Where can I find the ViewSonic Projector Distance Calculator and how to use it?

Use the official ViewSonic Projector Distance Calculator to accurately plan your installation by calculating the throw distance and screen size. Navigate to the official website. Distance Calculator - Projectors - Products - ViewSonic Global Select your specific [Projector Model] from the database. Choose your calculation method: ...

How to reset lamp timer

After replacing the Projector Lamp, resetting the lamp timer is highly recommended to help keep track of how long the lamp has been on. The Lamp Timer will also let you know when the lamp needs to be replaced. The Lamp timer can be found in the projector Menu. The specific location of the timer can be found in different locations depending ...

How to solve “Out of range” when connecting PC/laptop to a projector?

Please refer to this FAQ.

What to do if there is spot on the projected image?

1.If spot is only visible when projected image in defocus, it would not impact usage.   2.If spot is visible when projected image in focus, please contact ViewSonic Service center for help.

How to adjust the image size on a projector?

Adjust the image size by changing the "Throw Distance," rotating the "Zoom Ring," or using the "Digital Zoom" setting in the menu. Adjust Throw Distance (Physical): This is the most effective method. Move the projector further from the screen for a larger image, and closer for a smaller one. Use the Zoom Ring (Optical): Rotate t...

Why the image is pixelated from my projector?

Usually this is related to unmatched output resolution setting and content.  For example, setting 720P resolution output to a 4K projector or playing a 720P video on a 4K projector in full screen would cause pixelated.   Please make sure to set recommended resolution by referring to this FAQ.

How to clean the projector lens

To clean the projector lens, do the following: Use a canister of compressed air to remove dust. If the lens is still not clean, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently wipe the surface. CAUTION: Never rub the lens with abrasive materials

What is the maximum resolution for the projector.

To locate the maximum or native resolution for a projector, there are a few places this can be found.  We highly recommend using the native resolution for LCD displays as this will provide the clearest possible image from the device. Check the product page for your model on the Viewsonic website and you will see the native resolution displaye...

Android mobile phones are unable to mirror cast via Google Home App.

Recently we've noticed an incompatibility issue between some ViewSonic smart projectors and Google Home App with the latest update. Some users might not see ViewSonic projectors on the device list when trying to mirror cast their Android mobile phone to ViewSonic projectors via Google Home App.  We are aware of this issue and currently workin...

LS921WU is not recognized nor controlled through the web browser by PJ-link

Applicable models: LS600W, PG707X, PG707W, PG706HD, PG706WU, LS831WU, LS750WU, LS850WU, LS860WU, LS920WU, LS921WU, PX728-4K, PX748-4K Please make sure the below webpage password is set in ViewSonic Network control first due to SB-327 law requirement.   1. Enter the IP address of the projector in the address bar of your browser and press E...