Why is there touch response randomly on my TD2220/TD2421 even nobody touches the screen?

These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...

How to do color calibration with my monitor?

Please refer to this FAQ, find "Calibrate your display" section and follow the instruction.

What to do when a black border coming on the image?

If the image doesn’t fit the screen, please do the following:   1.Check the applied resolution to make sure that they match the settings recommended in the user guide.     To check the resolution in Windows:     (1)Settings > Display > Click on the display that user wants to change the setting         (2)Change the display resolution for ...

Should I install Windows 10 drivers for my monitor?

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed.   Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities.   The only difference is you will see monitor model name in Device Manag...

How to solve the overscan problem with my monitor?

If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion.   1.Adjust setting on the PC/laptop:   (1)Set native resolution of monitor in your PC/laptop's Display settings.   (2)Change Scaling in Display settings.   Use the graphic card software to change ...

Is there Linux drivers for my monitor?

No, as Linux system should automatically identify and recognize the monitor.

How to restore the default settings of my monitor?

Please follow below steps:   Open OSD menu:               (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” button on the                     monitor.               (2) For monitors with buttons behind the monitor, press the second button from the top.                (3) For monitors with a joystick...

Where to find serial number of the monitor?

The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.

How to clean LCD display?

General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...

How to set maximum resolution for my monitor?

Please refer to this FAQ section 1 and set to recommended display resolution.

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