Why Can’t I Touch or Drag the ClassSwift Toolbar?

If you’re unable to touch or drag the ClassSwift toolbar, it’s usually because your extended display (external monitor or touchscreen) hasn’t been properly connected or recognized. Please follow the steps below to resolve the issue.    Steps to Fix the Issue  Connect your extended display device (such as a touchscreen or projector) bef...

How to fix a slow and unresponsive MTR system?

When a MTR machine updates Windows, older Windows installations are normally removed automatically by the system. However, if Windows Cleanup fails to do this, the storage capacity can be eventually filled up. In such cases, the removal can be done manually using the following steps: 1. On the Touch Console, select More, then Settings. ...

Teacher View: Quiz Collection

The Quiz Collection feature on ClassSwift Hub allows teachers to view and access quizzes that were previously saved in the ClassSwift App.  This update connects the app and hub so that any quiz saved in the app — whether generated by AI or captured from a screenshot — now appears automatically on the Hub. Overview Quiz Collection on the Hub p...

Overview: Using ClassSwift Hub

The ClassSwift Hub is a web-based platform that helps teachers and administrators manage classes, monitor lesson data, and review usage insights. It connects seamlessly with the ClassSwift App, ensuring that all class information, student data, and quiz results are synchronized. This article provides an overview of the two available Hub views,...

Admin View: Plan Management

The Plan Management page in ClassSwift Hub (Admin View) allows administrators to view, manage, and upgrade their organization’s subscription plan. From this page, admins can monitor plan usage, expiry dates, seat assignments, and available upgrade options.   Overview Plan Management helps organization administrators keep track of their Cla...

Admin View: Set Up ClassLink Rostering with Rule-Based Permissions

This guide explains how to set up ClassLink rostering with rule-based permissions for ClassSwift. Step 1. Log in to ClassSwift Hub For New Users (no existing ViewSonic/myViewBoard account): Check your email for an invitation from no-reply@service.viewsonic.cloud. Subject: “A ViewSonic entity has invited you.” Click Confirm to acti...

Admin View: Set up ClassLink Rostering with Full Permissions

ClassLink integration with ClassSwift allows seamless synchronization of user data, making it easier to manage teacher list, access resources, and streamline login processes. By connecting ClassLink, schools can ensure that class rosters remain accurate and up to date.     Step 1. Grant Full Access Permission for Your School & District  Log...

Admin View: Assigning Seats for Teachers on ClassSwift Hub

Instructions  1. Log-in to ClassSwift Hub    2. Click on the Teacher List in the left column    3. The teacher list will be synced automatically with the users that are listed on ViewSonic portal. To add more users, please update your ViewSonic portal here: https://cloud.viewsonic.com/entity/users    To as...

Admin View - Usage Data

The Usage Data page in ClassSwift Hub (Admin View) provides a summary of lesson activity across all teachers in your organization.  Administrators can review teaching time, session counts, and active-user statistics within a selected date range. Overview Usage Data helps admins monitor classroom engagement and platform usage.  You can filter ...

Teacher View: Roster Students via Google Classroom

This guide explains how to roster students via Google Classroom. Step 1. Import Classes and Student Rosters to ClassSwift Log in to ClassSwift Hub and go to My Class. Click the Google Classroom button on the top right. Select the account that should be synced with Google Classroom. Reminder: Once you choose an account, ...