Google made a change that requires you to have a compatible browser installed to complete your account addition. myViewBoard Whiteboard uses WebViews to help display web content in our app; however, Google no longer allows embedded WebViews as of September 30, 2021. As users try to sign in to Google from the Embedded Browser (or widget)...
After the 2023 firmware update, myViewBoard users might encounter a failure to login, see an Error 403, or "disallow_useragent" error as shown below, when using Chromium to sign in to myViewBoard via Google SSO. We acknowledge this issue and are working on finding a resolution. In the meantime, please adopt other means to sig...
The myViewBoard Whiteboard app creates a folder to store converted image files. However, it should be noted that the ViewBoard 50-5 and 52 series running on Android 11 might perform a different process. Instead of creating the folder automatically, the ViewBoard will ask for permission to create the folder. To export PNG/JPG/BMP files: ...
When conducting in-app updates in Whiteboard for Android, please be aware that incomplete software downloads caused by restricted Wi-Fi, interruptions, or other connection issues can lead to update problems. Users trying to update from v.2.11.8 and above might see the error message "There was a problem parsing the package" when proceeding ...
As an IT admin, when adding or updating user lists through CSV import, please ensure to: · Download the template first. · Use Microsoft Excel to edit and save the file for import. It is important to refrain from using Google Sheets to edit and generate the CSV, as this file format may result in Error 10500. If the C...
Windows users, updated to the latest Windows 11 22H2, may see that the File Explorer has changed - separating Access and Drives. For myViewBoard users, this causes an issue with the File Explorer when saving to local drives. myViewBoard development teams are currently working on a solution to fix this issue. Alternatively, users can ac...
myViewBoard Whiteboard for Windows text feature allows users to underline text and change font size and color for all font famlies. Currently, the following font families do not support bold: · Arial Rounded MT · Britannic · Brush Script MT · Cooper · Gill Sans · Harlow Solid · ...
For iOS users to update myViewBoard Whiteboard, please check for the latest version from the App Store and update the app from the App Store directly. 1. Open the App Store on the iPad and tap the Account icon in the upper-right corner. 2. Scroll down or search for the application – "myViewBoard Whiteboard”. 3. Tap UPDATE. ...
For users who connect PC devices to the ViewBoard with HDMI and USB Touch cables, it is advised to plug in the cables first, then start our myViewBoard Whiteboard for Windows application. The computer needs to enable touch drivers to receive feedback and use features (such as "use finger to move canvas") in different ViewBoard settings....
The Windows 11 system has three-finger/four-finger gesture enabled by default. To change the default touch gesture settings on your Windows 11 Slot-in PC, please do the following: 1. Select Start > Settings > Bluetooth & devices > Touch. 2. Select Three- and four-finger touch gestures > Off.