Product service: How to obtain

This document provides the product service and repair information.

  1. Product Service and Repair information

    For servicing of your ViewSonic products, please contact our authorized service centers.
      For LCD displays

      Innovista Technologies Inc.
      Phone: +63 908 880 3611
      Email: service.ph@viewsonic.com

      CMJ TECH TRADING INC.

      Product Distributed: ColorPro Monitors
      Address: 24 Balete Dr Mariana New Manila, Quezon City
      Contact number: 09177137591
      Email: marketing@cmjtechtradinginc.com
      Website: https://www.cmjtechtradinginc.com/

      For Projectors / Commercial Display / Interactive Flat Panel

      Tricom Dynamics, Inc.

      Makati
      Metro House Building, 345 Sen. Gil Puyat Avenue, Makati City
      Tel: (632) 890-6525
      Fax: (632) 890-0698

      Davao
      Ebro-Pelayo Building, Juan Luna St., Davao City
      Tel: (82) 227-4137, 82-227-4138
      Fax: (82) 227-4147

      Cebu
      Machay Building, 30 Gorordo Avenue, Cebu City
      Tel: (32) 231-5117, (32)233-7785, (32)232-6391
      Fax: (32)231-0681

      Cagayan de Oro
      Door No.3 Chaves Building, Capistrano-Cruz Taal St. Cagayan de Oro City
      Tel: (8822) 733-273
      Fax: (88) 855-5388

      Email: service.ph@viewsonic.com

      Beyond Innovations, Inc
      Quezon
      2nd floor, Topy building IV, Calle Industria Corner Economia St.,
      Bagumbayan, Libis, Quezon City
      (Office hours: Mondays to Fridays 8:30AM-4:00PM)
      Email: customersupport@beyondinnov.com / service@beyondinnov.com / service2@beyondinnov.com / service4@beyondinnov.com

      Philsource Ventures Group Inc.

      Product Distributed: Projectors and Interactive Flat Panel
      Address: 75 Mayor Ignacio Diaz St., Cubao, Quezon City
      Contact number: (+632) 8653-3333
      Email: sales@pvgi.ph
      Website: https://pvgi.ph/

  2. To obtain warranty service, you will be required to provide:
    • The original dated sales slip
    • Your name
    • Your address
    • The serial number of the product
    • A description of the problem
  3. Take or ship the product prepaid in the original packaging to your ViewSonic dealer, any ViewSonic service center or ViewSonic.
  4. For additional information or the name of the nearest ViewSonic service center, contact your ViewSonic dealer or ViewSonic.

Service Suspend Announcement

Due to COVID-19, we will postpone our repair service in Philippines for below period. Please feel free to email to service.ph@viewsonic.com or leave your question on below page https://www.viewsonic.com/ph/contact/.
Sorry for any inconvenience. Thank you for your patience.

Schedule

Mar. 17th to May 15th, 2020 Suspend service
May. 18th onwards Resume Service Operation gradually

Contact information
service.ph@viewsonic.com
https://www.viewsonic.com/ph/contact/

Note: Philippine Government is gradually easing lockdown, but businesses are implementing skeletal workforce and personnel are with limited transportation to office.

If you have any urgent case, please leave your message and highlight “urgent”, we will inform our service center to address your issue ASAP.