The Embedded Browser was updated to support more website services; however, the Chromium Embedded Framework (CEF) has the limitation on playing video in codec H.264. This new update has affected Whiteboard users to play videos encoded in the H.264 codec. Please advise users to convert the video into Mp4 or other supported formats. This limit...
It is suggested that you use Google Chrome Browser with myViewBoard.com as most features are only available on Chrome.
The ViewBoard IFP display is based on Android and supports a "Shared" Ethernet connection between the ARM based Android TV Scaler and the x86 Windows slot-in PC, if installed. There limitation of this is that the slot-in PC will only receive a 100M Ethernet connection even if the Android Platform is receiving 1000M (GB) Ethernet. Please u...
You may be temporarily experiencing issues connecting to the internet or to our directory service servers. Please check the following: 1. Make sure you have good Internet connectivity Check to see if you are able to visit other websites normally (e.g., https://myViewBoard.com) 2. On your computer, disable and then enable the in...
Please follow below instrucon to see help page. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Go to myViewBoard.com Help page"
Please follow below instrucitons to solve the issue. 1. Turn off the participant's connection then turn it back on again 2. Ask participant to reconnect
Please follow below instruction to get PC information. Open myViewBoard for Windows Click "Settings menu" button Click "?" button Select url "Collect and show the PC's information"
myViewBoard uses WebRTC (Web Real-Time Communication) API to achieve screen sharing across various platforms such as Chromebook, PC, and Mac. Currently this can only be supported on Chrome.
The myViewBoard app supports Android 5.0 and newer
To properly access the myViewBoard ecosystem (including companion apps) on your network, request your IT department to open the following ports: TCP Port 443 (HTTPS): outbound UDP and TCP port 3478 bidirectional to the WebRTC server UDP Ports 50,000 – 65,535 (RTP/sRTP/RTCP) bidirectional to the WebRTC peers These ports are optional; if b...