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Why Can't I Power Off the Projector via its Remote Control?

For Models: PA/PG/PX Series “Power On” and “Power Off” are separated as two (2) different buttons on the remote control. This is different from the PJD series.

Want to know about supported picture, video and audio formats

Each product has its own list of compatible video, audio and image formats. The best way to know what file type is specifically supported by your product is to look in the user guide for your particular model.

The AC adapter for the projector does not work

Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet.  Although it may sound obvious, the adapter can become loose without even knowing.  If it's not plugged in all the way, it can make it seem like the adapter is not working, but it may just not be getting power from the wall...

How to purchase a lens for a projector

Or browse to your projector model in the Projector Accessories section of the ViewSonic Store.  If a Long Throw lens is available for your projector, it will be listed on the online store. Note: A Long Throw Lens is not available for all ViewSonic projectors. To check availability, or to purchase a long throw lens, please contact ViewSonic...

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Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.