Why I didn't see my contents displayed on the screen, when I publish the campaign from vSignage or Signage Manager?

Please make sure you following the steps.  a.  The windows admin of vSignage or Signage Manager and CDM displays or Eposters are in same LAN network . For example, first three groups of IP address are same . 192.168.1.xxx.   b.  You can use DOS commend "ping" to reach the display's IP address and frames have no loss. For example : c...

How to mirror an iPad or an iPhone screen to a projector?

There are 2 ways to mirror from iPad, iPhone (4 or later), or iPod Touch (4th Gen or later):   1. Use an Apple original "Lightning Digital AV Adapter" or "USB-C Digital AV Multiport Adapter" to connect your device to a ViewSonic projector. You might encounter no signal if you don’t use APPLE original adapter.   2.If your projector is equipp...

What to do when no video by using HDMI port?

If you are experiencing problems using HDMI input, suggest do the followings:   Please check below on monitor:   Make sure the correct HDMI input is selected in OSD. Turn on the monitor first then PC.   Please check below on PC:    Test the monitor on a different computer with a HDMI port. Replace another HDMI cable. If...

How to play video and audio?

You can see how to play videos in this tutorial: You can see how to play audios or music in this tutorial:

How to make an image fit to screen?

Make sure you know how to import images before starting Make images fit to screen Import an image from Magic Box Use the lasso tool to select the image Side Adorner will show up on the right/left Selectthen select fit to screen Your image is now fit to screen You can check out our video tutorial as well:

Where do I find IFP50/30/70 series touch driver for Mac?

Please download the touch driver for Mac in below link or visit the product page on our website.    IFP 50-1/50 Gen 1: Download IFP 30: Download IFP 50-2/50-2 EP/50 Gen2/50-3/50-3A/50-3B/50-3 Gen 3/70: Download

What default app can be displayed in the ViewBoard vLauncher?

Below apps will be displayed in the ViewBoard vLauncher with firmware date after Jan/2021.    

How to change the projector lamp in a projector?

The methods for changing the projector lamp (bulb) differ depending on the model of the projector. For accurate instructions, you can find lamp swapping instruction at ViewSonic product download page.   <Note> It is recommended that you use an authentic ViewSonic replacement lamp.  

There are issues connecting an external monitor to a computer/projector

If the external monitor/ projector is not automatically detected and displaying an image, you will need to use a function key to enable or activate the function. Laptop manufacturers have different methods to activate an external monitor. Refer to the laptop's user guide/manual or the manufacturer for instructions to activate the video port for...

What to do if there is a shadow or double image on the projector screen?

Analog extension cables, adapters, docking stations and longer cables may be prone to generate ghosting, lines, double images, or poor focus. The improper shielding of the extension cables will cause a shadowing or ghosting effect due to mismatch of the input impedance between the video source, the video cable, and the projector. Please use th...