Answer: The Customer Maintenance Notice is a document that should be explained to the customer on-site, immediately after dvLED installation (during or after software setup). The document contains crucial information regarding proper usage and maintenance critical to effectively extending the life cycle of the product. Note: Full documen...
Solution Step 1: Wear anti-static gloves before handling the LED Modules. Step 2: Remove the Vacuum Suction Tool from the box and press its power switch to use it. Please charge it with the included power supply and make sure the vacuum suction tool is kept in a fully charged state. Step 3: Move the Vacuum Suction Tool to t...
Solution Step 1: Select the Settings from the Main Menu Step 2: Select "Upgrade" Step 3: Select "OTA Cloud Server" Step 4: Switch "Auto Updates" to on After turning on the automatic update setting, when the LED display is turning off, the automatic detection of firmware updates will occur. If the latest firm...
The Bracket installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: Bottom cross beam installed to the left and right supports. Top cross beam installed to the left and right supports. Original mounting bracket removed from the top and reattached to the ...
Please refer to this link before beginning any Direct View LED Display installs. Solution Step 1: Install the Wall-mount brackets Step 2: Install the Cabinets onto the Floor Stand, connect the System Control Box to the Cabinets Step 3: Install the System Control Box onto the Floor Stand Step 4: Install the LED Modules onto t...
The Cabinet installation order varies from the Floor Stand configuration. Please follow the steps in the respective order for the Wall-mount configuration: Cabinet C moved to the center of the installation position, and Cabinet B placed to the left side of Cabinet C Hex wrench used to help align and ensure no tile-to-tile steps before engagi...
Yes. Please make sure you follow the below steps. Turn off Wireless hotspot on LDM/LDC. (Settings --> Network --> Wireless hotspot --> Disable) Use Mouse to select the display in vCast under Display group settings --> Device list
Answer: The Receiving Card (aka Receiving Board) plays a part in supplementing LED Module signal connection. It is directly connected to the Transfer Board as shown in Diagram 1 below. Diagram 1: Receiving Card mounted onto Transfer Card Signal is taken from the Transfer Board and sent to the Receiving Card, thus distributing th...
Solution The signal will be sent from the “Main Board” and transmitted in three ways: 1) The first path is from the “Audio Board” to the “Speaker” 2) The second path is to the “RS232 Module” 3) The third path is from the “Transfer Board” to the “Receiving Board,” and from the “Receiving Board” to the “LED Module.” ...