Why Doesn't vRemote Work?

If you are having trouble with vRemote: Please ensure your projector and phone are connected to the Internet, and/or Delete the device you have added and re-add again. Also, restart your projector. If these two steps still don't solve the problem, please contact ViewSonic service center.

There is a pixel stuck on or off

Stuck or twinkling pixels on the projected image may be due to a defective DMD chip. These pixels can show up as bright, dark or twinkling points. They look similar to pixel defects on LCD displays. This cannot be fixed by the end user and must be sent in for service. Contact ViewSonic Customer Care to verify if your unit qualifies for warrant...

There is no video when using HDMI port

If you are experiencing problems using HDMI input: Confirm the HDMI input is selected. Plug in the projector first, and then turn on the PC. Replace the HDMI cable, sometimes a cable may go bad. Try another signal type if available for example: VGA, DVI, DisplayPort. Test the projector on a different computer with a HDMI port to make sure...

How to clean the projector lens

To clean the projector lens, do the following: Apply a non-abrasive camera lens cleaner to a soft, lint-free cloth. Do NOT spray the cleaner directly onto the lens. Avoid abrasive cleaners/solvent, as they may permanently damage the lens. In a circular motion gently wipe the lens clean. Replace lens cap if projector is not to be used.

How to change the projector image orientation

1. To change the image orientation on the projector, check the projector remote for a button that says “My Button” and press it to change image orientation. This button is customizable but by default it will be set to change the image orientation. 2. Open the projector Menu and go to System Setting: Basic> Projector Position and choose one ...

WPG-370 presentation mode setup

To stream via Presentation mode you will first need to place the WPG-360 / 370 in Presentation. Then you need to connect your PC / Mac to the WPG-360 / 370 like you would connect to any other wireless network. Now type in the link at the bottom of your wireless display in your computers web browser. You will be taken to the WPG-360 / 370 admin ...