Where to find serial number of the monitor?

The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. The serial number can also be found on the original box of the unit.

What to do when there is no display on my monitor?

Check the power LED first. If the LED is on but there's no image, the issue is likely related to the input signal or cable connection rather than power. Troubleshooting Steps: 1. Check the Power LED Status LED is OFF: Ensure the power cable is firmly seated and the physical power switch (if available) is turned on. Try a different wall out...

How to change refresh rate in windows 10?

Please refer to the video on how to change: https://www.youtube.com/watch?v=sAkbjPiLNcE

What to do when no video by using HDMI port?

If you are experiencing problems using HDMI input, suggest do the followings:   Please check below on monitor:   Make sure the correct HDMI input is selected in OSD. Turn on the monitor first then PC.   Please check below on PC:    Test the monitor on a different computer with a HDMI port. Replace another HDMI cable. If...

Why is there high pitched noise from my monitor?

In normal operating conditions, there might be normal electric current sound came monitor which should not impact on your usage.   If this did not occur in the past but appeared recently, please contact ViewSonic service center.

Should I install Windows 10 drivers for my monitor?

ViewSonic plug and play monitors do not require a proprietary Windows 10 driver to be installed.   Instead, Windows 10 will automatically read the EDID information stored in the monitor and install Generic PNP Monitor drivers to enable its full resolution capabilities.   The only difference is you will see monitor model name in Device Manag...

How to setup and configure dual monitors?

Connect your cables, then use system shortcuts to choose between "Extend" or "Duplicate" modes and arrange the display order. Step-by-Step Instructions: 1. Fast Mode Switching (Windows) Press the Win + P shortcut. Select [Extend] to use both screens for different content (Recommended). Select [Duplicate] to show the same image on b...

How to check graphics card drivers in Windows?

1.Under "Control Panel", open "Device Manager". 2. Find the Display adapters and double click on it then double click on the device shown: 3.Select Driver tab, this will list the Driver version.

Why does image persistence occur with my LCD monitor?

Image persistence (or image retention) is a result of a stationary image being displayed for a long period of time.    <Correction>   Turn off the screen for hours.   <Prevention>   1. Set the display to turn off after a few minutes of system idle under ”Power & Sleep “ (Win10) or “Battery” (Macbook).      2. Turn off the monitor when ...

What to do if there is vertical or horizontal line on my monitor?

1.If the line location is not fixed, please check and adjust firstly by following below methods:   (1) Check the video cables and/or another video input. Make sure the cable is securely connected and if possible, change the cable.   (2) Use another power outlet.   (3) Connect the monitor to another computer.   2. If the line location is...