How to set power lock and menu lock?

On some monitors, there is a power button lock that locks the power and power button in the ON position.  There is also a menu lock feature which can lock and unlock the OSD (On-Screen Display) Menu.  Power Lock: To lock the Power Button press and hold both the [1] button and the down arrow button for 10 seconds.  OSD Lock: ...

How to fix ghosting, shadowing, or double images on the screen?

Image artifacts are typically caused by signal degradation or interference. Bypass any docking stations and use high-quality certified cables. Bypass Adapters/Docks: Remove any [Docking Stations] or [Video Splitters]. Connect the monitor directly to your PC to test the image quality. Upgrade Cable Quality: For long-distance connections...

Why is there touch response randomly on my TD2220/TD2421 even nobody touches the screen?

These models are optical touch monitors which use two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the se...

Why does my TD2220 randomly receive touch signal and respond accordingly while exposed to sunlight?

TD2220 is an optical touch monitor which uses two CMOS cameras (optical sensors) placed in the corners at the top of the screen as well as three reflectors (light strips). These cameras are used to look across the entire touch surface for touch events. When an object touches the screen, it blocks some of the light being received by the sensor...

Should I install MacOS drivers for my monitor?

MacOS does not require monitor drivers when using a ViewSonic monitor. The MacOS will automatically read the EDID information stored in the monitor and use the system information/profiler utility to detect the monitor’s specifications and capabilities.  If you can not get native resolution or refresh rate on the monitor:   Please check if ...

How to install the base on VX2476/VX2776/VX3276 series monitors?

You can refer to this video. 1. Lay the monitor unit face down on a flat surface, using the soft bag received or a soft material to avoid damaging the screen. 2. Insert and align the Neck of the stand (Do NOT attach the base to the neck) into the stand slot on the display. 3. Firmly push the neck into the slot while securing t...

How to set a Monitor Webcam as the Primary Camera on macOS?

1. Connect the USB cable to the monitors USB Type B port on the back of the monitor and attach the other end of the cable to an available USB port on the computer. Allow 10-15 seconds for the computer to recognize the external webcam. Please do remember to connect the video signal cable between monitor and computer.   NOTE: This method will ...

Why can't I adjust the brightness to max, or select a color calibration mode?

For some VP models, the Energy Saving Mode is On by default. Once turned Off, the brightness level can be adjusted to max and color calibrations can be selected.  

Which cable do I need to support a 144Hz refresh rate?

To achieve 144Hz, you must use the correct version of DisplayPort (DP) or HDMI based on your resolution. DP is the recommended interface for high refresh rates. Cable Requirement Table: Target Resolution Recommended Cable (or higher) Note 1080p (FHD) DisplayPort / HDMI 1.3 Supported by most modern cables 1440p (2K) DisplayPort 1.2 /...

How to set the maximum resolution on your LED monitor?

Adjust the display resolution to the "Recommended" setting in Windows to ensure optimal clarity and eliminate black borders.   Adjust System Resolution: Right-click on the desktop and select [Display settings]. Under the [Display resolution] dropdown, select the value labeled [(Recommended)]. Disable Hardware Overscan: Press ...