Does myViewBoard Whiteboard for Windows support multiple boards?

For now, it is a limitation. Our Whiteboard series does NOT support opening multiple files, alternating tabs, nor multiple log-ins.   Many myViewBoard users hope to utilize different tabs so they can easily switch between different lesson plans, and we hear you. Stay tuned for more myViewBoard Suite features that will continue to amaze you...

Whiteboard update requires administrative privilege (v.2.61)

For many myViewBoard users, the Whiteboard for Windows software automatically updates monthly so the user can always have the best user experience.    In the next release (v.2.61), there will be an update to Certificate Authenticator in Whiteboard for Windows which will require the user to grant administrator privileges for the update.   Fo...

How do I deploy MSI to multiple Windows devices (Windows 10 and above)

This explains the steps on how to install MSI to multiple Windows 10 and above devices using Group Policy from Microsoft Server. Create an Organizational Unit (from Microsoft Server) Sign in to Windows Server using the "Domain Adminstrator" role.  Go to: Server Manager > Tool > Active Directory Users and Computers. Under Active ...

Whiteboard for Windows will not start. Application opens and closes immediately.

Step 1  In Windows 10, Search for and open "Event Viewer".  Then go to: Windows Logs > Application.  Check your Windows Event Viewer and look for an Application Error message related to vBoard.exe.  Step 2 From the above Event Viewer, if you find libcef.dll in the description under the Details tab, this means there are missing files ...

Why do I keep seeing error message "Access denied"?

You may be temporarily experiencing issues connecting to the internet or to our directory service servers.  Please check the following: 1. Make sure you have good Internet connectivity    Check to see if you are able to visit other websites normally (e.g., https://myViewBoard.com) 2. On your computer, disable and then enable the in...

What's the requirement of network bandwidth to ensure myViewBoard functions smoothly?

The ViewBoard IFP display is based on Android and supports a "Shared" Ethernet connection between the ARM based Android TV Scaler and the x86 Windows slot-in PC, if installed.  There limitation of this is that the slot-in PC will only receive a 100M Ethernet connection even if the Android Platform is receiving 1000M (GB) Ethernet. Please u...

How do I collect and show the PC's information?

Please follow below instruction to get PC information. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Collect and show the PC's information"

Why is my video not playing when I import it to myViewBoard?

This may occur when you are importing .mpeg2 files. In order to play .mpeg2 files in myViewBoard for Windows, we need to decode the video. Identify your file: Right click on the video Left Click on Properties Identify your video file format under "Type of file" Download decode package here and ecode your video file after d...

Which Android versions are supported on the myViewBoard app?

The myViewBoard app supports Android 5.0 and newer

What to do if I cannot find a participant in the cast moderation list?

Please follow below instruction to solve the issue: 1. Ask the participant to reconnect again 2. Turn off the casting function and turn it back on again, then ask the participant to reconnect