Serviciu de garanție

România

ViewSonic® Limited Warranty

ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.


For more terms and conditions and on what the warranty does not cover please refer to our Standard Limited Warranty Summary.

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ViewSonic® Garanție Premium

ViewSonic oferă serviciu de garanție Premium pentru produsele sale fabricate la cele mai înalte standarde. Pentru modelele enumerate mai jos, pentru o experiență mai bună a clienților se va înlocui prousul în loc de reparații în perioada de garanție.

Modele cu Garantie Premium:

Serviciul de garanție ViewSonic Premium este disponibil pentru produsele achiziționate începând cu 01 august 2023.

ViewSonic Product Family România
Monitoare [VA / VX Series] 2 Years ridicare, reparare și retur
Monitoare [VG, VP ,TD și XG] 3 Year ridicare, reparare și retur
Proiectoare [PA, PA7,] 2 Years ridicare, reparare și retur [Lampa 1 an sau 1,000 ore]
Proiectoare [Pro, PX, PS și PG] 3 Year ridicare, reparare și retur [Lampa 1 an sau 1,000 ore]
Proiectoare [LED M] 2 Year ridicare, reparare și retur [Sursa de lumină 2 ani sau 20.000 de ore]
Proiectoare [Laser] 3 Year ridicare, reparare și retur [Sursa de lumină 3 ani sau 20.000 de ore]
Proiectoare [LED X] 3 Year ridicare, reparare și retur [Sursa de lumină 3 ani sau 20.000 de ore]
Smart Display [VSD] 2 Years ridicare, reparare și retur
Digital Pen WhiteBoard 2 Year garanție de schimb
Accessorii incluse [Baterii, Surse de alimentare, Cabluri, Telecomenzi, Ochelari 3D, etc] La fel ca produsul
Large Format Display [Pana la/Inclusiv 55"] / Slot-in PC / TeamJoin 3 ani ridicare, reparare și retur
Large Format Display [Larger than 55"] 3 ani ridicare, reparare și retur
ePosters [Up to și including 55"] 3 ani ridicare, reparare și retur
LED Display / Interactive Flat Panel 5 ani ridicare, reparare și retur
LED Display [LDP Series, LDS135-151] 5 ani de reparație sau înlocuire la fața locului
LED Display [LDM Series, LDC Series, LDS135-152, LD135-153] 3 ani de reparație sau înlocuire la fața locului
ePosters [10"] 2 ani ridicare, reparare și retur
Toate grupele de produse Înlocuirea DOA de 30 zile
*Please note that customers must register their LS/Laser Series products on the ViewSonic website within 90 days of purchase to receive a 5-year warranty. If registration does not occur within this period, the standard warranty for these models will be limited to 3 years. For more information, please visit our Projection Warranty Extension page.
Customer Service For All Countries - Please click here to find the correct contact details of your respective Call Desk or Service Centre.

How to get service:

For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country's corresponding website:


To obtain warranty service, you will be required to provide:

  • The original dated sales slip. (Invoice or Proof of purchase)
  • Your name.
  • Your address.
  • The serial number, IMEI number and the model number of the product.
  • A description of the problem.
  • Mobile and wireless products and All-in-One, customers should provide the username and the password in order to access the device and perform warranty service.

For DOA cases apart from above the followings are also required:

  • A photo showing the defect symptom.
  • A photo of the unit serial number with the barcode.
  • A photo showing the condition of the original container.

For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.


If the warranty on your product has already expired:

In case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.

  • How to get service:

    Citește mai mult

    For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic Call Desk / Service Provider or ViewSonic; refer to the Contact Us page located in each country's corresponding website:


    To obtain warranty service, you will be required to provide:

    • The original dated sales slip. (Invoice or Proof of purchase)
    • Your name.
    • Your address.
    • The serial number, IMEI number and the model number of the product.
    • A description of the problem.
    • Mobile and wireless products and All-in-One, customers should provide the username and the password in order to access the device and perform warranty service.

    For DOA cases apart from above the followings are also required:

    • A photo showing the defect symptom.
    • A photo of the unit serial number with the barcode.
    • A photo showing the condition of the original container.

    For additional information or the name of the nearest ViewSonic service centre, contact your ViewSonic dealer or ViewSonic.


  • If the warranty on your product has already expired:

    Citește mai mult

    In case your product is no longer within its warranty period, but you'd like to have it repaired, you can still contact our Call Desk or Repair Center in your country of residence, but you will be charged directly by our Repair Center on the service.

Contactează-ne

Please contact us directly if you need further assistance with your ViewSonic products or can't find the answers you're looking for.

  • Welcome to the ViewSonic Support Service

    Access support, product information, and downloads here.

  • Warranty Inquiry

    Check the warranty status of your ViewSonic products.

  • Upgradați-vă configurația și fiți recompensat

    Access support, product information, and downloads here.

    Contactează-ne

    Please contact us directly if you need further assistance with your ViewSonic products or can't find the answers you're looking for.