Is it possible to have the slot-in pc power remains on while IFP screen’s off?

If you want slot-in pc stay powered on, short press the power button on the front panel or remote control to manually turn off the screen(backlight).

What can I do if the Viewboard is lagging?

We suggest refer to one of below cleaning methods.   1. Use the Side Tool Bar to clean all current processes.      2. Use vSweeper to clear memory and unwanted files.     3. Power off the Viewboard, then power it back on to clear all unnecessary data and close any running procedures.     Note: Using Browser/Chromium to play 1080...

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ.

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ. 

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ. 

Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

Refer to this FAQ.

How to delete your vRemote account?

If you want to delete your vRemote account, please go to https://www.viewsonic.com/eu/contact/ and submit your request to us. In your request, please include your account name and your last login time. After we finish the process, we will send you a confirmation.

How can I add my city in Weather widget in Signage Manager software?

You can refer to below link, enter the country, find the city name. http://www.worldweatheronline.com/country.aspx     Then enter it directly.    

How can I recovery VPC14-WP or VPC10-WP Windows OS?

You  can use the Recovery button that locate at VPC front panel to recovery the OS system.

Why is multiple-screen mode not available on Chromecast?

Due to limitation by Chromecast, Multiple-screen casting is not supported.