How do I adjust LED module edge brightness on my DVLED Display?

When you find that the edge brightness of the LED module is different from that of the adjacent modules, the following procedure below can be followed in order to resolve the problem: Solution Step 1: Use the USB B-to-A cable and HDMI cable to connect the display to the computer, and switch the display's input source to HDMI. Step 2...

LED Module(s) are improperly functioning on my DVLED Display, what is the troubleshooting process?

If one or more LED modules are improperly functioning by: image distortion, color distortion, no display image, flashing display image, please refer to the "Standard Display Troubleshooting" solution below. Solution Step 1: Ensure the LED module is installed in the correct orientation before proceeding. Step 2: Check proper funct...

I received 2 power cords for my 216" DVLED Display, does it require both?

Answer: Yes, the 216" DVLED Display requires 2 power cords (differs from the standard requirement). Each power cord produces 3300W. The power a 216" Display produces is greater than 3300W. 

How do I change the Time Zone on my DVLED Display?

Answer: Users can enter the setting screen from the main menu, select Date & Time under System, and select the correct time zone to complete the time zone setting.

How do I lock the remote control for my DVLED Display?

Solution To lock/unlock the infrared remote control, enter 1,1,6,9 on the remote control and press OK. To lock/unlock the remote control keypad, enter 1,1,6,8 on the remote control and press OK. Recommended Links "What are the remote's button functions for the DVLED display?" "Why is the DVLED Display remote control having troubl...

What is a Transfer Board on a DVLED Display?

Answer: The Transfer Board (aka Transfer Card) plays a part in supplementing LED Module signal connection. It is directly connected to the LED Modules and mounted onto a Cabinet as shown in Diagram 1 below. Diagram 1: Transfer Card mounted onto a Cabinet The Transfer Board houses the Receiving Card. The Receiving Card does not need to b...

How do I find LED module batch number/color code on my DVLED Display?

Solution Step 1: Obtain the Vacuum Suction Tool Step 2: Remove the target LED module. Note that the whole display will have the same batch number, so it may not matter which LED module you remove. Step 3: Refer to the following location for the batch number on the underside of the LED module: Step 4: The 12-character alphanumeri...

During servicing, where do I place the de-installed LED module(s) for a DVLED Display?

Answer: LED modules should be placed on a flat, anti-static, padded surface when swapping LED Modules. If there is no opening for the connectors, module should be placed bead-side down to prevent connector damage. Product Safety The following components on the LED module can be damaged if not handled well:  LED Bead damage diagram ...

How do I properly store DVLED Display LED module(s)?

LED Modules (either damaged and/or undamaged) should be stored in module boxes according to the following packaging steps when not mounted on the display. If there is a shortage of module boxes, please contact Customer Service. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Eac...

How do I properly package DVLED Display LED module(s) for shipping?

Before LED Modules are shipped out, they must be packaged in a specialty Module Box according to the following packaging steps specifically designed to hold LED modules. Please refer to the Proper LED Module Packaging SOP for full details. Solution Obtain the Module Box(s). Each module box should be able to hold 4 LED modules.  NOTE: ...