Answer: If you are the recipient of the DVLED flight case, you must document any damage to the fight case onto the BOL (bill of lading). For information on potentially damaged or missing contents inside the flight case, please refer to "I'm a DVLED installer, but I need to ensure shipment corresponds with what is supposed to be provided. What a...
Dehumidification should be done when the dvLED display is: being installed for the first time, in a rainy season, a snowy season, and/or in a coastal area, un-used for a long time (3+ months)
DVLED Display with an entire column of unlit LED Modules. Answer: There may be poor connection or loose wiring with the connectors from the System Control Box to the LED Module adapter board. Solution The column's most bottom LED Module will need to be removed with the Vacuum Suction Tool in order to access the connectors. ...
Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product. Note: Full documen...
Power Receptacle Type L5-30P, EU, UK, AU, CN (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-240 V ~ 50/60Hz Input Current 30A max @110V; 15A max@220V Leakage Current <0.25mA@240VAC Power Outlet quantity 1 (for 108", 135", 163"), 2 (for 216") *Recommended use on a singl...
Yes. Please make sure you follow the below steps. Turn off Wireless hotspot on LDM/LDC. (Settings --> Network --> Wireless hotspot --> Disable) Use Mouse to select the display in vCast under Display group settings --> Device list
Answer: The Receiving Card (aka Receiving Board) plays a part in supplementing LED Module signal connection. It is directly connected to the Transfer Board as shown in Diagram 1 below. Diagram 1: Receiving Card mounted onto Transfer Card Signal is taken from the Transfer Board and sent to the Receiving Card, thus distributing th...
Solution The signal will be sent from the “Main Board” and transmitted in three ways: 1) The first path is from the “Audio Board” to the “Speaker” 2) The second path is to the “RS232 Module” 3) The third path is from the “Transfer Board” to the “Receiving Board,” and from the “Receiving Board” to the “LED Module.” ...
Answer: No. There is no trolley option offered at this time. The current available trolley options are for the 108", 135", 163" DVLED sizes.