Configuring UNIVERSE LTI 1.3 Schedule Tool for BlackBoard

Prerequisites for configuring LTI 1.3 Schedule Tool UNIVERSE accounts with owner or admin privileges. Please do not register this configuration multiple times on your Canvas platform. Only the first registration will be considered valid for use. If the administrator wishes to remove this tool, they can simply delete it from the developer ...

Minimum requirements and device specifications

To download the UNIVERSE application, please click here. If you are using a MacBook, we kindly request that you download the application from our website instead of the App Store. Before proceeding with the download, we recommend checking the minimum system/device requirements for running the UNIVERSE application to ensure a smooth use...

How to keep track of students' learning progress in UNIVERSE Manager

To keep track of students' learning progress, please log in to UNIVERSE Manager and click on the Users and Portfolio tabs on the left menu. Users 1. Check the "Online Status" of your students The Online Status displays the real-time availability of users in UNIVERSE. This allows teachers to see which students are currently online and wh...

How to start a quiz

Easily quiz your students during class to check if they're following along. Based on their comprehension level, swiftly adjust your lesson to match the class's needs. All the results are stored for potential future uses in the backend. 1. Click on the house icon in the sidebar located in the top right corner  If you are not able to see the ...

Password reset

1. Log into the website using your email address and password 2. Click on your account name in the top right corner of the screen 3. Select "Account" 4. Scroll down and click on the "Change" button under the "Account Information and Access" 5. Enter your old and new password, then enter it again to confirm and press "Change" If you can'...

I forgot my password

1. Fill in your registered email here. 2. Check your mailbox and find the verification code. If you have not received the verification email, please check your "Spam" or "Trash" folders. 3. Fill in your verification code and reset your password. 4. Login with your new password.

Can I upgrade or downgrade my subscription?

At the moment, upgrading or downgrading your subscription plan online during an active subscription period is not available. However, rest assured that our dedicated support team is available to assist you with any questions or concerns you may have. Contact us today for further guidance on how to make the most out of your UNIVERSE subscription! 

Payment and subscription

UNIVERSE provides users with the option to purchase paid services, including one-time purchases and subscription-based services that are periodically renewed. Refunds for these services are only provided if required by law. You are free to cancel your paid subscriptions at any point in time, and this will prevent any future charges from the nex...

Why can’t I purchase any plan with my account?

Important to know At this time, please note that users who have created their UNIVERSE account via Google (SSO) will not be able to purchase a UNIVERSE subscription plan. However, our team is actively working to expand our payment options to provide a seamless experience for all UNIVERSE users. Stay tuned for exciting updates and new features ...

How to cancel your subscription in UNIVERSE

Important to know                                                                                                         In order to prevent being charged for an additional billing cycle, it is important to cancel your plan at least one day prior to your next payment date. If you have missed the cancellation deadline and have already been cha...