Product service: How to obtain

This document provides the product service and repair information.

1. Product Service and Repair information

   For servicing of your ViewSonic products, please contact our authorized service centers.

   Service Center Notice
   Starting from October 20,2025 , Innovista will no longer provide service in cooperation with us.
   For any LCD display or projector repairs, please contact the following authorized service centers:

   • 
     For LCD displays and Projectors
     
     Phenomenal Solutions, Inc.
     Tel. No. (632) 8421 3795
     Mobile No. +639178126740
     Email: service.ph@viewsonic.com
     
     
     For Commercial Display / Interactive Flat Panel
     
     Trailblazers Solution Inc.
     #75 Mayor Ignacio Diaz St.,
     Brgy. San Martin de Porres, Cubao,
     Quezon City, Metro Manila
     Tel: (653)8653-3333 loc. 222
     Email: service.ph@viewsonic.com
     
     Tricom Dynamics Inc.

     3rd Floor, Metro House Building
     #345 Sen. Gil Puyat Avenue, Makati City
     Phone: (02) 8890 6525
     Email: service.ph@viewsonic.com

     
     
     
2. To obtain warranty service, you will be required to provide:
   • Purchase invoice
   • Your name
   • Your address
   • The serial number of the product
   • A description of the problem
3. Take or ship the product prepaid in the original packaging to your ViewSonic dealer, any ViewSonic service center or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact your ViewSonic dealer or ViewSonic.