ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period, which varies from product to product. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement products or parts may include remanufactured or refurbished parts or components.
As part of our comprehensive on-site warranty, ViewSonic will arrange a courier to pick up and return your item. It must be packed securely for transportation, preferably in their original packaging. Upon arrival, the product will either be repaired or replaced with the same model or a model of equal or greater value.
Make sure you include the following information: your name, contact number and return address.
Please ensure you have or include the following prior to contacting ViewSonic:
Email: service@au.viewsonic.com
Australia: 1800 880 818
New Zealand: 0800 008 822
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
VIEWSONIC'S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT.
DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THEIR POSSIBILITY OF SUCH DAMAGES.
ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE
ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY
The software not pre-installed is not covered within the Product's warranty. ViewSonic assumes no responsibility for any software subsequently installed by the customer and any possible consequential breakdown or damage.
ViewSonic will not be responsible for loss of data on the PC under any circumstances. Customers are encouraged to back up all data on their PC before sending the PC for service.
Any software that accompanied the ViewSonic Product is on an "as is" basis. ViewSonic does not warrant the operation of any or all the software programs pre-loaded or added to the product.
The ViewSonic Service Center can support all upgrades, accessories and Out Of Warranty services. The Service Center will assist you in, quotations, booking a job, or placing an order for upgrades.