The projector fan stays on after the unit has been turned off

On some projector models, the fan will remain on after the unit has been shut down and in standby mode. This is normal operation for any model with the network feature that had been enabled. The feature can be disabled by selecting Menu>Option>Network > Off. If the Network feature is enabled then expect the fan to remain on at a lower speed w...

What are the formats and maximum size do the USB and MicroSD reader on the LED projector support?

Please see the table below: Supported Size (Max. Size) NTFS Format FAT32 Format Read Write Read Write USB Memory Stick 256 GB V N/A V V USB HDD 2 TB V N/A V V Micro SD 256 GB V N/A V V Note: 1. Windows 10 built-in format tool only supports FAT32 format up to 32 GB. 2. Firmware upgrade only supports FAT32 format.

How to play 3D content from Blu-Ray player to projectors?

1. Here are the hardware requirements to play 3D content below.     a. 3D ready projector     b. 3D Blu-Ray player     c. 3D content     d. Active 3D glasses 144Hz     e. HDMI Premium Certificate cable   2. Here is the playback process below.       a. Connect the 3D Blu-Ray player to the 3D capable projector via HDMI cable.       b. T...

What to do if the image is too dim from the projector?

1.Please increase the Contrast and Brightness in OSD menu.   2.Check the light source level and make sure it’s on Full or Normal.   3.Turn off or reduce environmental luminance where the projector is in use.

How to make the screen fit my projector's display area?

Please refer to this FAQ:   How to solve the overscan problem with my monitor?

What to do if the image shows keystone effect from the projector?

When you see below situation, please follow below instructions to adjust:   If the projector supports Auto Keystone or Vertical keystone, please try to turn on or manually adjust by referring to user guide. If possible, put the projector on the flat surface and make sure projector lens and screen are in a 90-degree angle.  

Noisy Fan

If a fan begins to make a rumbling noise this may indicate a problem with the fan. Fans are essential to maintain optimal operating efficiency of the projector; so it is strongly recommended that the unit be sent in for service to replace the fan. If it seems like there is something hitting the fan blades it could mean that there is an obstru...

How to reset lamp timer

After replacing the Projector Lamp, resetting the lamp timer is highly recommended to help keep track of how long the lamp has been on. The Lamp Timer will also let you know when the lamp needs to be replaced. The Lamp timer can be found in the projector Menu. The specific location of the timer can be found in different locations depending ...

How to purchase a lens for a projector

Or browse to your projector model in the Projector Accessories section of the ViewSonic Store.  If a Long Throw lens is available for your projector, it will be listed on the online store. Note: A Long Throw Lens is not available for all ViewSonic projectors. To check availability, or to purchase a long throw lens, please contact ViewSonic...

How to download the latest drivers for my projector

Option 1: Download from the ViewSonic Website Go to Enter the Product Name, Product series and model number. Select the driver based on the operating system of your computer. Once the file downloads, double-click to open and start the installation. If you select Save, double-click on the downl...

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