Please make sure to connect PC to the DisplayPort input instead of the DisplayPort output port on the monitor. If your graphic card is capable of DisplayPort 1.1, please follow these steps and adjust monitor setting: “Menu >> Setup Menu >> DisplayPort 1.2 Off”.
Please make sure to use “FW_Update_Tool_v1.08”. Please follow the step by step instructions below to resolve the problem. When the program is initialized, the error message shown below will appear. A Windows error message might also pop up few seconds later. Please close the program and the error messages, then follow the in...
The Auto-Pivot function uses DDC/CI to communicate with the monitor. Please make sure not to turn off the monitor’s DDC/CI option in the OSD menu when you are using the Auto Pivot function.
Since OSD pivot function in the OSD menu only affects the OSD menu itself. Please also install vDisplay Manager in your operating system so that your operating system screen can automatically rotate with the monitor’s orientation.
The 4 USB ports support 5V 900mA Apple device power charging. The fourth downstream USB port can support device charging while the display is on “standby mode”, but all other ports will only charge devices while the display is “on”. As of Dec. 11 2020, VP models support standby model with charging function via 2.1A USB port of monito...
Temporarily select a different OSD rotation option and then set the Auto option again. If the option is still greyed out, apply All Recall from the monitor’s OSD Setup Menu.
There are two methods to re-start this service that may fix the issue: 1. Uninstall vDisplay Manager, and reinstall it, try to launch vDisplayManager again. 2. Press the “Windows Key + R” to open the “Run” window, and input “services.msc”. Find “Realtek Hub Wakeup Service”, and start it. If there is a warning messag...
For the best display performance and to resolve any known issues, it is best to keep your monitor updated with the latest firmware version. With the USB cable and firmware update tool, you can easily update your monitor firmware any time. To update the firmware, do the following: 1. Click on the Advanced sub-menu, then Information. ...
The model of the monitor will determine how many screens can be supported, and how the screen is divided. Screen Division Model Support 4 screens VP2785-4K VP3268-4K VP3481 VP3881 2 screens VP2771
vDisplay Manager improves your productivity and puts the On-Screen Display (OSD) Menu controls on your monitor’s screen. Here you can quickly and easily adjust the monitor’s display, increase user efficiency, and make your viewing experience more comfortable.