Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ. 

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ. 

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ.

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

vCastSender for Windows/Mac/IOS/Chrome/Android uses the screenshot mode to catch the casting content and works well with most apps, but if the third-party app content is encrypted, e.g. encrypted video/files, vCastSender cannot catch its content because of its copyright.

How can I add my city in Weather widget in Signage Manager software?

You can refer to below link, enter the country, find the city name. http://www.worldweatheronline.com/country.aspx     Then enter it directly.    

Why can't I adjust the Hue and Sharpness settings on the slot-in PC and HDMI source?

The Hue and Sharpness settings are only adjustable for the Analog source such as AV in /VGA source.

What to do when: "Machine Code: 667406643860" shows up on my Viewboard after a reset?

This happens because vCast requires a license key to activate. Please ensure your Viewboard is connected to the internet to get “Registration OK” to show on screen to work.

How can I recovery VPC14-WP or VPC10-WP Windows OS?

You  can use the Recovery button that locate at VPC front panel to recovery the OS system.

Why is multiple-screen mode not available on Chromecast?

Due to limitation by Chromecast, Multiple-screen casting is not supported.

What to do when there is latency visible during video streaming to multiple screens?

Video streaming to multiple screens can be a heavy load on a network.    To have better experience on ViewBoard Cast with multiple screens sharing with a reliable signal, we suggest connect in Wi-Fi 5Ghz with minimum signal strength  @ -60dBm and the recommended bandwidth at least 1 MB/s.   If latency still visible, please limit vCastSender...