How can I use remote control to freeze IFP5550/IFP6550/IFP7550/IFP8650 screen?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3, IFP70. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3, IFP70. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP, IFP70. On IFP 50, 50 Gen 1, 50-2, 50 - Gen 2 , 50-2EP and 70 models, you can press remote control S.MODE button.   On 50-3, 50- Gen 3 an...

Can I use a 7 meters USB cable to connect USB touch to my IFP display?

According to USB 2.0 SPEC, the maximum USB cable length is 5 meters and that’s why we provide one 5 meters USB cable along with IFP display. If you need a USB cable longer than 5 meters, please use self-powered USB hubs or active (repeater) cables.

How to prevent from annotate on ViewBoard Cast by mobile devices?

You can disable the “Touch and Annotate from Mobile” function in setting.

Is it possible to automatically sign out Gmail account when closing Chromium?

No, it's necessary to click "Account" icon to sign out Gmail.

Why can't I sign into Google account even with internet connection?

Please manually set Date/Time to select correct time zone.

What kind of OS or devices can be supported by ViewBoard Cast?

ViewBoard Cast supports Microsoft Windows, MacOS, iOS and Android/Chrome based Devices.

Is there any recommended slot-in PC which can support vPro and TPM?

VPC14-WP-x and VPC12-WP-x can support both Intel® vPro and TPM 2.0.

Is there any recommended RS232 software to control IFP7550 by ASCII command?

You may control IFP7550 by Hercules software. Please have "HEX" checkbox unchecked and key in ASCII command with <CR> at the end.

Where can I get more info for suitable slot-in PC with IFP7550?

Please visit product page of IFP7550 in our website and check the section of "RELATED ACCESSORIES" list for details.

I want to expand VPC14-WP RAM and SSD, what is the suggestion?

RAM and SSD are both standard interface, you can buy them on the market. For RAM, we suggest no more than 16GB x 2. (8GB x 2 for VPC10-WP)