ViewBoardПідтримка - ViewSonic Ukraine

Where do I find IFP50/30/70 series touch driver for Mac?

Please download the touch driver for Mac in below link or visit the product page on our website. IFP 50-1/50 Gen 1: Download IFP 30: Download IFP 50-2/50-2 EP/50 Gen2/50-3/50-3A/50-3B/50-3 Gen 3/70: Download

How can I update preloaded apps on IFP?

When there is newer version, below Apps will be updated after connected IFP to internet. AirPlay Whiteboard for Android vCastReceiver myViewBoard Manager myViewBoard Live myViewBoard Display

How can I lock the front panel buttons on IFP5550/IFP6550/ IFP7550/IFP8650?

Applied model: 1. Americas: IFP**50 - Gen 1, IFP**50 - Gen 2, IFP**50 - Gen 3. 2. Asia Pacific & Africa: IFP**50, IFP**50-2, IFP**50-3. 3. Europe: IFP**50, IFP**50-2EP, IFP**50-3EP. . Please refer either method below: You will need to set combination key to “ON” at Debug menuàOther Settingà Combination key. Then the font panel but...

How can I remotely control IFP to power on and off(standby)?

You can remotely control IFP with RS232 cable or Lan cable by ViewSonic vController. <Note> To power on via Lan may work by model wise and needs to set IFP standby mode to sleep. Please check specification and UG if it supports.

How to solve the issue of browser time out while accessing to any webpage with my IFP7550?

Please configure the networks firewall settings to grant pass-through authentication to IFP7550.

Is there any recommended RS232 software to control IFP7550 by ASCII command?

You may control IFP7550 by Hercules software. Please have "HEX" checkbox unchecked and key in ASCII command with <CR> at the end.

Is it possible to select different time zone for date

The default time zone is +8 which can be changed at the initial setting stage by Set up wizard of ViewBoard Launcher. It will be auto sync-up later with internet connection.

Can IFP7550 play 4K2K content?

Yes, IFP7550 can play 4K2K content.

Why my MacBook with MacOS v10.11 can't get touch feedback from IFP7550?

It's a software limitation from MacOS. Please upgrade MacOS to v10.13 or later to solve the issue.

Why can't I adjust the Hue and Sharpness settings on the slot-in PC and HDMI source?

The Hue and Sharpness settings are only adjustable for the Analog source such as AV in /VGA source.