Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

How can I lock the power function on IFP5550/IFP6550/IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP.   Please refer either method below:   1.You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key.   Then power button can ...

What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player. 

Why won’t my IFP accept my WIFI password?

Password characters that are supported in any combination are listed below. Highlighted in green are compatible characters in a WIFI password.   Numeric values: 1,2,3,4,5,6,7,8,9,0 Characters: ! @ # $ % ^ & * ( ) - _ , { } [ ] | \ / < > . ` ~ : ; “ ‘ =

What are the ViewBoard Network Requirements?

Please refer to the attached PDF. URL:https://support.viewsonic.com/helpdesk/attachments/33046905099

Is there any recommended slot-in PC which can support vPro and TPM?

VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.

What to do if "No Signal" appears on the ViewBoard while connecting an external device (HDMI, USB-C, or PC)?

Step 1: Confirm correct input source on the ViewBoard (IFP) Press the [Input Source] button on the IFP remote or touch menu. Select the matching input (e.g., HDMI1 / USB-C / VGA). Wait 5–10 seconds for the screen to detect input. Step 2: Check your cable and connection type Try another HDMI, USB-C, or VGA cable. If using USB-C...

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.

Is it possible to select different time zone for date

The default time zone is +8 which can be changed at the initial setting stage by Set up wizard of ViewBoard Launcher. It will be auto sync-up later with internet connection.

What is LAN communication setting for IFP8650?

The LAN Communication Setting for IFP8650 is shown below.