For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country’s corresponding website:
To obtain warranty service, you will be required to provide:
- The original dated sales slip. (Invoice or Proof of purchase)
- Your name.
- Your address.
- The serial number, IMEI number and the model number of the product.
- A description of the problem.
- Mobile and wireless products and All-in-One, customers should provide the username and the password in order to access the device and perform warranty service.
For DOA cases apart from above the followings are also required:
- A photo showing the defect symptom.
- A photo of the unit serial number with the barcode.
- A photo showing the condition of the original container.
For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.