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What is "Black stabilization" and which level should I choose?

This setting is to provide better picture performance if user’s screen are mostly dark scenes. If no special needs(ex: playing shooting games in dark scenes), it is suggested to turn off.

How to set the maximum resolution on your LED monitor?

Adjust the display resolution to the "Recommended" setting in Windows to ensure optimal clarity and eliminate black borders.   Adjust System Resolution: Right-click on the desktop and select [Display settings]. Under the [Display resolution] dropdown, select the value labeled [(Recommended)]. Disable Hardware Overscan: Press ...

Why is there touch response randomly on my TD2220/TD2421 even nobody touches the screen?

These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...

How to clean LCD display?

General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...

How to set power lock and menu lock?

On some monitors, there is a power button lock that locks the power and power button in the ON position.  There is also a menu lock feature which can lock and unlock the OSD (On-Screen Display) Menu.  Power Lock: To lock the Power Button press and hold both the [1] button and the down arrow button for 10 seconds.  OSD Lock: ...

How to set Landscape and Portrait mode on your monitor?

Change the orientation in your OS Display Settings and ensure your stand supports physical rotation. Use vDisplay Manager for automatic switching. 1. Physical Adjustment: Tilt the screen back and raise the stand to its maximum height before rotating 90 degrees clockwise. 2. Windows 10/11 Setup: Right-click on the desktop and select [Di...

What to do when the screen image is pixelated or blurry?

Blurry images are typically caused by an incorrect resolution or scaling setting. Ensure your computer is set to the monitor's Native Resolution. Troubleshooting Steps: Set to Native Resolution: Windows: Right-click desktop > [Display settings] > [Display resolution]. Choose the one labeled (Recommended). macOS: Go to [System Sett...

How to setup and configure dual monitors?

Connect your cables, then use system shortcuts to choose between "Extend" or "Duplicate" modes and arrange the display order. Step-by-Step Instructions: 1. Fast Mode Switching (Windows) Press the Win + P shortcut. Select [Extend] to use both screens for different content (Recommended). Select [Duplicate] to show the same image on b...

Why does image persistence occur with my LCD monitor?

Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.    <Correction>   Turn off the screen for hours.   <Prevention>   1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook).      2. Turn off the monitor when ...

How to manually install LED monitor drivers under Win10 64-bits?

If you're not able to install your monitor drivers with the driver pack "Standard Monitor Driver Signed Windows 10 x64 " downloaded from ViewSonic website, please follow below instruction to manually install Win10 x64 driver. 1. Download the attached ZIP file including monitor drivers to your PC and extract it. 2. Under "Control Panel",...

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General Questions ColorPro™ (VP series)

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