode 8
Watch Now
Add on tools 1 | Episode 7
Watch Now
Selection tool | Episode 6
Watch Now
Eraser, Shapes, and Text Box | Episode 5
Watch Now
Pens | Episode 4
Watch Now
Understanding The Interface Of myViewBoard | Episode 3
Watch Now
Logging in myViewBoard | Episode 2
Watch Now
Getting Started with myViewBoard - Account and Download | Episode 1
Watch Now
Contact Us
Please contact us directly if you need further assistance with your ViewSonic products or can't find the answers you're looking for.
Contact Us
Please contact us directly if you need further assistance with your ViewSonic products or can't find the answers you're looking for.