How to setup dual monitors on a computer?

Dual monitor setup is simple to configure on modern computers. Windows will automatically detect and configure the displays. Requirement:   1. Windows 7 or later. 2. A PC or laptop with at least 2 video out ports.  3. 2 monitors.   After connected 2 monitors to 2 video out ports, Windows will automatically load the drivers and present a...

Why Auto Image Adjust function is gray out in monitor OSD?

When using a monitor in the digital (HDMI, DisplayPort) connection, Auto Image Adjust and Manual Image Adjust settings may be disabled. This is normal as the monitor will adjust itself when in the digital mode.

What to do if there is shadow or double image on screen?

This can be caused by a long cable or docking stations.   Longer cables may be prone to ghosting, lines, double images, or poor focus.  The improper shielding of the cables can cause a shadowing or ghosting effect also.    We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...

How to solve the overscan problem with my monitor?

If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion.   1.Adjust setting on the PC/laptop:   (1)Set native resolution of monitor in your PC/laptop's Display settings.   (2)Change Scaling in Display settings.   Use the graphic card software to change ...

What to do when image is pixelated?

Set the resolution higher. Test the monitor on a different computer to isolate the problem.  Please follow the instructions below on how to change the resolution on a computer running Windows 10.   To change the resolution in Windows, do the following:  Right-click on an empty area of the Windows® desktop.  From the pop-up menu, select Di...

Should I install Windows 10 drivers for my monitor?

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed.   Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities.   The only difference is you will see monitor model name in Device Manag...

How to Enable 180Hz Refresh Rate on my ViewSonic monitor?

To enable 180Hz refresh rate on your monitor, you need to turn on Overclocking in the monitor's On-Screen Display (OSD) Menu. After turning on Overclocking, you then can set the refresh rate to 180 Hz under your computer's “Display” settings. For example, in Windows go to Settings > System > Display >  Advanced display to set the refr...

How to output video at 120Hz from PS5 or Xbox Series X/S to ViewSonic monitors?

The new gaming consoles from Sony and Microsoft support video ouput up to 120Hz. Please follow below instructions to enable 120Hz on your console. <PlayStation 5> 1. Open "Settings". 2. Select "Screen and Video". 3. Select "Enable 120 Hz Output" in "Video Output". 4. Select "Automatic" in the pop-up menu. ...

How to enable AMD FreeSync?

To use AMD Freesync, there're some requirement with graphics cards, graphics drivers and certified monitors. 1. A compatible GPU with a DisplayPort connection. Compatible GPUs include all AMD Radeon™ graphics cards beginning with Radeon™ HD 7000 Series, released in 2012, and all newer Radeon consumer graphics products.Other GPUs, such ...

How can I select 165Hz on XG2703-GS?

You can navigate to manual Image adjust on OSD menu.   Select Overclocking -> 165Hz.    

Contact Us

Contact Us directly if you’re unable to get the answers and solutions for your ViewSonic products.