How to set a Monitor Webcam as the Primary Camera on macOS?

1. Connect the USB cable to the monitors USB Type B port on the back of the monitor and attach the other end of the cable to an available USB port on the computer. Allow 10-15 seconds for the computer to recognize the external webcam. Please do remember to connect the video signal cable between monitor and computer.   NOTE: This method will ...

What to do when the screen image is pixelated or blurry?

Blurry images are typically caused by an incorrect resolution or scaling setting. Ensure your computer is set to the monitor's Native Resolution. Troubleshooting Steps: Set to Native Resolution: Windows: Right-click desktop > [Display settings] > [Display resolution]. Choose the one labeled (Recommended). macOS: Go to [System Sett...

Why is the "Auto Image Adjust" function grayed out in the OSD menu?

This is a feature, not a bug. When using a digital connection (HDMI, DisplayPort, or USB-C), the monitor automatically locks onto the signal with pixel-perfect precision, rendering manual adjustments unnecessary. Detailed Explanation: Digital vs. Analog Signals: * Analog (VGA): These signals may require "Auto Image Adjust" to correct ima...

What to do when there is no display on my monitor?

Check the power LED first. If the LED is on but there's no image, the issue is likely related to the input signal or cable connection rather than power. Troubleshooting Steps: 1. Check the Power LED Status LED is OFF: Ensure the power cable is firmly seated and the physical power switch (if available) is turned on. Try a different wall out...

How to setup and configure dual monitors?

Connect your cables, then use system shortcuts to choose between "Extend" or "Duplicate" modes and arrange the display order. Step-by-Step Instructions: 1. Fast Mode Switching (Windows) Press the Win + P shortcut. Select [Extend] to use both screens for different content (Recommended). Select [Duplicate] to show the same image on b...

Why can’t my monitor automatically detect a source?

The "Auto Detect" feature is disabled by default on many models. You must manually enable it within the OSD menu to allow the monitor to switch between active ports automatically. Step-by-Step Instructions: Press the physical button to call up the OSD Main Menu. Navigate to the [Input Select] section. Locate [Auto Detect] at the bo...

Why does my TD2220 randomly receive touch signal and respond accordingly while exposed to sunlight?

TD2220 is an optical touch monitor which uses two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the sensor...

How to output video at 120 Hz from PS5 or Xbox Series X/S to ViewSonic monitors.

PlayStation 5 and Xbox Series X/S consoles support video output up to 120 Hz. Follow the instructions below to configure 120 Hz output. <PlayStation 5> 1. Open "Settings". 2. Select "Screen and Video". 3. Select "Enable 120 Hz Output" under "Video Output". 4. Select "Automatic" in the pop-up menu. 5. Return...

What Kind of Stylus conductive pen is compatible with ViewSonic Touch Monitors?

It is suggested to use greater than 6mm diameter pen tip.  Stylus/ Passive pen with conductive cloth material will work with all ViewSonic’s Projected Capacitive touch monitors (TD1630/TD2230/TD2430, TD2455/TD1655, TD2760).    Pen tip with 8mm diameter is better for TD2230.   Note: TD2455 and TD1655 stylus/passive pen (Included in ...

How to Enable 180Hz Refresh Rate on my ViewSonic monitor?

To enable 180Hz refresh rate on your monitor, you need to turn on Overclocking in the monitor's On-Screen Display (OSD) Menu. After turning on Overclocking, you then can set the refresh rate to 180 Hz under your computer's “Display” settings. For example, in Windows go to Settings > System > Display >  Advanced display to set the refr...