Please refer to user guide on page "Important Safety Instructions". Some projectors may be claimed to use at a limited angle dependent on the light source, such as lamp or LED.
Each product has its own list of compatible video, audio and image formats. The best way to know what file type is specifically supported by your product is to look in the user guide for your particular model.
Stuck or twinkling pixels on the projected image may be due to a defective DMD chip. These pixels can show up as bright, dark or twinkling points. They look similar to pixel defects on LCD displays. This cannot be fixed by the end user and must be sent in for service. Contact ViewSonic Customer Care to verify if your unit qualifies for warrant...
Or browse to your projector model in the Projector Accessories section of the ViewSonic Store. If a Long Throw lens is available for your projector, it will be listed on the online store. Note: A Long Throw Lens is not available for all ViewSonic projectors. To check availability, or to purchase a long throw lens, please contact ViewSonic...
Recently we've noticed an incompatibility issue between some ViewSonic smart projectors and Google Home App with the latest update. Some users might not see ViewSonic projectors on the device list when trying to mirror cast their Android mobile phone to ViewSonic projectors via Google Home App. We are aware of this issue and currently workin...
1.If spot is only visible when projected image in defocus, it would not impact usage. 2.If spot is visible when projected image in focus, please contact ViewSonic Service center for help.
Please check below: 1.Plesae refer to the user guide and adjust Aspect ratio with example below. 2. It could be the format of the movie since not all movies are formatted in 16:9. Some are formatted wider than 16:9 which will create black borders on the top and bottom of the screen.
Use the "Projector Position" setting in the menu to flip or mirror the image according to your installation. Open Menu: Press the [Menu] button on your remote. Navigation: Go to [System Setting: Basic] > [Projector Position]. Choose Your Setup: Front Table: Default setup; projector on a table facing the screen. Ceiling: [Most...
Due to iOS14 compatibility issues, please follow below table for solution. Model Solution X100-4K Install EAirPlay.apk and follow instruction X10-4K Update FW to V1.13 via OTA M2 Update FW to V1.0 via OTA M1+_G2/M1+_V Update FW to V1.04 via OTA M1 mini plus Update FW to V1.02 via OTA SOP URL: https://support.viewsonic.com/hel...
Image flickering is mostly caused by loose cables or the Eco Mode settings. Follow these quick steps to resolve it. Secure Physical Connections: Unplug and re-plug the HDMI / VGA cable. Ensure the connection is firm. Try a different cable to rule out internal wire damage. Change Lamp Mode (Top Solution): Go to [Settings]...