What is the installation process of the DVLED Display?

The DVLED installation process has multiple steps and the guidelines are given to those who wish to receive training. Installation should be done by personnel who have received training. Please refer to the installation video for a brief installation demonstration. Please contact your regional office for DVLED training-related questions. ...

What should I do when I receive my Flight Case(s) for my DVLED product(s)?

Solution   Step 1: Insect the flight case and compare to pre-shipment photos; document any damage to the flight case on the BOL (bill of lading).  Step 2: Open the flight case and compare to pre-shipment photos; document any damage to the flight case on the BOL. If you have multiple Flight Cases per dvLED product, you may refer to "Why...

What are the power source requirement for DVLED?

Power Receptacle Type L5-30P, EU, UK, AU, CN  (may vary depending on region. double check power supply compatibility) Power Input Voltage Range 100-240 V ~ 50/60Hz Input Current 30A max @110V; 15A max@220V Leakage Current <0.25mA@240VAC Power Outlet quantity 1 (for 108", 135", 163"), 2 (for 216") *Recommended use on a singl...

What is the LED module specs for DVLED Displays?

LED module specs for DVLED Displays will vary by model. Please refer to the following table below:

I need to ensure a DVLED Display's shipment's contents corresponds with what is supposed to be provided? What are the contents?

Ensure there are five cabinets labeled “A”, “B”, “C”, “D”, “E” LED modules (varies by model refer to User Guide or FAQ link) x1 system control box x1 set of mounting brackets x3 system control box covers x32 M6x50mm Expansion Screws x32 TA6x30mm Screws x16 M6x10mm Screws x20 M6x16mm Screws x12 KM3x6mm Screws ...

Why did I receive two Flight Cases for my 1x DVLED product?

Answer: Floor Stands come in a separate Flight Case. Please verify if there was an order placed for the optional Floor Stand. If so, you will find that the Flight Case for Floor Stand is smaller than the Flight Case for Display as shown in the figure below.

When would the optional DVLED Floor Stand be used?

Answer: DVLED Displays are wall-mounted by default. However, for situations where the wall-mount display constrained by the venue or need a mobile function, the optional Floor Stand can be purchased and used for the respective DVLED product.

I need to make sure I received the correct Flight Case for my DVLED product before opening, how do I do that?

Answer: Please refer to the Flight Case Dimensions and Weight page (DVLED products)

What are the main installation differences between Wall-mount and Floor Stand setups for DVLED Displays?

Wall-mount Upper and lower bracket locations aligned and mounted first Upper bracket screw holes on the bottom Cabinets are installed before system control box is installed After upper and lower brackets installed, Cabinet "C" installed in the center position first. Next, Cabinets "B", "D", "E", "A" installed in this respective order...

What questions do I need to consider before installing my DVLED Display?

Where will the product be installed? Is the power outlet separated and not shared with any other appliance? Will the power cable be hidden behind the Direct View LED (not seen), or will it be visible (wire will be seen)? What type of wall will the unit be mounted to? Is the wall composed of block, drywall, plaster, wood or metal studs? Do...