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What to do with black image when playing YouTube videos by Chromium?

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player. 

What to do as it shows a warning message “Program not activated, will exit in 30 minutes” when running vBoard?

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

What is the resolution of IFP7550 OSD menu?

The resolution of IFP7550 OSD menu is 1080P.

Is it possible to automatically sign out Gmail account when closing Chromium?

No, it's necessary to click "Account" icon to sign out Gmail.

Where can I get more info for suitable slot-in PC with IFP7550?

Please visit product page of IFP7550 in our website and check the section of "RELATED ACCESSORIES" list for details.

Why can't I adjust the Hue and Sharpness settings on the slot-in PC and HDMI source?

The Hue and Sharpness settings are only adjustable for the Analog source such as AV in /VGA source.

How to prevent from annotate on ViewBoard Cast by mobile devices?

You can disable the “Touch and Annotate from Mobile” function in setting.

The Fluo Yellow colour that shows on IFP5550 is becoming a yellow greenish, how can I do?

You can set color temperature to Cold or drag the dot to right to adjust in Display setting. Please note when you set color temperature to Cold or drag the dot to right to adjust, the blue light also increase.

What default app can be displayed in the ViewBoard vLauncher?

Below apps will be displayed in the ViewBoard vLauncher with firmware date after Jan/2021.    

What’s the LED backlight life of IFP6550?

The LED backlight life of IFP50 series is 30,000 Hours Min.

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