LED MonitorПідтримка - ViewSonic Ukraine

How to clean LCD display?

General Precautions Make sure the monitor is turned off and the power cable is unplugged from the power outlet. Never spray or pour any liquid directly onto the screen or case. Doing so could damage your monitor. Dust or hard materials may scratch the screen. Please make sure the cleaning cloth is free of any debris. Clean and dry the m...

How to set maximum resolution for my monitor?

Please refer to this FAQ section 1 and set to recommended display resolution.

What to do if there is flickering image with my monitor?

Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate. You can refer to this video. https://www.youtube.com/watch?v=sAkbjPiLNcE If possible, please connect monitor to another device with different input. If above doesn’t help, please contact ViewSo...

How to do color calibration with my monitor?

Please refer to this FAQ, find "Calibrate your display" section and follow the instruction.

Where to find serial number of the monitor?

The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.

Why is there touch response randomly on my TD2220/TD2421 even nobody touches the screen?

These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...

Why does image persistence occur with my LCD monitor?

Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time. <Correction> Turn off the screen for hours. <Prevention> 1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook). 2. Turn off the monitor when ...

How to set the maximum resolution on your LED monitor?

Adjust the display resolution to the "Recommended" setting in Windows to ensure optimal clarity and eliminate black borders. Adjust System Resolution: Right-click on the desktop and select [Display settings]. Under the [Display resolution] dropdown, select the value labeled [(Recommended)]. Disable Hardware Overscan: Press ...

Should I install Windows 10 drivers for my monitor?

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed. Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities. The only difference is you will see monitor model name in Device Manag...

How to restore the monitor to factory default settings?

Use the "Memory Recall" or "All Reset" option within the monitor's OSD menu to revert all adjustments to their original state. Open the OSD Main Menu: Front Buttons: Press the button labeled [1] or [Menu]. Rear/Side Buttons: Press the designated menu button (refer to the icons on the bezel). Joystick Control: Press the center of...