Why can't I control my laptop from the ViewBoard during casting?

Ensure the "Touch Control" toggle is enabled in vCastSender. Windows users should check firewall whitelists, while macOS users must grant "Accessibility" permissions. Troubleshooting Steps: Check App Settings: Open vCastSender on your laptop and ensure the [Enable Touch Control] option is checked before or during the connection. ...

Why can't I control my mobile device from the ViewBoard?

Android devices support reverse control once the "Accessibility" permission is enabled. iOS devices, however, are restricted by Apple's security policy and do not allow external touch feedback. Instructions & Scenario: Android Devices (Support Reverse Control): Open vCastSender on your phone. Look for the [Touch Feedback] or [Re...

Why can't I find the device name (Cast-XXXX) of ViewBoard Cast on the client list?

Automatic discovery (Device List) only works on the same subnet. If you are on a different network, please use the "PIN Code" or "Connection Code" to connect manually. Troubleshooting Steps: Verify Connection: Ensure both your device and the ViewBoard are connected to a network. Check Network Subnet: Same Subnet: The device name s...

What is the minimum video streaming network bandwidth recommended for reliable ViewBoard® Cast casting?

Minimum Bandwidth recommendation: 3 MB/s (Still picture < 300KB/s, Peak value of a dynamic picture is about 3 MB/s) Network packet loss rate: 5% Network latency: 1~30ms: very fast, smooth screen casting. 31~50ms: Good, can screen cast normally, no obvious delay. 51~100ms: Normal, slight latency may occur when the video/pictur...

Use your phone as a virtual remote control for your smart projector.

Step 1: Make sure your model device and smart projector are connected to the same wifi network. Step 2: Download and launch Vcastsender and select "Device List".        (Selecting Device List: Marked with a red circle) Step 3: Checking the device number by selecting "Screen Mirroring" in the projector main menu. The correct de...

vCast Group Size

The vCast Group function can cast to a maximum of * displays simultaneously. Platform Displays Android vCast 4* Windows vCastPro 6*

What to do when there is latency visible during video streaming to multiple screens?

Video streaming to multiple screens can be a heavy load on a network.    To have better experience on ViewBoard Cast with multiple screens sharing with a reliable signal, we suggest connect in Wi-Fi 5Ghz with minimum signal strength  @ -60dBm and the recommended bandwidth at least 1 MB/s.   If latency still visible, please limit vCastSender...

What is the minimum Wi-Fi signal strength for a reliable ViewBoard Cast network?

In order to have reliable network signal strength to experience ViewBoard Cast optimally, we suggest the minimum Wi-Fi signal strength for reliable packet delivery to not be lower than -60dBm.