Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ. 

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ.

How to delete your vRemote account?

If you want to delete your vRemote account, please go to https://www.viewsonic.com/eu/contact/ and submit your request to us. In your request, please include your account name and your last login time. After we finish the process, we will send you a confirmation.

How can I add my city in Weather widget in Signage Manager software?

You can refer to below link, enter the country, find the city name. http://www.worldweatheronline.com/country.aspx     Then enter it directly.    

How do I remote control IFP5550/6550/7550/8650-1 (Gen. 1) power on/off via SureMDM?

Please refer to attached file to create a power on/off run script to remote control IFP 50-1(Gen. 1)  ,power on/off. File URL:https://support.viewsonic.com/helpdesk/attachments/33012153643

How can I recovery VPC14-WP or VPC10-WP Windows OS?

You  can use the Recovery button that locate at VPC front panel to recovery the OS system.

Why is multiple-screen mode not available on Chromecast?

Due to limitation by Chromecast, Multiple-screen casting is not supported.

Why file sharing from mobile is not available when multiple-screen mode is enabled?

Currently, Mobile devices (Android/iOS) in multiple-screen mode can only support screen-mirroring.

Why touch control on Chromebook is not available while casting to ViewBoard?

Due to limitation by Chrome OS, this is not supported. 

Why can't ViewBoard control mobile devices?

In order to ensure the security of user information, mobile phones do not allow any third-party application to control it. Therefore, when using the mobile phone's vCastSender mirroring feature, controlling the mobile phone from ViewBoard is not available.