Product service: How to obtain

This document provides the product service and repair information.

  1. For servicing of your ViewSonic products, please contact our authorized service centers
      Highpoint Service Network Sdn Bhd
      No. 1, Jalan TP6, Sime UEP Industrial Park, 47600 Subang Jaya, Selangor, Malaysia.
      Operation Hour: 9:00am to 6:00pm / Monday to Friday
      Toll-Free line: 1800 88 8997
      E-Mail :
  2. To obtain warranty service, you will be required to provide:
    1. The original dated sales slip
    2. Your name
    3. Your address
    4. The serial number of the product
    5. A description of the problem
  3. Take or ship the product prepaid in the original packaging to your ViewSonic dealer, any ViewSonic service center or ViewSonic.
  4. For additional information or the name of the nearest ViewSonic service center, contact your ViewSonic dealer or ViewSonic.