1.If the line location is not fixed, please check and adjust firstly by following below methods: (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable. (2) Use another power outlet. (3) Connect the monitor to another computer. 2. If the line location is...
This can be caused by a long cable or docking stations. Longer cables may be prone to ghosting, lines, double images, or poor focus. The improper shielding of the cables can cause a shadowing or ghosting effect also. We recommend to check the video cable and, if possible, use HDMI Premium certificate cable for long distance connectio...
ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed. Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities. The only difference is you will see monitor model name in Device Manag...
General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...
1.Under "Control Panel", open "Device Manager". 2. Find the Display adapters and double click on it then double click on the device shown: 3.Select Driver tab, this will list the Driver version.
Dual monitor setup is simple to configure on modern computers. Windows will automatically detect and configure the displays. Requirement: 1. Windows 7 or later. 2. A PC or laptop with at least 2 video out ports. 3. 2 monitors. After connected 2 monitors to 2 video out ports, Windows will automatically load the drivers and present a...
If you are experiencing problems using HDMI input, suggest do the followings: Please check below on monitor: Make sure the correct HDMI input is selected in OSD. Turn on the monitor first then PC. Please check below on PC: Test the monitor on a different computer with a HDMI port. Replace another HDMI cable. If...
Please follow below steps: Open OSD menu: (1) For monitors with [1] and [2] buttons on the front panel, press the number “1” button on the monitor. (2) For monitors with buttons behind the monitor, press the second button from the top. (3) For monitors with a joystick...
In normal operating conditions, there might be normal electric current sound came monitor which should not impact on your usage. If this did not occur in the past but appeared recently, please contact ViewSonic service center.
The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.